Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- SKU:
- 6349969
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not made for people with big heads. Only made for individuals with small heads. Definitely recommend for females or children. Just remember you need a PC or laptop to download the software update.
I would recommend this to a friendHeadband pad sucks.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy this, get the software and turn down the sidetone. For some reason when you first install to your PC the sidetone is turned all the way up. For the price, I should not have to 3D print a part, or manipulate the headband so that the pad doesn't pop out. Since purchase, the pad in the headband dislodges and is absolutely infuriating to deal with.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi there! We are sorry to hear that the headband pad on your Astro A50 Gen 4 is dislodging and causing inconvenience. We understand this must be frustrating, especially for a product at this price point. Our products are designed to be durable and comfortable, and we apologize for the trouble it's causing you.
Thank you for your feedback about the headband pad. We take customer feedback seriously and will investigate this issue further.
Headphobes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs more options, and brand. In my opinion could use custom parts fir a better user experience.
I would recommend this to a friend- Pros mentioned:Sound quality
Not worth it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good, but not great, especially for the cost. Definitely went with Razer Blackshark v2 over these. Not worth the money. No noise cancellation. Mic feels very flimsy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your feedback and apologies as the product didn't meet your expectations. Your feedback is important to us, and we'll make sure to share it with the right team.
Astro World
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones, however, cord for the base stand, or the base stand itself tends to malfunction. I advise getting the geek squad membership. It'll help. Also, the head support tends to pop off a bunch to the point it won't fit anymore. Maybe I just have a big head.
I would recommend this to a friendUPDATE FIRST !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked up today , so can’t give a long term review yet BUT ! For those of us using next gen you have to update straight out the box using a PC/Mac . Or the volume will not be 100 percent , everything will be low .
I would recommend this to a friendBest headset overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset has been the best purchase I’ve made for gaming
I would recommend this to a friendBrand response from Logitech
Posted .Hey! That's awesome to hear! While we at Logitech are a bit biased of course, we're always happy to see gamers finding headsets that enhance their experience.
Overpriced
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced. Headphones to play games, had to be something cheaper as good.
No, I would not recommend this to a friendVery cool...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually bought these for my wife as a headset for her phone, she works from home and she loves having these, it makes working much easier and private when they have meetings and stuff.
I would recommend this to a friend- Pros mentioned:Sound quality
Sounded like tin cans
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried these to replace my a40s with the mix amp since i wanted wireless.. however they sounded terrible in comparison ... the a40s were alot more punchy and just sounded better to me. Ended up returning them and keeping my a40s. Might try again later in the future.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Average rating for an average product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. They sound “good”, for most people. Could be better.
No, I would not recommend this to a friend A50
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prolly favorite headset I’ve had no doubt just a little pricey for not having Bluetooth built in
I would recommend this to a friend- Pros mentioned:Sound quality
Not for bigger heads
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have listened to the many reviews about the A50s being small for those with a big head. Th plastic part on the headband kept coming loose. For a high end headset, it seems cheaply built. The sound is amazing. Have no complaints about sound quality.
No, I would not recommend this to a friend - Cons mentioned:Weight
Decent headset not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is very high, the top head piece with foam is very poorly made and keeps falling out. Very heavy for a headset.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Astro
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can be a hassle dealing with the software, but the quality of the headset is great
I would recommend this to a friendGreat headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset so far. Changes gaming experience without a doubt! Had to do some fine tuning of audio to hear other players - seems like a potential common problem with this headset - but works well afterwards.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my son loves them! easy to use and great sound. comfort is great too!
I would recommend this to a friend ....
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hit Ben hurts the top of my head a lot of The Times. Not comfortable there will be a squealing sound that comes out of the headset but for most part of it it's OK and normal. Ear pieces could be a lot more comfortable
No, I would not recommend this to a friendNot that good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t charge it when you turn off your consul you have to buy a different adapter for that in the Adobe audio only works with a different adapter
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! Thanks for your feedback on the A50 Gen 4. We apologize for the limitations with charging and Dolby Audio requiring an extra adapter. We aim for user-friendly features and appreciate your feedback!
White noise!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.White noise in left ear! Very annoying will be returning them tomorrow.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that you're experiencing white noise in the left ear of your A50 Gen 4 headset. We understand this is annoying and are sorry for the inconvenience this issue has caused. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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