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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5630 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 5,630 reviews
  • Rated 4 out of 5 stars

    Good headset for the money, bass was lacking a bit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good, but the bass was lacking a bit. Need some sore of amp to make it better.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Bday gift 4 the win!

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] A perfect product for a birthday gift, he uses them every day and can barely hear me when i talk!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset! I would recommend to friends.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear that you're enjoying the Astro A50 Gen 4 headset! Its impressive audio quality and overall performance make it a top choice for gamers. Thank you for your recommendation!

  • Rated 4 out of 5 stars

    Headsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees were knowledgeable and efficient. There also was a great selection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ....

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hit Ben hurts the top of my head a lot of The Times. Not comfortable there will be a squealing sound that comes out of the headset but for most part of it it's OK and normal. Ear pieces could be a lot more comfortable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Astro A50s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work but man that battery life is completely garbage can barely play for a hour and its needs to be charged again. I can charge it for days and no better luck on the charge. Other then battery life headset totally worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headband pad sucks.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy this, get the software and turn down the sidetone. For some reason when you first install to your PC the sidetone is turned all the way up. For the price, I should not have to 3D print a part, or manipulate the headband so that the pad doesn't pop out. Since purchase, the pad in the headband dislodges and is absolutely infuriating to deal with.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there! We are sorry to hear that the headband pad on your Astro A50 Gen 4 is dislodging and causing inconvenience. We understand this must be frustrating, especially for a product at this price point. Our products are designed to be durable and comfortable, and we apologize for the trouble it's causing you.

      Thank you for your feedback about the headband pad. We take customer feedback seriously and will investigate this issue further.

  • Rated 3 out of 5 stars

    My A50s from 2015 sounded way better than these

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought some A50s about 6 years ago (ironically the price is the same they were $300 back then) however I feel the sound quality, power, and versatile controls back then were much better than this one. I expected so much more, but I was disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn't recommend for the Price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones had a constant buzzing in the background whenever being used, and from looking online that appears to be the performance many have found that these items have. To some that may be acceptable, but to me that is extremely annoying and makes them unusable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has been the best purchase I’ve made for gaming

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! That's awesome to hear! While we at Logitech are a bit biased of course, we're always happy to see gamers finding headsets that enhance their experience.

  • Rated 3 out of 5 stars

    Fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beside the very slight constant buzzing noise on one ear it’s fine for the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. We appreciate you bringing the slight buzzing noise to our attention. We are always striving to improve the audio quality of our products. We're sorry this has impacted your experience. Logitech

  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid device. The charging dock needs work because it’s so hard to try and charge on it

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Decent headset not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is very high, the top head piece with foam is very poorly made and keeps falling out. Very heavy for a headset.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    not for ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good audio quality. but I recommend not using it on playstation 5 because when you put the ps5 in sleep mode it stops charging the headphones, and you also have to pay 40 extra for the optical audio adapter. for ps4 and pc 5 star. for ps5 0 star

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good other then a little different to set up but once you get it going its very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I have ever posted! I really recommend this headset to anyone looking for something new and stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down my favorite headset. Great connection considering that my headset base is in the basement while I use it for my upstairs TV. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    astro A50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great is a little confusing to set up on xbox but other than that it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astro Gaming Headset for Sony PS4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best and most reliable also useable headset to count on when playing the Sony PS4 Game Console plus it’s an awesome excellent great super fantastic terrific very cool so I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    astro 50

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are worth it, I was worried that they wouldnt be what i wanted but they are.

    I would recommend this to a friend