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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5630 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 5,630 reviews
  • Rated 3 out of 5 stars

    Not that good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t charge it when you turn off your consul you have to buy a different adapter for that in the Adobe audio only works with a different adapter

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your feedback on the A50 Gen 4. We apologize for the limitations with charging and Dolby Audio requiring an extra adapter. We aim for user-friendly features and appreciate your feedback!

  • Rated 5 out of 5 stars

    Best headphones ever owned!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall awesome headphones would give them up for anything. Use of this is very in depth of what you can overall do with the headphones since for audio wise you can literally do whatever you want for the audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this headset everyday. Very straight forward to set up, and you do not even need to turn it on...pick it up off the base station, put it on, good to go! I also should note I dont use this with my PS4, just my PC.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth is.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not your bang for your money. I had the green ones and I loved them. They broke bc my son, he is 4. So I had the geek squad and they replaced them for these. Had to pay $60 more but ok their new ones. Definitely not the best. I am returning them and buying turtle beach stealth 700. Going give them a try. Half the price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Astro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. headset would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had nothing but problems with this headset. Used to have the A20 and loved it upgraded to the a50 and it’s disappointing. Doesnt hold a charge, have to be connected to a usb most of the time. You also need a seberste adapter to fully “use” it, but the adapter is like an extra 30 bucks and crapped our within w couplw weeks. Spend your money somehwere else fhis isnt worth it

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    How much I paid i should have no problem NEW!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the first day. But they kept disconnect from the base station. Supposedly if your wifi signal is 5.something hertz you have to disable it because the base station uses the same signal to connect to the headset. So I had to disable that on my router. Then they kept disconnecting again but when I took them off my head they connected. It seemed like if the ear pieces were to far apart they would disconnect but off my head they worked fine... and I know my head is not that big. As for the sound it sounded great when they worked which was like only 40% of the time. Only after 1 week I purchased the 40s. Hopefully they are way better and cheaper. To expensive for a cheap broken product with connection issues right off the back. . I do not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bells and whistles at a cost

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard some good things about the Astro brand. Tried their best but to be honest I wasn’t too into it. They sounded similar to the competitors in the same price range. I decided to go with some other ones because these were too big but I did like that it supported Dolby Atmos.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Too much Headache

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset sounds amazing, when it works. It worked for about a year and then the constant updating that caused them to just stop working. The updaring of this headset makes no sense to me. Everytime they required an update I got nervous. Of course I would have to factory reset and re-update from bottom up. The app is abysmal and required to update. The app would RARELY have the update icon available when I needed it. I used them on xbox and I would have to unplug and connect to pc in order to update.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's surely disappointing and not what we intend to deliver. We'd recommend you to get in touch with the Logitech Support team as they'll be well equipped to assist you further with the necessary steps. We appreciate your feedback and will take it into consideration. Thanks so much!

  • Rated 5 out of 5 stars

    BEST heatset in market

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST headset ever owned. Awesome customer service. Charging takes a little time on the base unit ability to change and custom set sound profiless with use of computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thee Best Gaming Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent on noise cancelling, It has been the best gaming Headet

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We're glad you enjoy the Astro A50 Gen 4 Wireless Headset's noise-cancelling feature. It helps create a more immersive gaming experience.

  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing once you figure out how to work it properly. Only issue is the fabric on the top part that sits on your head. Looks like it won’t last long. So be gentle while putting it on and off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A50’s Is A Must Cop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best must have headsets in the game currently. It definitely helped improve my gaming. I would recommend this headset to anyone wanting to get the most out of their money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a excellent brand of gaming headsets my son really enjoys them

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the A50 Gen 4 Wireless Gaming Headset. We're pleased to hear that your son is enjoying the product. Your satisfaction is our priority.

  • Rated 4 out of 5 stars

    Game head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and it works good and easy to use with my equipment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iffy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was amazing at first but over about a year it started developing receiver issues bc it is wireless and it also picked up other signals and made noises all the time that wasn't from the games I was playing was really quite annoying. I went for the wired astro a40s now and I'm happier.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband is a gamer and has a collection of these. He likes this brand

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      A collection of Astro headsets - your husband must be a serious gamer! We're happy he enjoys the A50 Gen 4.

  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is not the best charging them is a pain if you misline the pins to recharge them overnight you'll just come back to dead headphones the next day Comforts okay durability is why I got them definitely more durable than steelseries but still serious gets better features it would be worth it if they were 100 bucks less or even less and the best part is the app is so finicky I can't even get it to work

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sorry about the experience. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 5 out of 5 stars

    A hit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was a hit... the noise reduction was awesome. This was a 2nd headset we purchased. We have 4 gamers in our household and 3 of them have this headset.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry Astro, but we’re breaking up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen, I love Astro especially the A40’s they lasted me almost a decade. But by god are these things worthless. Out of the box there was buzzing in the left ear speaker whenever the mic was activated which after 20 minutes is headache inducing, the louder the volume the louder the buzzing. NEVER TO LEAVE YOUR EARDRUM. I just ate this unwanted feature like a punch to the side of my head, but then it happened… they just stopped charging. And im not talking about the worthless charging stand you place it on, I mean the thing just simply wont work. Im appalled bc I loved astro so much. Thought about returning them to get my $150 back but I think I would find more satisfaction in spiking them in my driveway and letting them snow over. Oh! Whats that I see? A pair of steel series ooooooo

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Astro A50 Gen 4 headset. We understand your disappointment, especially given your positive experience with previous Astro products. We're very sorry to hear about the buzzing issue in the left earpiece and, more importantly, the charging problem you're now experiencing. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech