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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5638 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 5,638 reviews
  • Rated 3 out of 5 stars

    Not worth is.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not your bang for your money. I had the green ones and I loved them. They broke bc my son, he is 4. So I had the geek squad and they replaced them for these. Had to pay $60 more but ok their new ones. Definitely not the best. I am returning them and buying turtle beach stealth 700. Going give them a try. Half the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down my favorite headset. Great connection considering that my headset base is in the basement while I use it for my upstairs TV. Well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    How much I paid i should have no problem NEW!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the first day. But they kept disconnect from the base station. Supposedly if your wifi signal is 5.something hertz you have to disable it because the base station uses the same signal to connect to the headset. So I had to disable that on my router. Then they kept disconnecting again but when I took them off my head they connected. It seemed like if the ear pieces were to far apart they would disconnect but off my head they worked fine... and I know my head is not that big. As for the sound it sounded great when they worked which was like only 40% of the time. Only after 1 week I purchased the 40s. Hopefully they are way better and cheaper. To expensive for a cheap broken product with connection issues right off the back. . I do not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new headset because of it being hands free.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! The Astro Gaming A50 is a popular choice for its wireless design and immersive audio. It's wonderful that you're enjoying the hands-free convenience.

  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing once you figure out how to work it properly. Only issue is the fabric on the top part that sits on your head. Looks like it won’t last long. So be gentle while putting it on and off!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Astro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. headset would recommend to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bells and whistles at a cost

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard some good things about the Astro brand. Tried their best but to be honest I wasn’t too into it. They sounded similar to the competitors in the same price range. I decided to go with some other ones because these were too big but I did like that it supported Dolby Atmos.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BEST heatset in market

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST headset ever owned. Awesome customer service. Charging takes a little time on the base unit ability to change and custom set sound profiless with use of computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A50’s Is A Must Cop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best must have headsets in the game currently. It definitely helped improve my gaming. I would recommend this headset to anyone wanting to get the most out of their money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I have ever posted! I really recommend this headset to anyone looking for something new and stylish.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iffy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was amazing at first but over about a year it started developing receiver issues bc it is wireless and it also picked up other signals and made noises all the time that wasn't from the games I was playing was really quite annoying. I went for the wired astro a40s now and I'm happier.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Game head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and it works good and easy to use with my equipment

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headband pad sucks.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy this, get the software and turn down the sidetone. For some reason when you first install to your PC the sidetone is turned all the way up. For the price, I should not have to 3D print a part, or manipulate the headband so that the pad doesn't pop out. Since purchase, the pad in the headband dislodges and is absolutely infuriating to deal with.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there! We are sorry to hear that the headband pad on your Astro A50 Gen 4 is dislodging and causing inconvenience. We understand this must be frustrating, especially for a product at this price point. Our products are designed to be durable and comfortable, and we apologize for the trouble it's causing you.

      Thank you for your feedback about the headband pad. We take customer feedback seriously and will investigate this issue further.

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOund quielty good .. buttons are hard to figure out on side of headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is good, couple times the sound has cut out. For the $, that shouldn't happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset! I would recommend to friends.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear that you're enjoying the Astro A50 Gen 4 headset! Its impressive audio quality and overall performance make it a top choice for gamers. Thank you for your recommendation!

  • Rated 5 out of 5 stars

    Best headset overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has been the best purchase I’ve made for gaming

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! That's awesome to hear! While we at Logitech are a bit biased of course, we're always happy to see gamers finding headsets that enhance their experience.

  • Rated 5 out of 5 stars

    A hit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was a hit... the noise reduction was awesome. This was a 2nd headset we purchased. We have 4 gamers in our household and 3 of them have this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Too much Headache

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset sounds amazing, when it works. It worked for about a year and then the constant updating that caused them to just stop working. The updaring of this headset makes no sense to me. Everytime they required an update I got nervous. Of course I would have to factory reset and re-update from bottom up. The app is abysmal and required to update. The app would RARELY have the update icon available when I needed it. I used them on xbox and I would have to unplug and connect to pc in order to update.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's surely disappointing and not what we intend to deliver. We'd recommend you to get in touch with the Logitech Support team as they'll be well equipped to assist you further with the necessary steps. We appreciate your feedback and will take it into consideration. Thanks so much!

  • Rated 2 out of 5 stars

    Firmware and volume issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset expecting an experience worth the high price point Issues with the Astro Command Center firmware not updating and crashing kept coming up This headset (tested on PC) even at max volume on the headset is incredibly low. Not even exaggerating, it's probably half the volume of most other headsets you will find Contacted support and they were incredibly unhelpful. I ended up returning this headset and purchasing the SteelSeries Pro Wireless, and so far it's incredible.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Dunk! We're sorry to hear the A50 Wireless Dolby Atmos Over-the-Ear Headphones are not meeting your expectations. We do often release updates and fixes for our products as we gather feedback from our customers like yourself, so hopefully these issues would have been fixed by now. Should you still need more information, you can find all the detailed instructions for your product right here: https://help.astrogaming.com/hc/en-us/articles/360031104531-A50-BASE-STATION-PLAYSTATION-4. At Logitech, we strive to make sure our customers always have a great experience with the products & services we make, so we definitely appreciate your feedback. Thanks! - Mathieu from Logitech