Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- SKU:
- 6349969
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SOund quielty good .. buttons are hard to figure out on side of headphones.
I would recommend this to a friendAstro headset
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset would recommended for anybody that plays warzone or Fortnite or just any fps in general
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
I can hear colors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headset, comfortable with amazing audio. High quality
I would recommend this to a friend Best comfy headset!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product no issues at all would buy again and highly recommendA++
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the positive review of the Astro Gaming A50! It's great to hear that you're enjoying the headset so much. It seems like a solid choice for many gamers.
Good, issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is good, couple times the sound has cut out. For the $, that shouldn't happen
I would recommend this to a friendGreat
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Awesome value for what it is. Will be buying another soon!
I would recommend this to a friendBrand response from Logitech
Posted .That's fantastic to hear! We're thrilled you're enjoying the Astro A50 Gen 4 and its value. It's designed to deliver an immersive audio experience for gamers like you. We appreciate you choosing Astro Gaming!
Firmware and volume issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this headset expecting an experience worth the high price point Issues with the Astro Command Center firmware not updating and crashing kept coming up This headset (tested on PC) even at max volume on the headset is incredibly low. Not even exaggerating, it's probably half the volume of most other headsets you will find Contacted support and they were incredibly unhelpful. I ended up returning this headset and purchasing the SteelSeries Pro Wireless, and so far it's incredible.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Dunk! We're sorry to hear the A50 Wireless Dolby Atmos Over-the-Ear Headphones are not meeting your expectations. We do often release updates and fixes for our products as we gather feedback from our customers like yourself, so hopefully these issues would have been fixed by now. Should you still need more information, you can find all the detailed instructions for your product right here: https://help.astrogaming.com/hc/en-us/articles/360031104531-A50-BASE-STATION-PLAYSTATION-4. At Logitech, we strive to make sure our customers always have a great experience with the products & services we make, so we definitely appreciate your feedback. Thanks! - Mathieu from Logitech
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charging stand is a pain to get seated correctly, bigger issue is the headband constantly popping apart, literally had to fix with ductape. I would pay maybe $20 for this set, anything more is uterlly wasteful. Will be taking out to the range and blasting it with a 6.5 creedmore at 600yds for satisfaction, only way to get the value at this point.
No, I would not recommend this to a friendwould recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good headset havent had any problem, bought it back in august of 2022, got one for my ps5 and xbox series x
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Very very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and long battery life you wont be disappointed
I would recommend this to a friend - Pros mentioned:Sound quality
Gaming headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset sound quality is amazing, but the charging station is really annoying to use, sometimes I have to sit it on an angle to get it to charge, other than that headset is amazing.
I would recommend this to a friend Nice headset, terrible support by Astro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset itself seems like it would be great, however, there is a major issue that Astro hasn't addressed for the PS4 even though they are aware of the issue. After downloading Astro Command Center, you have the option to turn off sidetone (where you hear your own voice through your headset as you talk) but it doesnt actually shut down. I have tried EVERYTHING. They even sent me a firmware update to manually apply, no fix. I have had weeks of communication with Astro and they are aware of the concern, and are "working" on repairing it, but no ETA. The headset has been out for 3 months and they haven't been able to fix this with a firmware update? For a $300 headset? That's insane to me. I would steer clear of this headset for a PS4 if I were you.
No, I would not recommend this to a friendGood but could be better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good but you have to download an app for it to work on the Xbox X.
I would recommend this to a friendGreat sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones definitely recommend for serious gaming experience
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your kind words about the A50 Gen 4 headphones! We're thrilled to hear that they've enhanced your gaming experience. Your feedback is invaluable to us as we continue to strive for excellence in audio technology.
Gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just this headset because my old one charging port broke. I love this brand and this headset as well.
I would recommend this to a friendDo not buy!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was warned about the long list of issues with these headphones and was told to go with turtle beach. I went to Best Buy to get a set of headphones and after seeing them and the price I thought, there's no way these are garbage like they are made out to be. Well...... the headband doesn't stay on and it makes them unusable. For 300+ dollars how could the company make such a horrible design flaw. Additionally the base station power cuts in and out. Clueless as to why, I have tried using different cords and different power sources and nothing work. Today, just 4 months after owning them, (adult owned and cared for) the base station will not turn on and they are completely useless. TRASH!
No, I would not recommend this to a friendHead set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these But don’t try to talk to them because they will not hear you
I would recommend this to a friendAstros
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my favorite headphones ever purchased, and recommended for gamers
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your enthusiastic review of the Astro A50 Gen 4! Your feedback is highly valued, and we appreciate you recommending our product to the gaming community.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excelent headphones for advanced players. excelent headphones for advanced players. excelent headphones for advanced players. excelent headphones for advanced players.
I would recommend this to a friendWhite noise!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.White noise in left ear! Very annoying will be returning them tomorrow.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that you're experiencing white noise in the left ear of your A50 Gen 4 headset. We understand this is annoying and are sorry for the inconvenience this issue has caused. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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