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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5638 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 5,638 reviews
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Decent headset not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is very high, the top head piece with foam is very poorly made and keeps falling out. Very heavy for a headset.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 5 out of 5 stars

    astro A50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great is a little confusing to set up on xbox but other than that it works great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice headset, terrible support by Astro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset itself seems like it would be great, however, there is a major issue that Astro hasn't addressed for the PS4 even though they are aware of the issue. After downloading Astro Command Center, you have the option to turn off sidetone (where you hear your own voice through your headset as you talk) but it doesnt actually shut down. I have tried EVERYTHING. They even sent me a firmware update to manually apply, no fix. I have had weeks of communication with Astro and they are aware of the concern, and are "working" on repairing it, but no ETA. The headset has been out for 3 months and they haven't been able to fix this with a firmware update? For a $300 headset? That's insane to me. I would steer clear of this headset for a PS4 if I were you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    astro 50

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are worth it, I was worried that they wouldnt be what i wanted but they are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good but you have to download an app for it to work on the Xbox X.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I can hear colors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset, comfortable with amazing audio. High quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t charge it when you turn off your consul you have to buy a different adapter for that in the Adobe audio only works with a different adapter

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your feedback on the A50 Gen 4. We apologize for the limitations with charging and Dolby Audio requiring an extra adapter. We aim for user-friendly features and appreciate your feedback!

  • Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was warned about the long list of issues with these headphones and was told to go with turtle beach. I went to Best Buy to get a set of headphones and after seeing them and the price I thought, there's no way these are garbage like they are made out to be. Well...... the headband doesn't stay on and it makes them unusable. For 300+ dollars how could the company make such a horrible design flaw. Additionally the base station power cuts in and out. Clueless as to why, I have tried using different cords and different power sources and nothing work. Today, just 4 months after owning them, (adult owned and cared for) the base station will not turn on and they are completely useless. TRASH!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had nothing but problems with this headset. Used to have the A20 and loved it upgraded to the a50 and it’s disappointing. Doesnt hold a charge, have to be connected to a usb most of the time. You also need a seberste adapter to fully “use” it, but the adapter is like an extra 30 bucks and crapped our within w couplw weeks. Spend your money somehwere else fhis isnt worth it

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent headphones for advanced players. excelent headphones for advanced players. excelent headphones for advanced players. excelent headphones for advanced players.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and long battery life you wont be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset sound quality is amazing, but the charging station is really annoying to use, sometimes I have to sit it on an angle to get it to charge, other than that headset is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astro headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset would recommended for anybody that plays warzone or Fortnite or just any fps in general

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is not the best charging them is a pain if you misline the pins to recharge them overnight you'll just come back to dead headphones the next day Comforts okay durability is why I got them definitely more durable than steelseries but still serious gets better features it would be worth it if they were 100 bucks less or even less and the best part is the app is so finicky I can't even get it to work

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sorry about the experience. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 4 out of 5 stars

    Would still recommend highly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well but sometimes the audio ax up so you have to do some adjusting to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a excellent brand of gaming headsets my son really enjoys them

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the A50 Gen 4 Wireless Gaming Headset. We're pleased to hear that your son is enjoying the product. Your satisfaction is our priority.

  • Rated 5 out of 5 stars

    a must for any gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all gamers need this headphone set, best one yet.got it for one of my grandsons now all ten now want a set and my great granddaughter wants one for her xbox too.,I purchased this in August It has its own charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thee Best Gaming Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent on noise cancelling, It has been the best gaming Headet

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We're glad you enjoy the Astro A50 Gen 4 Wireless Headset's noise-cancelling feature. It helps create a more immersive gaming experience.

  • Rated 5 out of 5 stars

    would recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headset havent had any problem, bought it back in august of 2022, got one for my ps5 and xbox series x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband is a gamer and has a collection of these. He likes this brand

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      A collection of Astro headsets - your husband must be a serious gamer! We're happy he enjoys the A50 Gen 4.