Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- |
- SKU:
- 6349969
Customer reviews
Rating 4.2 out of 5 stars with 5638 reviews
(5,638 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Bday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my bf who enjoys gaming alot, he's had it for over a month no complaints other than occasional sound issues but its probably due to internet connections. Great buy.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 5 out of 5 stars
Gaming headset
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this this product it’s great for gaming and awesome with stand base
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 4 out of 5 stars
Astros
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio settings are hard to setup so there is a learning curve.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this headset, always fast shipping. 2nd headset bought from here.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Think about it first
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well...purchased on Mar 20th 2021 and today is April 28 2021. Lasted a month but as of today my mic is shot. Since returns only last 1 week, I now have to message astros direct to try and get a replacement. Such a hassle. There are better $300 headsets out there. This one doesn’t even have Bluetooth connectivity which I didn’t think I would need but I do. The usb has to be connected so if you have a laptop expect the dock station to follow that everywhere it goes. If you plan on buying anyways because your a sucker like me, get the extended warranty, you just might need it for hassle free exchanging.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, don't love that it needs to be configured on pc.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 5 out of 5 stars
Perfect!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works amazing since I bought it a year ago.
I would recommend this to a friendBrand response from Logitech
Posted .Sounds like the A50 Gen 4 is still going strong after a year! We love that it's delivered amazing performance for you. Here's to many more years of epic gaming sessions!
Rated 5 out of 5 stars
Best Headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No regrets buying these headsets, if u like inmersion i would recomend these headsets
I would recommend this to a friendRated 5 out of 5 stars
GEEKING OUT!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the coolest headset functional new feature that actually impresses. Having the bass in your ears is exactly and actually better than the new Dolby Theater vibrating seats.
I would recommend this to a friendRated 3 out of 5 stars
Better than average; not what I'm looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grabbed this to reduce stress on pressure points above ears; helped but still hurts after 30mins of wear. Center piece of headset band keeps popping off
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He loves them he can game all day and night now. My son loves them too
I would recommend this to a friendRated 5 out of 5 stars
Best gaming headset!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best gaming headset out there!!! I use these on my PS5 & the set up is quite easy, everything works as it should!!
I would recommend this to a friendRated 5 out of 5 stars
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been trying to buy these for the past couple years but never pulled myself to spend the money. Now that I have, I can say they are definitely worth it.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 3 out of 5 stars
Not as good as previous generation A50's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the initial one because after 1 day i was getting no sound. The replacement has been working o.k. so far, i had to reset it once due to no sound.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for the feedback! This is not the experience we want you to have. We'll surely make sure to share it with the right team. Thanks for bringing it to our notice.
Rated 4 out of 5 stars
Good headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It take time to get to know the settings, but is an excellent headsets.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 5 out of 5 stars
Great headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent headset, would buy them again and the staff is always helpful. I will continue to shop Bestbuy over Amazon any day.. keep jobs local..
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 5 out of 5 stars
Astros a50
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Gaming headphones you can get, trust me ………..
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendBrand response from Logitech
Posted .Sounds like the A50 Gen 4 is your champion gaming headset! We won't argue with "best ever" . Immerse yourself in the game with crystal-clear audio and wireless freedom. Enjoy!
Rated 4 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good my friend loves them he uses them everyday thanks
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones but not worth the price tag. Quality of headphones feels cheap and the fact that you can’t get the surround sound with HDMI 2.1 is a big negative. An average headset at best. Wasn’t too happy with it.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
There’s better headsets for this price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is alright needs updates every couple weeks and need a pc and if you call customer service they won’t help
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Truly sorry to hear about your experience with the product and about the support team. This is not the experience we want you to have. We'll make sure to share it with the right team as we strive to improve our products and our user experience.