Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- |
- SKU:
- 6349969
Customer reviews
Rating 4.2 out of 5 stars with 5630 reviews
(5,630 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Astro
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked very well for 5 months then it stared to malfunction wouldn’t want to charge or pair to my Xbox
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendBrand response from Logitech
Posted .Hello! We're sorry to hear that your Astro A50 Gen 4 headset malfunctioned after 5 months. We understand how frustrating it can be for a product to stop working properly. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 1 out of 5 stars
I would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rate there 1 star and here is my reason. First off they are very expensive compaired to others on the market. I ended up returning these because there is a knowen issue setting these up. Out of the box they require a update with a PC cant be done on a Xbox. I problem is they will not update on any pc that does have USB 2.0. All current pc on the market are usb 3.0/3.1. Many have found a workaround but it requires a old laptop to do it. Also charging is very picky and has to be in the base perfect. For sound I found they didnt seem very loud and to turn all the way up and just weak on the base side.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Headset
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very good, but i would definitely recommend
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your review of the Astro A50 Gen 4. We appreciate your positive feedback and are thrilled you're enjoying the headset! Your insights are valuable to us.
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Think about it first
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well...purchased on Mar 20th 2021 and today is April 28 2021. Lasted a month but as of today my mic is shot. Since returns only last 1 week, I now have to message astros direct to try and get a replacement. Such a hassle. There are better $300 headsets out there. This one doesn’t even have Bluetooth connectivity which I didn’t think I would need but I do. The usb has to be connected so if you have a laptop expect the dock station to follow that everywhere it goes. If you plan on buying anyways because your a sucker like me, get the extended warranty, you just might need it for hassle free exchanging.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friend Rated 3 out of 5 stars
Not as good as previous generation A50's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the initial one because after 1 day i was getting no sound. The replacement has been working o.k. so far, i had to reset it once due to no sound.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for the feedback! This is not the experience we want you to have. We'll surely make sure to share it with the right team. Thanks for bringing it to our notice.
Rated 5 out of 5 stars
Bday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my bf who enjoys gaming alot, he's had it for over a month no complaints other than occasional sound issues but its probably due to internet connections. Great buy.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 4 out of 5 stars
Astros
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio settings are hard to setup so there is a learning curve.
No, I would not recommend this to a friendRated 5 out of 5 stars
A50
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great birthday gift for your brother. He'll love it.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 5 out of 5 stars
Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best the best. it is the best headset of all the best ones
I would recommend this to a friendRated 5 out of 5 stars
a50
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY FAVORITE GAMING HEADSET! I WOULD RECOMEND TO ANYONE GAMER
I would recommend this to a friendRated 5 out of 5 stars
Great headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headset i love softwar 100/10 i very suggetion
I would recommend this to a friendRated 3 out of 5 stars
Good headset poor product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headset but it has problems from pairing and forgetting the base station and getting stuck in boot loader mode that I can’t really get behind the product
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Best gaming headset!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best gaming headset out there!!! I use these on my PS5 & the set up is quite easy, everything works as it should!!
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best of the best when it comes to a gaming headset.
I would recommend this to a friendBrand response from Logitech
Posted .We're glad you're having an amazing audio experience with your Astro A50 Gen 4 Wireless Headset! It's always rewarding to hear our products are enhancing your gaming. Thanks for choosing Astro!
Rated 5 out of 5 stars
GEEKING OUT!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the coolest headset functional new feature that actually impresses. Having the bass in your ears is exactly and actually better than the new Dolby Theater vibrating seats.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
There’s better headsets for this price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is alright needs updates every couple weeks and need a pc and if you call customer service they won’t help
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Truly sorry to hear about your experience with the product and about the support team. This is not the experience we want you to have. We'll make sure to share it with the right team as we strive to improve our products and our user experience.
Rated 3 out of 5 stars
Meh
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones but not worth the price tag. Quality of headphones feels cheap and the fact that you can’t get the surround sound with HDMI 2.1 is a big negative. An average headset at best. Wasn’t too happy with it.
No, I would not recommend this to a friendRated 3 out of 5 stars
2 thumbs down for Astro A50’s
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headsets are really nice but they tear up and fall apart for serious gamers. This is my 4th set and I am leaning on the attic pros from steel series for my next pair.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been trying to buy these for the past couple years but never pulled myself to spend the money. Now that I have, I can say they are definitely worth it.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 3 out of 5 stars
Astro A50
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a hassle, didn’t know I had to get an adapter to be able to connect to my tv and my ps5z nothing special I’m sure there’s better ones.
I would recommend this to a friend