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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5630 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 5,630 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair a few years ago and returned them due to the terrible mic quality. Just picked up these and can tell a huge difference in the mic quality now. My friends would curse me in the past for how bad it was now they can hate me and not have their ears bleed at the same time. 10/10 product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift. No bad words. Xxxxxxxxxzzxxx cxxxxxxx

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback. We're glad you received the A50 as a gift. If you're encountering any issues, our support team is ready to assist. Feel free to reach out to them directly for personalized guidance.

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome aweosme super awesome very cool only 11 more characters to type. Whoops too many

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent headset, would buy them again and the staff is always helpful. I will continue to shop Bestbuy over Amazon any day.. keep jobs local..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good my friend loves them he uses them everyday thanks

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    There ok..

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with the lefr earphone having a buzzing in it even if there was no audio to it. Other issue was placing it down onto the charging base, I would have to mess around with it to make full contact for a charge.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. We're sorry to hear about the audio and charging issues you've experienced and apologize for the inconvenience. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually, i cannot complain!!! Your getting your moneys worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing, but kind of heavy after a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this set for my son he absolutely loves it definitely great for real gamers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It take time to get to know the settings, but is an excellent headsets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great BUT wish they were able to charge on the stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy for gaming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! I like having the mixer in the headphones rather than being separately. I do like how you can customize the EQ and other features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your really into gaming and could spend a little more I would recommend something else but if your on a budget these would work fine just very limited. Had a few problems where it wouldn’t connect but it goes away eventually

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Astro A50s

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this headset less than a year and it has broke twice now. However Astro themselves have been very nice and have worked with us in replacing them

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's truly unfortunate and thank you for sharing your honest feedback.

  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, this is a Christmas gift to one of my kids.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing headset

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love the ASTRO brand and this headset. Have had a few over the past 8 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this headset to any gamer all you have to do is update ths firmware and change the settings to what fits your personal preference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy if you wanna BE IN the game!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the king of all head sets! This thing will immerse you one hundred percent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother and he loved it. It did take some time to set up though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent producto and great staff attending in store

    I would recommend this to a friend