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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5630 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 5,630 reviews
  • Rated 1 out of 5 stars

    Hardware Issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried to enjoy this headset two different times. Both times I had the headset stop updating firmware and become unusable a few months after the manufacturing warranty expired. The software to use this product also doesn't work and requires luck to fix.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset in the world, would recommend to anyone that loves gaming

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    don’t recommend :/

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of this. the game audio was not near as good as my A40’s.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Astro Gaming A50 Gen 4 headset. We understand that the audio quality may not have met your expectations compared to your previous A40s. We'll take your comments into consideration for future product improvements to enhance the audio experience.

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Might be good for some

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned product for Steelseries for cheaper, which has been great. This product tends to yank on longer hair, had some mechanical issues with mic boom, and some software issues. Sound quality was good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Separates game sound from voice sound. No interference and great outside noise cancelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset Pro Choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astro is always a top choice ! only negative is a50 dont have any varaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. Also works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wears these while gaming and he says they are "awesome." They block out a lot of outside noise so its easy for me to sneak up on him while he's playing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Improve charging

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great when they work 80% of the time they need to improve the charging but other than that they are good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback. We appreciate your positive comments about the A50's performance. We're working on improving the charging experience for future versions. Let us know if you have any other questions.

  • Rated 5 out of 5 stars

    Noice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing to say. Except for the fact that I haven't bought a PS4 Pro... yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Less than impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way overpriced. I replaced my A40s with these and am less than impressed. The build quality is cheap and I had better sound quality/party and game adjustments as on the A40s as well. Save yourself the money and go with something else

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a big gamer and loves these. He currently has two sets!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a week in the headband at the top kept popping out of the bracket whether I was moving or not right in the middle of gameplay. Not a huge deal I was just going to exchange them out when I had the chance. However yesterday morning I was playing and they suddenly just decided to die. Dead with no solution.. almost 4 years with my Steel Series and never a problem. Crap product, especially for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They do not charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them in December and now they don't connect to my xbox and when I try to update it it says "update error" $299.00 plus tax in the trash

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about the device and any inconvenience caused. Your feedback is valuable to us and will be shared with the appropriate team. Thank you for bringing this to our attention. Do not hesitate to contact our Astro support for a quick resolution.

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good wireless headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid item so far. However 2 things I don’t like. First, having to buy a mandatory extra adapter is extremely annoying at the 299.99 price point( I believe console players only). Second, the headphones don’t charge when the ps5 is in rest mode. All you really have to do is change power saving mode to rest after one hour of idle time, but still frustrating. Overall headphones sound great, wireless headphones are a game changer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase I’ve made all year

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work. Literally had to jump thru hoops to try and get to work. Was told I had to update firmware but the headphones are already updated smh. Super headache headphones connect but won’t stay on when taken off the base . Complete disaster and a waste of time. The absolute worst purchase I’ve ever made for any console. Tried to figure out how to make them work thru forums for 2 hours but I give up . There’s NO WAY some almost $400 headset is this trash. I need my refund immediately I’m not going for this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome investment, couldnt be happier with the purchase i have made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astro 50 headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the PA4 Slim and the optical cord is different or isn’t available on this item (PS4) so we still are in search of a compatible cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about them. Nothing about them that i dislike

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Great headphones but low sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfortable headphones, but sound quality is very very low. Could not get this to sound better reached out to Astro tech and they directed me to their online setup but still low sound quality.

    No, I would not recommend this to a friend