Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- |
- SKU:
- 6349969
Customer reviews
Rating 4.2 out of 5 stars with 5638 reviews
(5,638 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Piece and quiet
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a birthday present for my husband... Thank the Lord I don't have to listen to the people he plays with or his game lol.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 1 out of 5 stars
Product so far is Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So had this item for a month and on day 28 the item no longer wants to connect or charge and even when it is on the dock and the dock knows its there the software doesn't. Wrote Astro no response and when I called best buy to do a simple exchange I got the run around on it. Now I do understand that electronics are only returnable up to 15 days out but I just want to exchange and hope I got a dud and best buy could damage out the product or deal with Astro. Still waiting to hope Astro makes this right.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not as good as before!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These new Astros don’t even compare to the old ones! The new charging method is nice but honestly they must have cut corners with the audio quality as these do not sound nearly as good as the ones we have from several years ago.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Worth the money!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming headset, I am glad that I chose this one as an upgrade! I would highly recommend this headset.
I would recommend this to a friendRated 5 out of 5 stars
Great for gaming!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work great for the XBox and your PC. This comes with Dolby Atmos so you can fine tune your audio. Great product!
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 1 out of 5 stars
They do not charge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them in December and now they don't connect to my xbox and when I try to update it it says "update error" $299.00 plus tax in the trash
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear about the device and any inconvenience caused. Your feedback is valuable to us and will be shared with the appropriate team. Thank you for bringing this to our attention. Do not hesitate to contact our Astro support for a quick resolution.
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and set up. Also works really well.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 5 out of 5 stars
Loved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An awesome investment, couldnt be happier with the purchase i have made
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 2 out of 5 stars
Buy the improved version.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy the improved A50x. This model has a defect in the band.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello! Thank you for your feedback on the Astro A50 Gen 4. We apologize for the inconvenience caused by the headband defect. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 5 out of 5 stars
THE BEST EVER!!!!!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best pair of headsets I have ever owned, these did not disappoint, the functionality of the headset is like no other.
I would recommend this to a friendRated 5 out of 5 stars
Great headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little on the edge about spending $300 on a headset but they are worth every penny. I have nothing but good to say about this headset so far.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 5 out of 5 stars
A50
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about them. Nothing about them that i dislike
I would recommend this to a friendRated 3 out of 5 stars
Improve charging
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great when they work 80% of the time they need to improve the charging but other than that they are good.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for your feedback. We appreciate your positive comments about the A50's performance. We're working on improving the charging experience for future versions. Let us know if you have any other questions.
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Too expensive and far from pefect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound and clarity, but I lost the ability to turn down the chat volume from the game volume after 3 days of use. These should peform flawlessly for $300. Returning....
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Gift for husband
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love they work great! My husband said the best gift ever!
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 1 out of 5 stars
Don’t Buy!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.(XBOXONE Version) HORRIBLE EXPERIENCE!!! Must update firmware out of the box. Everyday I have to do a hard reset. Headset will disconnect daily, and no matter what button or switch you touch, headset will not work until you disconnect power from base station. Sent email to ASTRO for help. Their website confirmed receipt of my message and stated they will contact me within 1 business day...That was 4 days ago, no response yet. Expensive and horrible customer service. DON’T BUY. OR YOU’LL BE VERY SORRY YOU DID!
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wireless headset is amazing and since it comes equipped with a tone of dolby features I use it for movies late at night as not to disturb my kid
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 5 out of 5 stars
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd pair of a50’s. My other pair is the one with the old docking station. Had to get the one with the new dick station and it’s awesome.
I would recommend this to a friendRated 4 out of 5 stars
Awesome headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda difficult to set up but overall great product!
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 5 out of 5 stars
Quality is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want the best and can afford the best, then get it. If not, pick up some cheaper options. These are great for gaming on the couch.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friend