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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5630 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 5,630 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Buzz Buzz Buzz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up easy, they sound pretty great…. They cost $325ish after tax which makes it hurt all the more that they have a static buzz constantly and occasionally cut out for about 1 second, and a quick google search left me reading of a lot of people who have the same issue and it seems to be the wireless reciever that is the issue. I’ll definitely be returning these and ordering a headset that doesnt sound like I have 10 year old headphone with a worn shoddy jack.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset. Cant believe I didnt consider this before!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Got it for my son who’s an avid gamer and he loves them. It’s this or turtle beach. Both are good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Astro vs steel series wireless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks way better than steel series but fits too tight around head where steel series is much lighter airy. Sound is too sharp for me. What does that mean? I can hear way too much which you might think is amazing but it gets annoying. Steel series artic pro i can hear everything but with astro i can hear the dogs barking till my ears bleed or bird chirping louder than the ingame when i play far cry 6. Wheb i watch katt williams i can hear the audiences commenting or talking which is too wierd for me...steel series is much more subtle ..so i refunded and spent more for artic pros wireless....no regrets.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ears

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Have been using them everyday now. Would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fan from the start

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best out there hands down!!!!!! I've used these for years and they never fail mem would recommend to anyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (XBOXONE Version) HORRIBLE EXPERIENCE!!! Must update firmware out of the box. Everyday I have to do a hard reset. Headset will disconnect daily, and no matter what button or switch you touch, headset will not work until you disconnect power from base station. Sent email to ASTRO for help. Their website confirmed receipt of my message and stated they will contact me within 1 business day...That was 4 days ago, no response yet. Expensive and horrible customer service. DON’T BUY. OR YOU’LL BE VERY SORRY YOU DID!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. My son is super happy and very excited with his new headset . Happy customer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth $300

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging $300 for a pair of headphones that sound good, but the overhead strap cushion breaks in first 30 seconds of placing on my head.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the best and can afford the best, then get it. If not, pick up some cheaper options. These are great for gaming on the couch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless headset is amazing and since it comes equipped with a tone of dolby features I use it for movies late at night as not to disturb my kid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd pair of a50’s. My other pair is the one with the old docking station. Had to get the one with the new dick station and it’s awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda difficult to set up but overall great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest the best most beautiful experience out there

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had an issue with any headset not charging and much as I do with this headset. I thought this was supposed to be ones on the best headsets around but it really sucks. Don’t get me wrong when it works the sound is amazing but I’m constantly needing to update the firmware in order for it to charge on my PS5 that now it doesn’t even want to update and I can’t use them at all. For all the money I spent on it I am really disappointed. Don’t waste your money, your better of buying Turtle Beaches for half the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Connection problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has trouble staying connected to the console…have to constantly unplug the usb cable from the console and reconnect it just for it to reset…might be Bluetooth interference not sure

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Design flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works like a dream, however pad on top of the set pops off when adjusting over the ears. Son has to tape it down. Sad for a 300 dollar pair of headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money. Stick to what you know.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get these headphones after doing hours of research. I have always owned turtle beaches but wanted to do something different and saw that these come highly recommended. HOWEVER, as you can see in the product image - there’s a piece that provides support (like a pillow) to the top of your head while wearing the headphones. That piece since day one has consistently popped off. Now, you may assume it’s because I might have a big head - but this is inaccurate as this happens on an 8 year olds head. I initially just kept the piece off so I wouldn’t have to keep snapping it back into place BUT after a while of wear, the headphones become extremely uncomfortable and push down on the top of your head. This has become so annoying that I’ve considered chunking these bad boys into the highway but with the amount of money that I paid for them - I cannot. So basically, don’t waste your money on these. Just stick to a brand that you know is put together well and doesn’t cost nearly as much.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.

  • Rated 5 out of 5 stars

    Fantastic Headphones!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t own any other kind! Super easy to use and recharge!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great, when it works...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fantastic when it works. However, it’s almost a 50/50 chance if it’s going to work and then how well it will play the small detailed sounds that was the main point of getting such an expensive pair of headphones just for gaming.

    No, I would not recommend this to a friend