Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- SKU:
- 6349969
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Best gaming headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this headphones for gaming. One of the best around
I would recommend this to a friend- Pros mentioned:Sound quality
Great product when it works
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good but constant issues with base station and no sound coming through. Have had for less than a year with moderate use and those issues make it unusable with no apparent fix.
No, I would not recommend this to a friend Best headset ever.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely, undoubtedly the best headset I’ve ever owned.
I would recommend this to a friendSimply the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works just as one would hope of a headset costing this much. It is an investment but it works well for a family man who needs some focus at times.
I would recommend this to a friendBest one I’ve had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the money! Was hesitant on spending that much money, but we’ll worth it!
I would recommend this to a friendHead phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and it works great with my Xbox’s thank you
I would recommend this to a friendNot worth the purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good until they stop working. I eventually struggled to get the headset to charge after a year or so. Do not buy. Not worth 400$
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback. Your feedback is important to us, and we'll make sure to share it with the right team. We'd recommend you to get in touch with Astro support team and check for the best possible option.
Nice
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice!
I would recommend this to a friendFlagship Brand. Low quality material
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these in hopes that they could replace my old Steel Series headset. They worked great for about 2 days before I started seeing issues. I could not update the firmware for the headset and then they would not properly charge on the base. They would work for a little after hard resetting them but then stop working again.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That sounds like an issue. Let us see this through for you. In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
They took a step back not forward with quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the previous generation. My band broke the first time i put it on... this one definitely feels like the cheapest headset I've gotten from astro and makes me seriously reconsider buying one again. After gorilla gluing the band back together it didn't break again. But i shouldn't have to do a home fix for a $300 headset. Comfort wise feels like a downgrade from the previous gen. This is my 3rd pair of astro a50s. Started with the wired ones, the cable failed on me, but i loved them so much i got the green a50s. Wireless was huge, i still use them for my pc. The new edition for my series x is sad and depressing.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Read before buying
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great....when they work. 85% of the time you have to get up and reset the base station by unplugging the power and plugging back in. They will work as long as sound is being broadcasted through them but as soon as sound stops so does the connection to the base station. I’ve spoken to Astro and they said I needed to update. I’ve updated the head phones many times and this does not fix anything and they would not help me any further. Buyer be ware. For the cost they a joke. Go with a Turtle Beach or another brand
No, I would not recommend this to a friend The absolute BEST!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best gaming headset ever and I would recommend them to anyone who wants to take their gaming experience to a whole new level.
I would recommend this to a friendastroa50
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good very nice very good very nice very good very nice
I would recommend this to a friendGood headset but not the greatest
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This would be 5 stars if the base stayed connected
No, I would not recommend this to a friendDon't buy this piece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You would think that for this amount of money that it would at least stay together. I had to rig it up to hold together due to weak assembly. Do not recommend
No, I would not recommend this to a friendAmazing Headset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best headset i purchased in a while amazing product
I would recommend this to a friendGaming Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the Astro Gaming headphones I haven't had any issues
I would recommend this to a friendHappy boy lol...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got my product on time without any problems it's great im going to shop more and its easy to shop online thanks Best Buy ...
I would recommend this to a friendPoor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace another pair of astros that stopped working correctly, and the new ones stopped working after a month, right after the return window for bestbuy closed, the amount of headaches dealing with these headphones trying to reconnect to the base station is not worth it, get a steelseries instead.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for taking the time to provide your feedback. It helps us make improvements.
WOW
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. These are very pricey. That is my only concern and criticism. Aside from this, there are a must buy. The Dolby hearing is a plus as well!
I would recommend this to a friend