Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- SKU:
- 6349969
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Plenty of batteries
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The packaing is nice and holds them all in one place easy to take out and use them
I would recommend this to a friendHeadset
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clip falls of a lot but love them! They work really well
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fiancé loves them! It took him a little while to adjust the settings to hoe he wanted them but once he did, they were great.
I would recommend this to a friend- Pros mentioned:Sound quality
Great for movies TERRIBLE for a gaming headset.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Amazing sound for a standard headset. In no way can this be used in a gaming aspect on a console. This says it is a gaming headset but the mixer makes it impossible to get spatial audio, so forget hearing footsteps or gunshots. Everything comes into the headset at once and there is not a way to filter it or tune it to better gather much needed audio ques.
No, I would not recommend this to a friend A50
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow the quality of this headphones are incredible im very pleased
I would recommend this to a friendXbox try hard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these to play Xbox all the time I like how you can use a computer for different eq settings and save 3 different ones.
I would recommend this to a friendBlack Power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Astro customer service is terrible. Only good thing I can say about this device is the color, black panther!
I would recommend this to a friendNice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont have a pc so i couldent get them to work out of the box with my xbox siries x so at the moment my nephews useing them for his pc
No, I would not recommend this to a friendastro a50
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far i think this headset is a 10 out of 10 due to it being so easy to use along with fast. especially if you are use to a wired headset.
I would recommend this to a friendAmazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones and everyone there being so friendly and helpful while helping me make the purchase
I would recommend this to a friendGreat headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this headset, great material and it doesn’t feel cheap the sound quality is great, and easy to use loud as well!
I would recommend this to a friendHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my stepson, when he got the new Xbox for Christmas 2020. A little pricey for my pocket, but he loved them.
I would recommend this to a friendDefinitely must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the previews A50’s and love these. Minor updates and the dock is way better in my opinion. Definitely recommended.
I would recommend this to a friendGreat headphones, good quality.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I've ever used. I've never had an issue with these, and I had them initially for the Xbox.
I would recommend this to a friendBad Headset, Bad Brand, Bad Support
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the astros A50 because while I was growing up the were supposed to be the pinnacle of headsets and back then sure they were. But nowadays they are horrible headsets with a ton of problems. The biggest issues being audio output. The FIRST headset I got, started having problems after 3 weeks of owning it. The biggest problem being a loud buzzing noise in the left ear cup. But instead of returning it like I should’ve, I contacted the manufacturer, Logitech, They sent me a “New” headset that immediately had a different issue being that there is no audio on the right side of the headset! So instead I try to return to Best Buy but they said since it’s been 30 days, they won’t help me, and let me return it. Moral of story is that Astros suck now and just buy a good headset for 100 dollars instead of this hot garbage for 240 dollars!!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi there! We understand your disappointment with the Astro A50 headset and the problems you encountered with both the first unit and the replacement. It sounds like you experienced audio issues with both headsets, and then difficulty returning the product through Best Buy after 30 days. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Bad headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a few different gaming headsets and this one by far the most expensive and the worst one I've ever had. I recently purchased a replacement so I can take these back.
No, I would not recommend this to a friendWon’t buy anything else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several. Improved each generation and this gen is fantastic! You won’t be disappointed as long as you treat them right.
I would recommend this to a friendWorth it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing with the Dolby subscription, I highly recommend to get these headphones with the subscription!!!
I would recommend this to a friendA50s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good and great condition! Although you need to get the adapter separate for the PS5 and that's an extra $40
I would recommend this to a friendGreat high end headsets
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift for my son in law. He loves them!
I would recommend this to a friend