Customer Ratings & Reviews

Way over priced and has a lot of connection issues. difficult to set up, and the charging is a hassle.

Seems to be a disconnect with the charging when on the base..maybe that’s why someone returned them…

I bought these after getting a different set that failed to meet expectations. They are expensive but work flawlessly.

The only problem is that the audio be glitchy at times but just for a slight bit but other than that its grate

I picked up a pair the other day and have had nothing but problems too. Doing research and found this subreddit. The headset was completely unresponsive out of the box and wouldn't even charge until I did a hard reset. I couldn't firmware update on my pc and had to use my apple laptop. The audio voice quality is terrible (sound like i'm underwater) as told by friends on discord. The equalizer settings all sound worse than my A50 gen2 and I couldn't find a custom one that was much better. Difficult to get the headset to actually charge even when properly placed in the dock. etc etc. Very disappointing for a $300 headset.

second set i bought from best buy the pad on the head band popped of the firat on both sets i tried to give them a shot any way great sound quality but the head band thing is a design flaw i cant get over plus my head is raw from using them with out the pad

Purchased as a gift for my husband. Review based on his commentary. Overall he think's these are great headphones.

Headset is great but wear and tear on the headset happened sooner than i thought

Love them, favorite part is the charging station…very convenient

Great for gaming but sometimes firmware updates and other problems will make you waste time figuring out why they wont connect to your xbox.

Headset not as great as I thought it would be. Microphone seems to be shorting out as well. I am waiting for my warranty approval. Had to super glue a headpiece that keeps coming off as well. The pad on the top. Very uncomfortable without that pad and nothing holds it on.

Bought these for my husband on 12/2021. They worked good for awhile until the streaking and static noise set in a year later. They’re junk and it’s only 9/2023 now. The manufacturer only has a 1 year warranty for parts and not “labor”-JUNK. I think I bought the extended warranty but it’s an act of congress to repair with Best Buy. Don’t waste your money

My fiancé love his headset. It was worth it for him

Excellent headset, everything is great. The only downfall is no blue tooth.

Love them great quality you get what you pay for and these don't disappoint

Very good and I liked the curbside pickup because it made it easier for me to do what I had to do

Overall its is a cool, and reliable product, but I just don't know why they put on a motion detector trying to know if you are using it. It seems like great thinking, but it ACTUALLY IS NOT. This means when you put it on your neck, sit back and trying to relax on your chair, it would just turn off, to get it back in you need get put and make some moves to let the headset know that you are using it. I have been searching solution for days, and it seems like it has this "feature" for years and there is no way turning off. If I cant find any solution I will just return it. It is just so F annoying

The noise cancelling is amazing, it feels like I am so emerged into the game, it is unreal.

It’s the best gaming headset I’ve ever owned. You’re paying for quality.

Really similar to the A20 just come with a charging base.