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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5638 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 5,638 reviews
  • Rated 2 out of 5 stars

    Cannot recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up a pair the other day and have had nothing but problems too. Doing research and found this subreddit. The headset was completely unresponsive out of the box and wouldn't even charge until I did a hard reset. I couldn't firmware update on my pc and had to use my apple laptop. The audio voice quality is terrible (sound like i'm underwater) as told by friends on discord. The equalizer settings all sound worse than my A50 gen2 and I couldn't find a custom one that was much better. Difficult to get the headset to actually charge even when properly placed in the dock. etc etc. Very disappointing for a $300 headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after getting a different set that failed to meet expectations. They are expensive but work flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loved it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! was easy to find in the store would definitely purchase again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when updaste doesn’t mess up

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset when working, but every other month the firmware just fails and the headset will not work untill they release another firmware update. Which is aggravating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way over priced and has a lot of connection issues. difficult to set up, and the charging is a hassle.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nahhhh

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good but after two years started having trouble with charging doc and hearing. Not worth the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not very good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my daughter because I had already bought it for my son in the past and it lasted a long time with them, but my daughter's product broke down after a year and I had to buy her another brand.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize to hear that your daughter's Astro A50 Gen 4 Wireless Gaming Headset experienced issues after a year of use. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    Excellent Headphones superb headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome headphones i bought open box and they are super awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, a bit pricey.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my husband. Review based on his commentary. Overall he think's these are great headphones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PLEASE FIX THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its is a cool, and reliable product, but I just don't know why they put on a motion detector trying to know if you are using it. It seems like great thinking, but it ACTUALLY IS NOT. This means when you put it on your neck, sit back and trying to relax on your chair, it would just turn off, to get it back in you need get put and make some moves to let the headset know that you are using it. I have been searching solution for days, and it seems like it has this "feature" for years and there is no way turning off. If I cant find any solution I will just return it. It is just so F annoying

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Astro a50s

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is great but wear and tear on the headset happened sooner than i thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and I liked the curbside pickup because it made it easier for me to do what I had to do

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headset I’ve ever owned

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked pretty good for a year or so, and then one day just stopped connecting to the base and wouldn’t work. Tried resetting it, plugging into PC and doing a firmware update. Nothing works- this is a $300 paperweight, and I’ll never buy astros ever again.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, favorite part is the charging station…very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset ever!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is amazing, it feels like I am so emerged into the game, it is unreal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset, everything is great. The only downfall is no blue tooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for anyone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best gaming headset I’ve ever owned. You’re paying for quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product excellent quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great quality you get what you pay for and these don't disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Extremely disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two issues with the boom mic after only a few weeks. Mute/talk issues and the boom itself is too loose. This is my second pair since February 2019. Previous A50s had constant connectivity issues and battery life issues. The boom and mic worked great. My older A40s lasted approximately 18 months or so. Never dropped or handled rough except A40s were dropped due to cord. I’m just a daily gamer that wants to be wireless. Sound quality is superb but reliable chat is required without distractions.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not so user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming but sometimes firmware updates and other problems will make you waste time figuring out why they wont connect to your xbox.

    I would recommend this to a friend