Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- SKU:
- 6349969
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Not very reliable
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alright headset when it works it disconnects way to often have to hard reset. Was hoping for a headset thats surround sound that's reliable
No, I would not recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, a couple more options and customizable things that I wanted, but a great product
I would recommend this to a friendTerrible choice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way over priced and has a lot of connection issues. difficult to set up, and the charging is a hassle.
No, I would not recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fiancé love his headset. It was worth it for him
I would recommend this to a friendWorth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headset worth the money only con is low hours of battery life but other than that it’s elite
I would recommend this to a friendGood but not so user friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming but sometimes firmware updates and other problems will make you waste time figuring out why they wont connect to your xbox.
I would recommend this to a friend5 stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, favorite part is the charging station…very convenient
I would recommend this to a friendAstro a50s
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is great but wear and tear on the headset happened sooner than i thought
I would recommend this to a friendLogitech wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok. I can hear a faint noise when it's on...
I would recommend this to a friendBrand response from Logitech
Posted .The Astro Gaming A50 is a good gaming headset with excellent sound quality and a comfortable fit. If you're looking for a headset with excellent sound quality and a comfortable fit, the Astro Gaming A50 is a good choice.
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these after getting a different set that failed to meet expectations. They are expensive but work flawlessly.
I would recommend this to a friendGreat Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headset, everything is great. The only downfall is no blue tooth.
I would recommend this to a friendgreat product excellent quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them great quality you get what you pay for and these don't disappoint
I would recommend this to a friendCannot recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up a pair the other day and have had nothing but problems too. Doing research and found this subreddit. The headset was completely unresponsive out of the box and wouldn't even charge until I did a hard reset. I couldn't firmware update on my pc and had to use my apple laptop. The audio voice quality is terrible (sound like i'm underwater) as told by friends on discord. The equalizer settings all sound worse than my A50 gen2 and I couldn't find a custom one that was much better. Difficult to get the headset to actually charge even when properly placed in the dock. etc etc. Very disappointing for a $300 headset.
No, I would not recommend this to a friendBest Headset for Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Couldn’t be happier with this headset.
I would recommend this to a friendCustomer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really similar to the A20 just come with a charging base.
I would recommend this to a friendGreat product, a bit pricey.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for my husband. Review based on his commentary. Overall he think's these are great headphones.
I would recommend this to a friendDONT EVER BUY THIS HEADSET
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy’s service was great. DO NOT EVER BUY THIS HEADSET. Buying this piece of crap was the worst decision and gave me the biggest headache ever. After four months it wouldn’t sync with my computer and after countless hours updating the firmware, wiping the downloads, and re-downloading new firmware it still wouldn’t connect. Save yourself the money and pain.
No, I would not recommend this to a friendHeadset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and I liked the curbside pickup because it made it easier for me to do what I had to do
I would recommend this to a friendOverpriced for the quality sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way overpriced another headset that just constantly cuts in and out when you’re walking into another room, not far from the console did not impress me
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your feedback on the Astro A50 Gen 4 headset. We appreciate your honest opinion about the price and sound quality, particularly the constant cut-outs you experience when moving even a short distance from the console. We apologize for the inconvenience and frustration this has caused you.
Best headset ever!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is amazing, it feels like I am so emerged into the game, it is unreal.
I would recommend this to a friend