Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- |
- SKU:
- 6349969
Customer reviews
Rating 4.2 out of 5 stars with 5630 reviews
(5,630 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Astro Ftw
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Xbox headset for the price, I have both steel series and this and prefer it
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 1 out of 5 stars
DONT EVER BUY THIS HEADSET
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy’s service was great. DO NOT EVER BUY THIS HEADSET. Buying this piece of crap was the worst decision and gave me the biggest headache ever. After four months it wouldn’t sync with my computer and after countless hours updating the firmware, wiping the downloads, and re-downloading new firmware it still wouldn’t connect. Save yourself the money and pain.
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Headset for Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Couldn’t be happier with this headset.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Extremely disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two issues with the boom mic after only a few weeks. Mute/talk issues and the boom itself is too loose. This is my second pair since February 2019. Previous A50s had constant connectivity issues and battery life issues. The boom and mic worked great. My older A40s lasted approximately 18 months or so. Never dropped or handled rough except A40s were dropped due to cord. I’m just a daily gamer that wants to be wireless. Sound quality is superb but reliable chat is required without distractions.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Best Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite headset for my consoles. Grate mobility, easy use, greatly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Best Headset
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headset I have ever owned about to go but another pair for my gf.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for purchase no issues with them at all, easy to switch between pc and xbox
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 5 out of 5 stars
Best Head Phones Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful headset I use it for my PlayStation and my pc I can’t hear the outside world
I would recommend this to a friendRated 5 out of 5 stars
He loved it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband love it he was so surprised and it was great.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Horrible horrible experience
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are one of the worst examples of overpriced brand name items I have ever bought. The quality of the materials are good, but thats about it Right out of the bat I had issues with this headset and I thought it was just me unable to properly use them Well no, not even 6 months in and these headphones, which I have properly safeguarded, have stopped working properly, if they ever worked properly at all. Save your money, buy something that is actually good quality.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Love that it’s wireless!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would always be disconnecting my mic whenever I would play and this mic has me not worrying about that!
I would recommend this to a friendRated 5 out of 5 stars
Great headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headset. I very much love the wireless setup and the functionality
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Xmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my fiancé as a gift, he loves them!!
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 5 out of 5 stars
Can hear everything.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 29 year old son after giving him a PS4 he said it works fast fantastically.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new location is very good and lots of variety and good customer service thank you very much Ok
I would recommend this to a friendRated 3 out of 5 stars
Astro A50
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son. He said his friends where getting alot of echoes and interference on there side. Other then that they worked ok. Not worth the money. Returned them for the A40's.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
The most comfortable my son has found
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Birthday gift, my son loves. He is very particular and he loves them
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 5 out of 5 stars
Astro Gaming
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headset. I work from home so this headset is great for online working
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 5 out of 5 stars
Great item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item!!! Works great and good price as well. Extremely satisfied . Would highly recommend
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
I wish it was good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I constantly have issues with this headset. Whether its spending 20 minutes unplugging and plugging it again trying to get it to connect or having to struggle between gamesound and party chat. The quality is great but the overall use for xbox isnt. Very disappointing for a $300 product
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize for the unpleasant experience you had with the A50 Headset and this is surely not what we intend to deliver. We'd recommend you to get in touch with the Logitech Support team as they'll assist you in finding a more suitable resolution at the earliest.