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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5638 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 5,638 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    I wish it was good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I constantly have issues with this headset. Whether its spending 20 minutes unplugging and plugging it again trying to get it to connect or having to struggle between gamesound and party chat. The quality is great but the overall use for xbox isnt. Very disappointing for a $300 product

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely apologize for the unpleasant experience you had with the A50 Headset and this is surely not what we intend to deliver. We'd recommend you to get in touch with the Logitech Support team as they'll assist you in finding a more suitable resolution at the earliest.

  • Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a gift for my husband and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it now!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headset I have ever owned. I love the software interface vs the older a50

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cut out a lot and had audio distortions quit frequently, feels cheap but audio when working was very good. Mic is really really bad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too Expensive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay not worth the hefty price tag. The microphone is not good and doesn't stay up the way it is supposed to. It also requires a computer with their app to update software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice najannanambauwnjanwiwniwiajiwmwnnakkqkw

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warzone stepfoots

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warzone improvement Excellent product, amazing. Excellent product, amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astros all day!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never need another pair again these things are next level awesome. !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones if you are looking for quality headphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Astro a50

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headset has no sound I turn it on and I can’t hear or talk to anyone. I’ve only had them for 7 months that’s crazy for the amount of money they are. I could use some help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work very well. It's nice being able to switch between Playstation and PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, nothing else to say. If you’ve got the $ for them, they’re nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Astro's

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for my son and definitely I had to buy for me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Terrible software and poor firmware updates

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The physical headset is good, and is very comfortable. The problem with Astro is their software. Their own firmware updates fail, and cause the headset to be outdated while updating the base station. Astro support is slow to respond, and offer poor troubleshooting advice. This headset worked well since I purchased it in July 2021, but now, its unusablr because of their software failures.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the charging doc and how well all the features work a little hard to set up but got it covered

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Astros are a bad gaming headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headset I have ever bought for the price. The headset stopped charging after a week of owning it. I just recently tried switch from turtle beach headsets to Astro and it was one of the worst choices I have made. I had the turtle beaches for about 4 years and I never had any issues but with the astros I have had nothing but problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Great headset but if you have a ps4 slim you’ll need an optical output adapter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves it. He said you really can hear a pin drop. Whatever that means lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s expensive but if your willing to spend the money on it it’s definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice.. i will recomendad the y work good¡¡¡¡ i love them

    I would recommend this to a friend