Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- SKU:
- 6349969
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this headset! Works great for my gaming! Paired with the new mic
I would recommend this to a friendAstors a50
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Astro a50 headset is the best headset out their to use for gaming works great easy setup
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for gaming, it has surround sound and is the best headset for Xbox u can get!
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance. A bit of money but i think the value is there
I would recommend this to a friend- Pros mentioned:Sound quality
Great headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hardware, great sound with dolby, limited user manual, touchy charging dock
I would recommend this to a friend Grandson Love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was gift to the grandson and he loved them. That was the first thing he wanted to setup to use.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset have had a pair for almost 6 years now.
I would recommend this to a friendNo go
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not nearly as good as their wired counterpart. Poor clarity, sounds boxy, and has a plethora of connectivity issues.
No, I would not recommend this to a friendTrash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I personally would never recommend these. I paid a crazy amount for headphones and then you still have to buy an adapter.. crazy…
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the Astro Gen 4 Wireless Gaming Headset. We apolgize for any frustration regarding the need for an adapter. We appreciate your honest feedback and will use it to improve our product design and user experience in the future.
Good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works great enjoy using it will recommend.
I would recommend this to a friendNot a good buy from Best Buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve bought two of these and I’ve just had enough. It’s everywhere from the hdmi adapter failing so you will have to buy a new one or the the head set will cut in and out or cut out completely. I want to like them but I don’t recommend these
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Overpriced for the quality sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way overpriced another headset that just constantly cuts in and out when you’re walking into another room, not far from the console did not impress me
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your feedback on the Astro A50 Gen 4 headset. We appreciate your honest opinion about the price and sound quality, particularly the constant cut-outs you experience when moving even a short distance from the console. We apologize for the inconvenience and frustration this has caused you.
- Pros mentioned:Sound quality
$300 worth of disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Design and features are nice, bought the dolby atmos sound off the store and the sound quality did not improve. The sound is perhaps the worst ive heard from a $300 headset despite other reviewers saying it was good. After a few hours I plan to return them and get the Sennheiser EPOS 670s since they have the best sound quality and did not know they made gaming headsets till it was too late.
No, I would not recommend this to a friend Awesome birthday gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my grandson’s 21st birthday and he loves them!!
I would recommend this to a friendgood headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good gift with extra stuff in the purchase..............................
I would recommend this to a friendGreat customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The minute I put where I was and what car they were real respectful and helped right away!
I would recommend this to a friendWIRELESS GAMING HEADSET
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOULD PURCHASE AGAIN. OVERALL GREAT PURCHASE!!!!!!!!
I would recommend this to a friendvery clear heasphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work very well, but to use them on a PS5, you need the HDMI adaptor
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for kids to play games while letting others enjoy a different activity
I would recommend this to a friendH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There great haven’t had a problem with the headphones
I would recommend this to a friend