Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- SKU:
- 6349969
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Head phones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love gaming so I use these head phones all the time
I would recommend this to a friendNot worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When this headset works, it's great. However, my main problem was that any time I needed to use them for the first time after being off or charging, I'd have to unplug and plug in the power to the rear of the charging station to get them to work. Sometimes, it would take 5+ minutes for them to register after unplugging them. They look cool and all but I have decided to go with the Steel Series 9X which are turning out to be AWESOME!
No, I would not recommend this to a friendRUN AWAY FROM GEN 4’s and GEEK SQUAD PROTECTION
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product!! I’ve been rocking with these headsets since 2012. Generation 1-2 have been great, however; gen 3 only lasted for a year at best before losing sound quality and battery life, but as long as you have geek squad protection then it wasn’t an issue. Unfortunately, this has led me to return and repurchase these headsets at least 15-20 times since 2012. Fast forward to today, I’ve had 2 pair with 2020 in the last 4 months. The Gen 4 set I just purchased about 3 weeks ago drops sound quality so much that my friends complain every few mins. Sound cuts out all the time. Now as of yesterday, the headset will not power off, even when I unplugged the base station. I’ve tried a hard reset, now they won’t power on. It’s a waste of money, please do not buy. On top of my last pair not working 2 months ago bestbuy charged me over $130 to put protection on this headset. Not to mention that my gen 3 headset was only 2-3months old. If you want astros stick with A40s or just buy gen 1-2. Honestly I’d stick with PlayStation golds, or Turtle beach headsets, because you can purchase at least 2 pairs for the price of Astros, then you would have a back up pair.
No, I would not recommend this to a friendSound was fine, mic quality was trash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In a nutshell, I returned these and bought the Artic Nova Pro Wireless headset. The mic was absolute garbage. Sounds like a 1980's telephone.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the disappointing experience you had with the Astro A50 Gen 4 headset. We understand how frustrating it can be to encounter microphone issues and other performance problems. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Great silencer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend loved them and keeps all noise within his ears
I would recommend this to a friendGreat gaming headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless gaming headset I have owned. No issues so far.
I would recommend this to a friendBad purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They will break with in 1 year of buying and the supprt from logitech is crap. Do notbuy
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the Astro Gaming A50 Gen 4 Wireless Gaming Headset. We’re sorry to hear about the durability concerns and your experience with support, and we sincerely apologize for the inconvenience caused.
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendFaulty Head support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a 300 dollar headset, it’s poorly made. The head support falls apart every time I try to put the headset on.
I would recommend this to a friendThere perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Astros are the way to go I recommend them to anyone
I would recommend this to a friendOver priced
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and the controller. Headphones are always acting up. Took the controller back. Last time I spend this much money.
No, I would not recommend this to a friendVery good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!!! It was a very good headset I really love it
I would recommend this to a friendHorrible headsets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money, cannot raise the volume as you wish, you have to press the side button for either chat or game
No, I would not recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're great I love them they work amazing on my ps3
I would recommend this to a friendGreatest headsets so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of these headsets are out of the world
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was just what I was looking for. It was easy to locate
I would recommend this to a friendGaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my Son little pricey but he loves them!!
I would recommend this to a friendI really liked it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it very much. I highly recommend this......
I would recommend this to a friendAstro headset review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product had a few issues, but I don’t blame Best Buy for it. The Best Buy team always has great customer service!
No, I would not recommend this to a friendIt's not bad.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My game and voice chat button evernsincenit was new items defected. You hit it 1 time and it goes all the way one way or the other
I would recommend this to a friend