4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 5637 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 5,637 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    No Bluetooth option is this 1990?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these, I really did. They are comfortable and seem very high end. I have been using the Turtle beach stealth 700 for years and wanted to treat myself to an upgrade. However when I took them home I found out the deal breaker is no Bluetooth on the A50s. My turtle beach stealth 700 allow me to play pc audio, game audio AND phone audio straight to my headset without switching anything. It was so nice to be on my PC and take a phone call straight to my headset without removing it, watch a few tik toks or Instagram videos between games and have all the audio come through the headset. Unfortunately this is a deal breaker for me, if the A50 had that option it would be a no brainer but I will stick with my stealth 700 until that option is available :(

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Astro a50

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound the base station is a very nice addition and they are very comfortable to wear all day and they won't hurt your ears. Everything about this headset is well built.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through several turtle beach headphones and finally decided to fork out some money and I must say it's so worth it. Really good sound with an equalizer to customize the sound as you please. Easy to connect and always pair's to Xbox as soon as you turn it on. Can increase voice chatter or game sound from right ear so you dont have to miss any gaming moment's.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort and Quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality, battery life excellent, comfort is exceptional!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Astro Gaming - A50 Gen 4. We're delighted to hear that you're enjoying its exceptional build quality, impressive battery life, and superior comfort. Your feedback is valuable to us.

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Investment!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this for a month so far (game every day for about 4 to 5 hrs on PS5) and i have nothing but great thoughts about it. The charging station and the actual headphones are definitely worth tbe 300$. The only "complaint"/"fear" that i have is the cushion on the headband as it is small and it feels cheap, so im sure it will be the first thibg to have wear and tear signs. No issues with battery, sounds amazing, and its just a great investment. P.S: if you buy it for the ps5, make sure to get a hdmi converter (only way to get the most out it and you can find it on bestbuy for 30$.)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Percect!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound quality out of any gaming headset i have tried. Love the freedom of wireless!! Very comfortable!! They are expensive but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for gaming, not comfortable hard to travel

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is one of the best gaming headsets on the market, with multiple EQ settings with a push of a button, surround sound and spatial awareness is excellent. It feels durable, but not as premium as a $300 headset should feel. Also it is very uncomfortable on the ears, luckily you can order leather earpads and other accessories to make it more comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Astro A50s for Xbox/Pc

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming headset with amazing sound quality and battery life! Only downside is the head cushion does not fit in the headset and keeps falling out.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there! Thanks for your detailed review of the Astro A50 Gen 4 for Xbox/PC! We're glad you love the amazing sound quality and battery life. We appreciate you letting us know about the head cushion issue. We know a comfortable fit is important for long gaming sessions. Our team will investigate this feedback to see if there's anything we can improve.

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, comfortable and great sound quality!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the review! We're thrilled you love the Astro A50 Gen 4! It sounds like a perfect choice for you with its long battery life, comfortable design, and impressive sound quality. Enjoy countless hours of gaming sessions!

  • Pros mentioned:
    Battery life, Connectivity

    Rated 4 out of 5 stars

    Sound great with long range

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from the gen 3 to the Gen 4 is not much of a difference, the base station seems easier to charge , and the battery life is amazing! The range is excellent, my only problem with these are everytime I turn on the Xbox, I have to unplug the base station from the Xbox for 2 seconds and plug them in to get them to work. It maybe a firmware issue but besides that they are worth the $

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset itself: the head padding on the top of the headset pops out/ falls off with the slightest movement. I had to tie mine in. (See photo) Usage pertaining to Xbox X: Initially had issues connecting to my co sole. The Astro app on Xbox isn’t consistent with reliability. This is important because you have to adjust the setting to get a good chat mixer. The headset fails to suppress noises in the environment around me. It’d be beneficial to have a mute instead of raise to mute. Maybe an adapter for the controller to adjust chat mixer/ mute instead of removing a hand from the controller

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, We're very sorry to hear about the headband issue and connection troubles with your Astro A50 Gen 4 headset on Xbox. The headband popping out and the Astro app inconsistency definitely don't meet our quality standards. We appreciate you letting us know about the noise suppression and mute button feedback as well. Your experience will help us improve future products. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used many headphones in the pay for gaming and this tops all of them. I did a lot of research before investing money to purchase this product and I must say that I am extremely happy. The product quality is top notch. After an 8 hours gaming session, my head does not hurt, my ears do not sweat and the headphone did not get loose. The sound quality is so good, crisp and clear, just the way gaming headsets should be. I have yet to test out the movie / music settings, but I’m sure it’ll perform just as good. All in all, if you want top notch headphones that will provide you performance, luxury and comfort, then these are the perfect pair. You pay for what you get!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I didn’t want to drop 300$ on a headset but now I don’t regret it. Great headset made very well. It sounds amazing and it’s comfortable. Battery last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOT FOR PLAYSTATION

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here, works as should and works for Xbox and PC, just make sure NOT FOR PLAYSTATION

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Astro A50 Gen 4 headset. It's important to clarify that the Astro Gen 4 is specially designed for Xbox and PC, and not PlayStation. We're glad to hear that it's working for you on those platform. Thanks for your review.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Expensive but worth it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great wireless headset, sounds good and is comfortable. Price tag is a bit high but I think it’s been worth it. I’ve used it on my Xbox One X and Series X. The only bad thing is when I started using it with my Series X, it doesn’t automatically detect my headset so I always have to unplug and plug it back in.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Astro - nomical !

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these for a little over 2 years now. They are solid . They sound great. I tend to hear sound that my buddies don’t ( foot steps and what not ) when playing any online shooter. They are very comfortable and never bother me during long play sessions. A little pricey but if you have the money then why not treat yourself.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the A50 Gen 4 Wireless Gaming Headset. We're pleased to hear that they've provided you with reliable performance, exceptional sound quality, and comfortable wearability over the past two years. Your satisfaction is our top priority.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head set I’ve had. It’s SUPER comfortable and the sound quality is superb, the charging station in looks amazing on my desk, and adds a place for it to rest and recharge, never had a problem with it dying on me. I’m able to change up settings on its app on the Xbox app to really make the final specs of settings on it. Overall, super happy about it, I’ve had it over a year now, and have had no problems :)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid performance backed by the fine Best Buy team

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of this specific product...but let me mention first the great staff at Best Buy Evansville and Best Buy Owensboro stores!...Thanks! The comfort of the A50’s is in a league with products 3x’s the price. You like wearing pillows, than this is the set for you. Never once have they dropped sound on me while gaming or watching programs...not once. Is there a weak spot? Yes. The charging system works flawlessly IF the headset is properly seated onto the magnetic charge points...which can be a bit hit and miss from my experience. That’s the only soft spot in an outstanding product. And yes, I have two!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. It sound like you are in the game. They stay charged for a long time. Perfect for continuous gamers. They are also very comfortable and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are much better than the last set I had. Love the wireless setup and the fit. Batteries last and last. Much more comfortable than my hyperx were and a much better soundstage.

    I would recommend this to a friend