Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- |
- SKU:
- 6349969
Customer reviews
Rating 4.2 out of 5 stars with 5628 reviews
(5,628 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
A50
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price they want its not worth it astro a 40 tr much better
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a inferior experience. We will forward it along to the appropriate team so they can look into it.
Rated 1 out of 5 stars
It was a open box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a open box and it didn’t look like the “excellent” that it said. Everything was thrown in the box
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to hear about your unpleasant experience. Your feedback is very important to us and we will ensure that we share it with the right team.
Rated 1 out of 5 stars
Mic does not work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was a gift, and the mic does not work Bring it back for refund
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your feedback, and we apologize for the experience you had.
Rated 2 out of 5 stars
Not worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They’re nice when they work. Have to reset them at least twice a month.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Trasshhhhh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used to be good. Worst headphones now. Waste of money I swear.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand the frustration this may have caused and apologize for any inconvenience. We value your feedback and will make sure to share it with the relevant team. For immediate assistance, we recommend reaching out to our Logitech Support team and they assist you further.
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Poor quality, limited lifespan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These astros were purchased back with my One X, and have deteriorated to the point of throwing them out. Audio quality is ok. Headband attachment point has failed on both sides. No ability to connect to ps5 without other dock… which is a huge miss.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Great headphones!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Go for the turtle beaches you will be much happier.
No, I would not recommend this to a friendRated 1 out of 5 stars
Battery Failure Early On
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve bought 3 of these headsets now and they all end up dying after 6 months or so, I’m not sure if the battery just goes out or what, I’ve contacted support more times than I can count at this point and I think I’m finally just done with this product
No, I would not recommend this to a friend