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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5630 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 5,630 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great for a competitive game

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headphones like 3 or 4 years ago? Idk. They still work and I never really had any problems with it. It connects fast. The quality is really good and the sound quality is even better. You can hear footsteps around you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Headset!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and crystal clear microphone, it has an amazing voice/game sound switch to control what you want to be louder. Very comfortable to the ear and does not hurt you after hours of use!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    JUST BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST HEADPIECE I HAVE EVER HAD. I absolutely love it. The noise cancelation feature is fantastic, and they are so comfortable. You can hear perfectly the details of the game steps, rain, etc. You feel like you are inside of the game.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Awesome headset with superior sound quality!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headset! I use it on the Xbox Series X. Once you download the firmware update, all you do is plug and play but has awesome customizable settings if you decide the standard setup isn't for you. Highly recommend to any gamer that wants to go wireless. Super convenient not being tied to your controller. Superior sound quality as well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Lots of compatibility issues with newer systems or

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you may or not know, Astro A50 Base Station function as its own sound card, so it can separate audio channels for PC. These audio channels are: Astro a50 (Game), Astro a50(voice) and Astro a50 (line in). Now the last one is mostly for streaming purposes; I use it to connect my phone and add some jams to my gaming session. Superb audio quality and customization. To the point: Astro A50 (Game) not working. Sometimes it does not appear as an option, so all audio (voice chat and game sound) goes to Astro A50 (Voice). It makes it all sound terrible and the manual balance between game and voice wont work. Sometimes Astro A50(Game) disappears and Astro A50 (line in) shows up. Causes error on my system indicating with a blue screen that a device did not close properly and then the headset stops working (no output, no input). Its been like this for a while now, I have tried a lot of tricks and methods one can find online, but nothing seems to fix this issue. I have been waiting for a firmware update but its not happening. It seems like Astro Gaming was left to die, at least for PC. Or maybe my headset is defective. Im sensing this started happening after the last firmware update, which was around the same time I upgraded my system, maybe its just a coincidence. I have been trying to manually downgrade the headset's firmware, but it seems like Astro took away support DL from their website. Now this is a high-end, very expensive gaming headset which I purchased with the intention of using it for at least 5 years before they start to break down, (I take really good care of my gadgets) Its only going to be a couple years by the end of this month (Jan 2022) and im probably out of warranty but if this is it for the top tier gaming headsets from Logitech, its a big fail as a company and I feel like Ive been ripped off. Headset FW version: 36179.43 Base Station FW version: 36799.43 System: Alienware M15 R6 Intel i7 11th Nvidia RTX 3070 Windows 10

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My favorite headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headset I’ve ever gotten. The sound quality is amazing and it does not hurt your ears even after wearing them for long periods of time, it’s also very comfortable on your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sounding Headset With Nex-Gen Gaming Caveat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset for my PlayStation 4 Pro and eventually for my PlayStation 5. The sound quality is excellent and I have not had any issues with my microphone. Adjusting the audio levels between gaming and party chat is effortless. I wanted to give this 5 stars, but lowered it 1 star for two reasons: - Every so often, I'll hear a painful crackle come from the headphones. 99% of the time they sound great, but every so often, it's like nails on a chalkboard. - The headphones are not compatible with the PlayStation 5, unless you are willing to sacrifice sound quality and usability of the mixer. For full functionality, these headphones will require an optical to HDMI adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones exceeded my expectations! Super comfortable and audio is amazing. The only issue I had was getting my headset to connect to the PC since the Astro gaming app was not working but YouTube had some helpful videos and managed to get it going.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound and the design. The microphone is really flexible to its easy to adjust. I just wish the settings were a bit easier to use. Also, I'm having a hard time adjusting background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset if you don’t mind changing settings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my a50s a week ago to use primarily on my Xbox One X. At first my mic wasn’t picking up my voice and it was getting annoying, finally I decided to update them and then using the Astro command center I messed around with my settings and got my mic to pick up my voice just fine! So far I’m loving them. I changed very few settings overall, in the Astro software all I did was slide the mic slider all the way up and pick which noise gate worked best for me. On my Xbox I probably did the most work, I went into my audio settings and changed the steps it takes to register audio from my mic from 3 to 1, I then switched from tv audio to Dolby Digital and activated 3d surround sound. It took less than half an hour to do all these things.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had wired headsets, but decided to buy wireless ones this time. This headset doesn’t disappoint with the right settings. It took a lot to get used to the settings and mixamp on my Mac, but once I did it has been great. The only thing I wish is that there was an app and that you can test the settings while you have the headset on and connected to PC.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Astro headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very high quality sounds and high quality feel when using it, also works for pc, ps5, switch and xbox only reason it doesnt get the 5 star is because when recording gameplay using an elgato for the ps5 u have to buy an astro adapter to record if you want to hear gameplay audio

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your detailed review of the Astro A50 Gen 4 headset. It's fantastic to hear about the headset's strengths in audio quality, comfort, and compatibility across multiple platforms. Your insights are valuable for us as we continuously strive to improve our offerings.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Apple of gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow…they’re so comfortable you don’t even feel them. They also don’t make your ears sweat which is a huge plus. My favorite features unique to this gaming headset? Muting and unmuting by just putting your mic up or down, and automatically powering off when you take them off, and back one when you put them on

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Best Gaming Headphones On The Market

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Comfortable, Dynamic Sound, and the fact there wireless makes it easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first wiress headphones. I've had many other headphones that were wired but I wanted to go high end and wireless this time around. These are awesome very crisp sound and so much better than the ones I had before. There is alot of customization when it comes to adjusting the equalizers and volume by connecting it to the computer. The reason I give 4 stars is they were causing issues with party chat at least on the xbox but it has it cleared up but it does do it once in a while. As well if you want true noise Cancelation they sell the ear cups separately which for headsets that are 300 I feel like should already have but even with the default ear cups they are still good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far better than I have been expecting. I heard the PS5 doesn't like it, but I'm not lucky enough to try that out. In terms of the PS4, it is spectacular. Being able to customize the equalizer for different types of games or even game modes is awesome. SUPER comfortable and very sturdy. I'm not worried about it wearing down any time soon or breaking.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Follow me on Twitch @luddybove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones. Advertise as ps5 compatible which it is but you can’t use them to their potential without the adapter that’s not included and an additional $40 :/ so yeah thanks a lot Astro for being money hungry. Anywho the headphones are phenomenal and very loud like veryyyyyy loud which i prefer if you don’t then i wouldn’t recommend. I wish it came with an audio 3.5 mm for when i use my headphones with my elgato but i just decided to use something different for my streaming and use these when I’m not streaming. They don’t charge if you have them plugged into the ps5 when it’s in rest mode and if you don’t have your pc set as to where the usb are powered when it’s in sleep mode. I don’t like that either and you can’t charge them in the outlets with a power cord lol. But i charged them one time two weeks ago and it still ain’t dead so i guess there goes your review for battery life lol. BYEEEAAAAAAEEEEEE Follow me on Twitch @luddybove :)))))

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Out of This World

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried multiple gaming headphones, but these have far exceeded my hopes and expectations especially considering the cost. You definitely get what you pay for, and these are well worth the price. They are extremely comfortable, and the deep rich sound clarity brings you right into the game. Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Astro 50

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the head set alot you can hear very well when playing different games, easy set up, charges good, battery last pretty long depend on how much you use it , and connect right away as soon as Xbox turns on

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great Mic! Purchased for my 10 year old

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my 10 year old son. I pulled up a YouTube video so he could learn how to work them and all the features. He love them! They are worth the money. They are clear. He can walk all through the the house and still talk to his friends online. He can talk through his mic to search for stuff on YouTube. He love this mic.

    I would recommend this to a friend