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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5630 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 5,630 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and conversation quality is good, battery life is stellar, and recharge stand is great. Wish it would automatically switch audio sources in PS5 just by turning off and on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great head set

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome head set. Light weight and great sounds. Comfortable wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound possibly defective

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is amazing! The only downfall is when I had a battery issue. Eventually even after being fully charged the headset would turn off and say it was entirely dead. I would reset the headset, update the software, and continued to have the issue. Other than that the headset itself was great. Maybe I got a defective headset.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Thanks for the feedback about the Astro A50 Gen 4 headset! We appreciate you mentioning the amazing sound quality, and we're sorry to hear about the battery issue you experienced. It sounds like you went through the troubleshooting steps, but the problem persisted. To ensure a great experience for all users, we take battery issues seriously. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    Love them!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned these for about 4 to 5 months now and I can honestly say they are the best headphones I have owened yet. Very very comfortable. No connection issues (playing on pc and ps5). Highly recommend anyone who is upgrading.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion this is one of the most quality headset to get. It is pricey but it worth it. Sound quality is good, microphones is good. It clear and I don’t think its the best but its quite up there. I didnt rate 5 star because to use with PS5 or PS4 you need an Adapter.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you consider the Astro Gaming A50 Gen 4 to be a high-quality headset! Your positive feedback about the sound quality, microphone, and overall performance is much appreciated. We'll take your note about compatibility with PS5 and PS4 into consideration for future improvements. Thank you for sharing your experience.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Its gretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product soft headset great sond quality only complain is i wish this had Bluetooth

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We're glad you're enjoying the A50 Gen 4's sound quality and comfort.

  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    There are better options

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but you can get better headphones for the price. Also after a year some of the screws have fallen out and gotten lost so it’s basically falling apart unless I buy new screws. The battery is good it last for long sessions.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Astro A50 Gen 4. We appreciate you acknowledging the good sound quality and long battery life. We apologize to hear about the screws falling out and understand this can be frustrating. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, super comfortable. But the only issue is, the top head cushion kept falling out of place. We ended up returning it. But overall amazing headset, if you have money laying around!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really worth the exorbitant price, there's definitely similar products with just as good sound. Unless you're a real audiophile looking to tweak everything, best look elsewhere. My headset had a 'screw' pop out and the cuff is hanging by the wire...I cannot fathom how this happens on a $300 headset. Even worse, it's no longer returnable to BB and Astro makes it difficult to submit a ticket to return or exchange...Do yourself a favor and buy a mid-range headset, it's not worth the headache when it inevitably fails.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Astro A50

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable and they overall look great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headset When it Connects to the Series X

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing! However, it doesn’t shake hands with the Xbox Series One X or the Series X perfectly. I’m always having to unplug it, wait 10 seconds, then plugging it back in for it to be recognized my Xbox Series X. I had the same experience when I was using it on the One X. FYI: Sometimes it requires a hard reset, which you perform by simultaneously holding down the game volume setting on the right ear cup and the Dolby button for 10 seconds. Once you let off of both buttons, it will reset. But when it works, it works nicely!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    BestWifeEver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best quality headphones out there right now. They are not only stylish, user friendly, and highly functional, but they are also extremely affordable. My husbands previous model of this headset unfortunately broke just before Christmas. Boy was he surprised when he got to open up a brand new pair and of the newest version!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    must buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best wireless headsey bar none. The microphone works extremely well. I have nlt been disappointed and would highly recommend these to anyone. I have not ran into any cinnectio. Error. I use these maiinly work from home for meetings and such they are amazing. Works so great with games and music.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good quality+good sound = great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable for long gaming sessions and great sounds quality , could use some more battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beat Out H9's

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought they were overrated at first but then I tried them against the H9 Sony's and wow, these are pretty great! Not to say the Sony's were bad but these are more comfortable and sound better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Great Headset, but with a HUGE Flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an Astro user for 5+ years and upon the purchase of this headset, I was in love. I ordered the mod kit off of Astro’s website (still don’t understand why the stock headsets don’t come with this, with their high price point). After I had them up and running, I soon found out that every single time you boot up your Xbox you need to unplug and plug back in the base so the Xbox can recognize them. It’s such a massive inconvenience and still no word or update from Astro on the matter. They’ve even pulled their customer support from Twitter to communicate the issue...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Husband LOVES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my husband and he’s completely obsessed with them. Hes able to walk far from the console and still be in the game chat, the quality of sound is amazing, and you can hear yourself speaking in the headphones which he loves.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great high end headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality. Ever since switching to series x some times I get a digital noise effect that will hopefully be getting a update fix. Long batter life and sound great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the A10s which lasted me 2-3 years and the only problem was the wire and the padding around the ear started to wear and it hurt my ears if I wore them for more than a couple of hours but with the a50s they are wireless, lightweight, you can change the earmuffs easily, and I can switch from platform to platform quick and easy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Astro headset and it hasn’t disappointed. I upgraded from my Turtle Beach Stealth 700 and I couldn’t be happier. The charge base is sleek and looks very nice on my tv stand. I love that there are no wires hanging off of my Xbox to charge it. The battery lasts very long and the sound quality is excellent. Worth the $$ spent for sure.

    I would recommend this to a friend