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Customer reviews

Rating 4.2 out of 5 stars with 5637 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 5,637 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great PC Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best in the market. Quality Mic Comfort and very durable. High price point but you will see where your money goes and your friends will hear where it went.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Great audio quality, OK mic, terrible experience

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review comes from a current employee at Best Buy. Let's start with the good. This headset sounds great. Great audio quality all around. Used it for listening to music and general gaming and it's awesome. For games, you get some pretty nice directional sound thanks to Dolby. This headset is also pretty comfortable. The fabric feels pretty nice, and the ear cups sit comfortably for long sessions. The microphone is adequate. It's nothing to write home about, but still better than the mics you find in $50 headsets. Now for the bad, and this ruined my overall experience. The constant connection issues I've had while using this on PC (which it does have a PC mode with a functioning Astro Command Center) have been very frustrating. The amount of times I would turn on my PC and put my headset on only for them to simply not work. I would need to sift through my settings and disable and re-enable them in order to work properly. This happens at least once every 2 weeks. Now recently, I've also had issues with them charging. They no longer charge via any method (base station or usb). I have found at least 7 different troubleshooting methods, and none have solved my problems. Even the hard reset method did not work. For a headset I've had for only a year, this already does not bode well for durability. Considering these issues are widespread acrossed the community of owners, I cannot recommend this product for any sale they put it on, unless it goes below $150, which won't happen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Absolutly love!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is definatly worth the money! I only use astros for gaming and this headset is top of the top! Battery life is great sound quality is incredible and so easy to use with the eq settings! I recommend to any gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Wireless sets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and not advertised that you could also hook it to the tv optical to provide wireless listening from your tv. Downside is the base has to be rebooted constantly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound town

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones in the game, literally!! Fast charging, sound is absolutely incredible, they fit snug on your ears, don’t fall off and they are firm, long lasting and excellent quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WOULD NOT RECOMMEND

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly disappointed in this headset. I went out and bought this headset because it looked to be “higher quality”. I had an XBOX series headset that I loved but the mic broke off so I replaced it with this headset. From the moment I opened the box I was disappointed. The peace in the top broke off when I tried to put it on my head the third time. There is a constant noise in the headset at all times. When I talk to people on PC with my headset they say I cut in and out all the time. I would not recommend this headset to anyone and when people have asked me I tell them to go elsewhere. I have had this headset for over a year and every time I use them there is some problem or another.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the issues you've encountered with the Astro Gaming A50 Gen 4 headset. Your feedback is valuable to us. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones would recommend!! Has lasted me two years

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re glad to hear the A50 Gen 4 headset has delivered lasting performance and comfort for two years, and we truly appreciate your recommendation. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for gaming! The clarity is excellent!! They’re comfortable to wear for many hours while gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    It's good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones feel good, I feel like you have nothing on for me. The sound is great I love the 360 experience. I only use the mic once but it was good. Only one bad thing I had to connected to my laptop and do a download / update for it. But I still love it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Astro A50

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't have the quality of their price, I returned them because they stopped working, after 3 days, they just didn't turn on, they died completely, I returned them and changed them for a turtle beach, I've already had them before, they have better quality and they are cheaper, simply the sound is better and the comfort is better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing and comfortable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset! Buttons lag when you press them a bit only if you don’t update the firmware, update the firmware! Amazing sound mic sounded a little low for some reason and the comfort! Literally the most comfortable headset I’ve even owned and trust me I have probably every top headset out here!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Great at first... not so great now.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the purchase price, I expected this to hold up a lot better. The sound is great and it's very comfortable, but there are some quirks. Every week or so, I have to unplug it from my Xbox and plug it back in, in order for it to pick up my voice. The pad at the top also seems to fall out a lot which detracts from it's comfort. Would much rather have gone with a cheaper product if I knew the quality would degrade so quickly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset ive owned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned the steel series arctis 7 and those were a great pair of headsets that still currently work perfectly fine to this day. But the upgrade on comfort and sound quality when going to the astro a50s is incredible. Would highly recommend them, they are worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good headset, pain to use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, very comfortable. Easy to hook up. Controls are awful. Adjusting in game and chat audio is inconsistent and can be frustrating at times.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 5 out of 5 stars

    Sleek design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable and sleek design. Probably the best headset I have purchased

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your positive experience with the product. We're glad you found the A50 Gen 4 comfortable and stylish. Logitech

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from the A40tr. Having them sync over Bluetooth is Awesome. Im able to hear footsteps that are easy noticeable from where they are coming from in warzone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Astro A50

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the headset is great! However the headset cushion has popped out and needed to be glued twice. Since that is the only issue I have had with it, I can safely say it's a solid choice for a long lasting headset.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for taking the time to share your experience. Your feedback is important to us, and we'll make sure to share it with the right team. Thank you so much!

  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the headset for 2-3yrs and is still working great including sound performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, good battery life and nice sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset, worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Easy set up. Sound settings are easy to change and apply to the headset. Great comfort. The mic has some sound feedback to your voice so you can gauge if you’re speaking really loudly or not. Battery holds charge for a very long time - I don’t even charge it after every use.

    I would recommend this to a friend