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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5630 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 5,630 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound town

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones in the game, literally!! Fast charging, sound is absolutely incredible, they fit snug on your ears, don’t fall off and they are firm, long lasting and excellent quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Almost as nice as the a40 TR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Wonderful sound. Heavier than the a40 TR. Not as customizable as the a40 TR. Cost $50 more than the a40 TR.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Not worth the price, not worth the hype imo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably should have looked at other reviews on this prior to purchase as it seems Astro went a step backwards with the A50s. First off, the purchase was predicated on wanting to have wireless headsets instead of being tethered to the controller. Unlike our A40s, if you pop the top head cushion (without jerryrigging it to hold in place) that top piece will constantly pop out. Also, the microphone is not able to be flipped to be on the right side of your face. Bending the arm to place it near your mouth seems like a mute point as it will not hold your adjustment very well. The Game and Voice Volume control buttons are inverse so you have to know which way the lettering is facing to determine if you are increasing or decreasing the volume (also there are no indicators of +/- for these controls). Charging them requires you to set them perfectly in their bases, kinda annoying, but understandable. All in all, these are kind of a disappointment. With the A40s being able to rotate so you can wear the microphone on either side of your face, customizable ear pieces and head cushion, they are just superior than the A50s in that respect. If they would have just gotten rid of the tether of the A40s, I would have been in heaven.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall. Solid battery life and connection. The main issue is the padding on the headband portion broke off just from daily wear.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Astro A50 Gen 4 Wireless Gaming Headset! We're glad to hear you’re satisfied with the battery life and connectivity. We appreciate you pointing out the headband padding issue—your input will be shared with our team to help improve durability. Logitech

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Absolutly love!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is definatly worth the money! I only use astros for gaming and this headset is top of the top! Battery life is great sound quality is incredible and so easy to use with the eq settings! I recommend to any gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good audio for gaming and chats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and audio, have had it for 2 years and not a single issue. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Astro A50

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't have the quality of their price, I returned them because they stopped working, after 3 days, they just didn't turn on, they died completely, I returned them and changed them for a turtle beach, I've already had them before, they have better quality and they are cheaper, simply the sound is better and the comfort is better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good Quality Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I bought these because so many people that stream online say they're great and very comfortable. To get them to work properly on your PC you need to download the Astro Command Center and make sure that you keep everything up to date. If you don't place them on the charger just right they won't charge, or if you don't keep the program up to date they won't charge. They are comfortable and they do work great once you get them set up properly. As for the PS4 side of things, you need to change some settings in the PS4 before they will work for you, but nothing a quick google search won't help with.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all just wow! This headset is super comfortable and sounds amazing. Pretty easy to set up too, plug the usb cable into you Xbox, plug the optical cable into the Xbox to the headset stand and set it from pc to Xbox. Also I called Astro customer support and this will work with the series X when it comes out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Astro Best gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works great, still been going strong after all the years

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying the Astro Gaming - A50 Gen 4 Wireless Gaming Headset. We truly appreciate you taking the time to share your experience! Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    So comfy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a hardcore xbox gamer, so I wear this thing for 8 hours a day some times and I hardly know it is there, the sound is awesome, and it works so well with my computer I have both my Xbox sound and PC sound into it at the same time. Perfect for any setup.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    excelent sound and range

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most wireless headsets either feel like they are crushing my head or are too loose to stay on while doing simple movements, the ear pieces are large and comfortable, they fit well and I can go through most of my house from the office and not lose reception, and with average usage i only need to charge them every 4-5 days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love the sound quality and comfort

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones better then my very expensive sound system. I am constantly wearing these for watching movies and gaming! The sound makes you feel your in the game and watching movies it makes you feel like your at a IMAX theater! Great battery life too since I'm constantly using it I get a good 15 hours!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Exelllent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, the connection is very fast and the battery lasts a lot in my games perfect material quality

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're loving your Astro A50 Gen 4! Your praise for the sound quality, fast connection, battery life, and build quality is fantastic. Thank you for sharing your positive experience!

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming Headphones. Super comfy and great sound quality and the manual controls on it are really nice. Worth the money!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! The Logitech Astro A50 Gen 4 is a game-changer! Incredibly comfortable for long gaming sessions, with immersive sound that puts you right in the action. The added bonus of manual controls makes adjustments a breeze. A top-tier choice for serious gamers.

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset with good settings,sounds, and mic Battery life is really good

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Astro A50 is a popular choice for gamers, and it's great to hear that you're enjoying them! Their good sound quality, comfortable design, and long battery life make them a great option for many gamers.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are just insane!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two pairs. One for my wife for our xbox x. One for my pc. These are awesome. Sound quality. Mic quality is really great. All the astro features that it has are perfect. Only real complaint i have. Two really but one isnt bad. The pre set EQ settings all stink. To get the most outta these you need to adjust them for sure. And after about a year or so when the volume on the headsets up all the way you can hear static. But again. It can be turned down a little. It goes away and they are still way way loud

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for taking the time to share your feedback on the Astro Gaming A50 Gen 4 Wireless Gaming Headset. We appreciate your positive comments regarding the sound quality, mic quality, and Astro features.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Great audio quality, OK mic, terrible experience

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review comes from a current employee at Best Buy. Let's start with the good. This headset sounds great. Great audio quality all around. Used it for listening to music and general gaming and it's awesome. For games, you get some pretty nice directional sound thanks to Dolby. This headset is also pretty comfortable. The fabric feels pretty nice, and the ear cups sit comfortably for long sessions. The microphone is adequate. It's nothing to write home about, but still better than the mics you find in $50 headsets. Now for the bad, and this ruined my overall experience. The constant connection issues I've had while using this on PC (which it does have a PC mode with a functioning Astro Command Center) have been very frustrating. The amount of times I would turn on my PC and put my headset on only for them to simply not work. I would need to sift through my settings and disable and re-enable them in order to work properly. This happens at least once every 2 weeks. Now recently, I've also had issues with them charging. They no longer charge via any method (base station or usb). I have found at least 7 different troubleshooting methods, and none have solved my problems. Even the hard reset method did not work. For a headset I've had for only a year, this already does not bode well for durability. Considering these issues are widespread acrossed the community of owners, I cannot recommend this product for any sale they put it on, unless it goes below $150, which won't happen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    It's good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones feel good, I feel like you have nothing on for me. The sound is great I love the 360 experience. I only use the mic once but it was good. Only one bad thing I had to connected to my laptop and do a download / update for it. But I still love it.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Wireless sets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and not advertised that you could also hook it to the tv optical to provide wireless listening from your tv. Downside is the base has to be rebooted constantly.

    I would recommend this to a friend