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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5630 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 5,630 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pricey but Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of fuctionality and sound it's pretty good overall. A bit pricey for what u get, Better valued products exist. I had a Rig 800XL that I loved and had better - easier chat/game mix controls. There is a whole different pc of hardware to fine tune it as well as an app but it's a bit pricey and the app is inconvenient if u aren't playing on PC. Long way to say cool but better options exists if ur not a streamer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Now a Astro loyalist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my a50’s, from the gaming, to the movie, and tv show experience. It has many sound settings, and you can customize through the command center app for even more variation. Using this with my Xbox my mic quality as well as the sound quality is amazing when gaming; but with the different sound modes, movies, tv shows, and even music are all very enjoyable. Highly recommend!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there! Thanks for the enthusiastic review of the Astro A50 Gen 4! We love hearing you're now an Astro loyalist and that you're enjoying the headset for all your gaming, movie, and music needs. It's great to hear the sound quality and customization options are exceeding your expectations!

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Not cheap but great quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and great comfort for headphones price is expensive but you get what you pay for

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones but nothing is perfect. The headband constantly pops out but other than that annoying thing the headphones are top 3 for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    A50

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality while gaming and easy controls for managing in game chat and game volume. Also very easy to charge with the charging station and great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good upgrade from my A40s TR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Recommend buying on sale. Sometimes the headphones don't work and that's because you need to install an update.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Astro A50 Gen 4 Wireless Gaming Headset. We're glad you're enjoying the sound quality. Regarding the software updates, we recommend keeping your headset and software up-to-date to ensure optimal performance.

  • Pros mentioned:
    Comfort, Connectivity

    Rated 1 out of 5 stars

    Im surprised with how bad these are..

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets start out the the good for starters, its lightweight with minimal clamping force so its fairly comfortable to wear, and having a base deck to charge the headset is a cool concept, the fact that i can switch between xbox mode and pc mode is pretty cool, and the wireless connection has a pretty strong connection going to the other end of my apartment while other headset couldn't even go to the next room. And sadly thats about it for the good about the headset... I guess lets go to the bad. The connection, now i know i just complemented it but its also pretty bad, it makes a tiking noise and the volume of the tiking noise varrys on the content your on, game/yt/Spotify, and it tiks the loudest on yt, and these tiks aren't just annoying rhe actually do hurt sometimes and the only way to fix it is by unplugging the base and plugging it back in. The audio is pretty bad for $300, the $100 Microsoft headphones are almost as good as it, the mids are fine, the highs bled into the mids alot and the lows aren't there, there is poor base its just mid, even changing the eq on its software it still didn't help, the only thing that made the audio good, was the dolby atmos app. Enough with the audio, the mic, oh god the mic, you think for a $300 headset the mic would blow the roof off compared to a $60 headset right, wrong dead wrong, the quality it literally the same, only thing that the a 50s mic brings to the table is the ability to hear every little tiny movement you do, almost as bad as the artics 9x. Oh yeah you know how i said it pretty light weight and low clamping force and fairly comfortable well its also a dubble whammy, the low clamping force means that just one head shake the headset is gone, and if you where glasses even thin frames like mine it whill make a weird squeaky noise, the top headband pops out really easy and the top head bands pad squished to none after a month. Why doesn't this headset have Bluetooth!! Its $300, even the cheapest headsets have Bluetooth. Oh the base deck, terrible, ehy include a base deck that has no function besuded to charge, see what battery percentage, see what mode your on (xbox/pc) and to see what preset your on, why does the a40s have all that plus volume control but not the a 50s... That makes not sense. Also, why doesn't this have a 3.5m jack, if you run out of battery you have to wait an hour to even be at 50%. Speaking of battery i should mention the fact that the actual charging for this heaset is so finicky, you have to fiddle around to make sure its on correctly and wait for the lights to pop up but sometimes even when all that seems good it still wont charge... Overall this headset is really bad, you'll honestly be better off with the Microsoft headsets and the turtle beach volume control, i cant even recommend this, heck i can't even recommend a single astro if there top of the line most expensive one is absolute mid.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very nice product, sounds good, my boyfriend really enjoyed it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top notch build quality and sound quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the original gen 1 Astro A50 for about 5 years. The only reason i bought the new version is because my son wanted one so i figured i would hand down my old and buy the new gen. The new gen has a bit better sound quality and the old version is still functioning as the day i purchased. Best quality headset around. Ive had Razr and Turtle Beach headsets and they dont truly compare to this gold standard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works and does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent only caveat is that you do have purchase another device to get its full extent on PS5 luckily I had a similar device around and it was plug and play and worked out with that in hand the headset does what it is suppose to do just in time for Sparking Zero and BO6!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Astro A50 Gen4. We're glad to hear that it's working well for your gaming needs. Thank you for choosing Astro Gaming!

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing build quality, very soft ear pads, clear audio, good price, customizable. I think the average to pro user would really enjoy them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy these

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset sunday, tried it on ONCE and the piece of the headband that holds the sides together just fell out. I did a little research and this is a common defect with this headset and once this happens the headset is basically done. You can put the piece back in but it will not stay in without having to either purchase a 3rd party item, 3D print a clip for it, or rig together a temporary fix. I looked in my local area for a set to exchange with and there wasnt any within driving distance from me. My next option was to contact logitech support (Logitech owns astro now) which is the biggest joke in the world. They told me i had to go through best buy because this is what their policy says to do but when i told them no best buy near me has the product they basically told me it wasnt their problem and i have to wait to use warranty because i shouldnt have bought them if i have a problem with buying things with defects. This defect is not mentioned by the company a single time on any form of media. This is the worst quality control, customer care, and example of ethics i have ever experienced by a company in my 25 years of life and i will never consider or recommend another astro product after this experience

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely apologize for the unfortunate experience you had with the Astro A50 Gen 4 headset. We understand the frustration and inconvenience caused by the hardware failure and the subsequent difficulties with customer support. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    6 Months and they still work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has had these headphones for 6 months and they haven't broken yet. Normally I purchase the replacement plan because the microphones tend to go out on gamer headsets, but not this one. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steep price but great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these for just a while to try them out and are they amazing. YES! But for $299 it is a little on the steep side. I ended up returning and going with the Turtle Beach 600. $99. Get what I need in COD.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality and comfort I’ve experienced with gaming headsets, plus you can actually hear yourself in the headset so you’re not screaming without realizing it. Blows turtle beach out of the water.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    One of best performing gaming headsets.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straightforward set up, amazing quality, and exceptional battery life.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey, Thank you for the fantastic review of the Astro A50 Gen 4 Wireless Headset! We appreciate you highlighting its strengths - the straightforward setup, exceptional audio quality, and impressive battery life. These features are all crucial for gamers who want an immersive and uninterrupted experience. Your feedback helps us understand what matters most to our customers. Thanks again for sharing your thoughts!

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting to get a pair of these babies for a good while now and I’m glad I finally got my hands on them. They are super comfy and the sound is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love this Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear, volume is great and people I am talking to say they can hear me very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid Headset with a great sound but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid headset and once you get the EQ dialed in they sound amazing, but there are still several connectivity issues that need to be resolved via firmware update before I can give 5 stars. When starting up my console I have to unplug and reinsert the USB cord o make sure I get a stable connection. It’s still worth keeping the headset though, I hope they release Ana update soon…

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Astro A50 since about 2015. I love them for the separated game and voice audio and surround sound. This is also the only headset I’ve ever had that didn’t break above the ear cup.

    I would recommend this to a friend