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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5637 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 5,637 reviews
  • Rated 4 out of 5 stars

    Nice but wouldn’t buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset but I constantly ran into issues where the battery was dead which normally isn’t a problem because you just plug it in. Well.. with this headset you cannot charge and play at the same time. So you need to make sure you put it on the dock. The dock is sensitive it has to be placed on it just right. There was specifically two nights I woke up to it and it wasn’t charged. Which is very inconvenient when you can’t plug it in via charging cord. Especially when you play games that require communication and or work that requires a headset.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the charging limitations of the Astro A50 Gen 4 headset. The inability to charge while playing is inconvenient. Your feedback will be shared with the product team.

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality. Great battery life. Great sounding mic

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    My Jam

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset! Very comfortable to wear for long sweaty sessions. Keeps a good charge with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Durable headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Astros , due to I have a big head and they are more durable than other gaming headsets brands. The surround sound and game chat experience is amazing. Noise cancelation is amazing. The wireless headset comes with a stand with ability to connect to console and pc . The wireless charging stand shows battery life and surround sound option the headset is on.Make sure to get the headset that matches your console. Only downside was its not Bluetooth connectivity to devices, but fear not that there are devices I discover from videos to help get a minor use of Bluetooth connectivity to use on the device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head set iv used for my pc they are heavy but they audio is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Comfortable and easy use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, no issues so far. Comfortable to wear easy to set up and use. Battery use seems good recharge every 3rd day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these headphone for a year and without a doubt it is the best headphone I’ve used so far. It’s not light weight, for those who game for long hours. There’s settings you can customize, on a computer. It also has your basic settings already on the headphones. Mic on the headphone is superb, doesn’t pickup much on background noises. Will definitely make you sound different when you are making an upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give these Excellent Rating even though I'm returning them. Iv had Gen 3 Astro A50's for years now, love them. These Gen 4 Astros are even better. Great Sound quality, great build quality. The Microphone could be improved for this price point, but its not a terrible mic. My issue is they are SLIGHTLY smaller than the Gen 3, and my big head/ears just don't quite fit. After a few hours my lower ear lobes start to get sore... so unfortunately its not going to work out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Astro 50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset and the audio quality is insane and the battery last long

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise canceling.I can hear players foot steps and pinpoint there location.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Great headset but...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset sound quality and battery life are amazing but the firmware was a huge pain in the butt to get updated. I was ready to return the things until I hard reset them for the 3rd time and the firmware finally took. Other than that lain they are the best headphones I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best wireless gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for a month in half now and I gotta say I really love them really comfortable and works very well with the Xbox I could hear footsteps really clear and it helps

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    you can never go wrong with astros!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING! the perfect headset for console or pc i been using astro headsets for years never had a single problem

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is amazing battery life very easy setup basically plug and play sound quality is great to happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Astro became a disappointment.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astro/logitech has fallen hard, their products have gone downhill a lot. The gen 1 and 2 were solid 5stars but gen3 and 4 all have the same problems of firmware not updating and having to factory reset to use, one gen4 came out of the box with bad popping noises before shutting itself off until you unplug then plug it back in. Previous gen3 had to be rma after a month in and they sent a referbished one that ened up doing the same thing. These after gen2 seem to have a use life of one year two if youre lucky before it begins to pop and killitself. Its a great product, 10 years ago. I don't recomend getting these anymore, youre betteroff getting a steel series.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Love this headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing never loses a charge as long as your ps4 is in rest mode. It is very comfortable. Charging stand is kind bad you have to double check and make sure its docked correctly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for gaming

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband. He loves them. Sound is great, only thing we found is the top piece that sits on top of his head kept coming apart, so we had to improvise. Maybe they have fixed this issue, but im not sure.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 3 out of 5 stars

    Party chat inconvenient issues.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range on this headset battery life is very good but the only issue I have is the headset does not remain assigned to the console (xbox series x) and I have to unplug the base every single time i join a party and that gets it to work

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Hearing 10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are much very comfortable and soft. Hearing is 10/10 for me! By far the best headsets. I can hear footsteps more clearer. I totally recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    minor complaint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset comfort is excellent. When you put the headset down, it shuts off and saves power, although when you put it back on, the auto default volume level goes back to normal, which is annoying—only complaint.

    I would recommend this to a friend