Customer Ratings & Reviews
- Model:
- 939-001673
- |
- SKU:
- 6349969
Customer reviews
Rating 4.2 out of 5 stars with 5626 reviews
(5,626 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Top headset
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues with multiple different brands, the Astro A-50 are by far the best i ever had.
I would recommend this to a friendBrand response from Logitech
Posted .That's absolutely fantastic to hear! We're thrilled that your Astro Gaming A50 Gen 4 Wireless Gaming Headset has exceeded your expectations and that you consider them "by far the best you've ever had,".
Your feedback truly highlights what sets the A50 Gen 4 apart. We designed this headset to be a top-tier choice for serious gamers who demand the best in audio fidelity, comfort, and wireless performance. It's clear you're experiencing its core strengths!
We're so glad that the A50 Gen 4 has provided you with a truly superior gaming audio experience. Your strong endorsement means a lot to us!
Thank you for sharing your positive and impactful feedback!
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Got them for my boyfreind and he loves them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He says they sound so good and are comfy ,, they look cute too!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
My favorite headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy and great to use for shooter games! Sound is always the best.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Not for ps5 great for everything else
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable sounds good BUT doesn’t work on ps5 no 3D audio requires another purchase. Until they update it it’s not good for new consoles
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 1 out of 5 stars
Jimminy Crickets I hate this headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crapped out after three months on me. I'm assuming what I got was a manufacturer dud, however the support from both Astro and Best Buy is abysmal at best and has tainted my opinion of both of them. Now let's get to it. When working great and again, I'm going to assume most average pairs do work great for a far longer period of time. Audio is clean and crisp, it's easy to pinpoint enemy locations when you can hear their footsteps or voices even behind you. The headset is also extremely comfortable through even long sessions of use. They also deafen outside noises extremely well and the adjustments that can be made independent to each ear cup is a glorious feature. Mic audio seems pretty standard, teammates can hear me with no muffling and I can yell at people through death coms confidently! My troubles began roughly starting 03/25/2021 with the usual audio problems you would expect. Audio not coming through the headset or the mic no longer picking up my voice. Easy, check windows settings, power cycle headset, check for firmware updates, reinstall drivers. Usual run of the mill fixes, but the problems have persisted. 04/15/2021, Astro Gaming customer service is useless as they just recommend I keep repeating the above troubleshooting. Already past the disgustingly short Best Buy return period. So on 04/22/2021 I decide it may be something else on Windows causing the issues, run an elevated command prompt and "/sfc scannow" to repair damaged windows files, no fix the audio and mic are still cutting and it's becoming more frequent. 04/25/2021, decide to reinstall windows and install a new SSD, hey we may as well make sure it's a fresh and better drive if we're gonna do a full reinstall. Headset is working beautifully. 04/29/2021 friends can hear my game audio in Discord chat even when the mic is turned up in the muted position, switching to normal desktop speakers instead of headset, they can no longer hear game audio. Turn back to headset and they can hear my game audio again. I'm going to attempt a warranty replacement through Astro. If Best Buy allows updates to reviews, I will happy update in due time if a replacement resolves the issues and mine is truly just a manufacturer dud.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Astro A50
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy, make sure to put the base station in usb mode and update before use, Sound quality is phenomenal. I will say that originally it did have issues, but upon following the update instructions, no issues
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Get what you paid for.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey purchase but you get what you paid for! Don’t regret it one bit sounds too good! So comfortable & the audio is extra sharp & clean.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Overall decent headset
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is top notch, only issue I have is sometimes it likes to drop the sound on the ps5, making you jump between “voice only & all audio”. They have a separate HDMI hookup but hear it overheats and stops working
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Best headphones you can get.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to used battery life is amazing. Feels very comfortable when you used them 10 out 10
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset, the one I bought has a painful ringing noise. Other than that, it’s a truly a great headset!
I would recommend this to a friendBrand response from Logitech
Posted .Hey! We appreciate you taking the time to share your feedback with us. Thank you and have an amazing day!
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and complete noise cancelling. My husband absolutely loves them for all his gaming including ranked games.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're so glad to hear your husband enjoys his A50 Gen 4 headset! Thanks for sharing your positive experience with the sound quality and noise cancellation – those are definitely key features for immersive gaming, especially ranked matches. We appreciate your feedback!
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones and super comfortable to wear!!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Perfect headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super confertable and great quality recommend it 100%
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Get these, you won't regret it!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headset, got by a recommendation from a friend. Great quality sound and very comfy on the head for several hours at a time.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Outstanding!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headset! Sounds and feels amazing! Couldn’t be happier! Absolutely recommend this purchase.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Excelent headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very useful for gaming and video conferencing. The ear pads are much better with the fabrick rather than the psudo leather. The psudo leather always gets torn up because of my very course beard. This headset is very comfortable especially for long gaming sessions.
I would recommend this to a friend - Pros mentioned:Comfort, Connectivity
Rated 5 out of 5 stars
Worth every penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy using these headphones. I can have them on for hours and not get tired of using them. The wireless is a plus which I love
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Good.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Good battery. Good sound quality.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this for Xbox until I built my pc! Works amazingly! Great quality and comfort. Works amazing with both console and pc. Very easy to use as well!
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 2 out of 5 stars
Not worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset was very comfortable, the sound was great, and you can tell they use high-quality materials to make it. That being said, the connections issues I was having made it unusable. Sometimes my mic would just stop working and no one would be able to hear me talk. Other times my xbox would stop recognizing it all together, so I wouldn't even get sound through it. I would have to restart my xbox each time to fix the issue. I made sure the firmware was updated but that didn't help either. If I'm going to spend this much money I expect it to work flawlessly... or at least as well as the one I have that cost half as much. If not for the connection issues I would have rated it 5 stars, even with high price. But I ended up having to return it.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friend









![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg;maxHeight=54;maxWidth=54;format=webp)

