Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- SKU:
- 6349969
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Super Comfy & Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried the Logitech Pro headset first & decided to return it to buy these. They are SO comfortable and I like the built in mixer.
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for sharing your thoughts on the Astro A50 Gen 4! We appreciate you considering the Logitech Pro headset first, and we're thrilled you find the A50 Gen 4 so comfortable and that you love the built-in mixer. Comfort and control are key for long gaming sessions, so we're glad this headset delivers. Happy gaming!
- Pros mentioned:Sound quality
Great Buy for the Price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset works flawlessly and mic quality is amazing. The sounds are top tier especially with the free Dolby atmos you get free with the headset.
I would recommend this to a friendBrand response from Logitech
Posted .That's awesome to hear! We're thrilled you're enjoying the immersive audio experience with ASTRO Audio V2 and Dolby Atmos. Thanks for choosing Astro Gaming!
- Pros mentioned:Sound quality
Still the best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is still the best gaming headset and it’s really not close. Other headsets only real advantage is connecting to Bluetooth and multiple devices at the same time, but if you want the best gaming headset on the market…this is it.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Wow!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. Great sound quality and comfort!
I would recommend this to a friend - Pros mentioned:Comfort
Comfy and good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels very comfortable and definitely an upgrade from my previous A10 headset
I would recommend this to a friendBrand response from Logitech
Posted .! We're thrilled to hear that you're enjoying the upgraded comfort and performance compared to the A10. The A50 is designed to deliver a premium gaming experience, and we're glad that it's exceeding your expectations. Thank you for choosing Astro Gaming!
- Pros mentioned:Sound quality
Not too bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its got really good sound quality and has good build quality, but it has a terrible constant ringing noise when its on. Its terrible.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate your feedback on the Astro A50 Gen 4 headset. We understand the frustration of the constant ringing noise and will use your feedback to improve future products.
- Pros mentioned:Comfort
Astro A50
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset very durable but the top sponge headrest at the very top keeps falling off
I would recommend this to a friend - Pros mentioned:Comfort
Audio popping and crackling, poor noise isolation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I did find this headset to be the most comfortable between Steelseries and JBL, my main issue with these is the intermittent, yet consistent, audio popping and crackling. I spent hours researching this. I updated firmware and played with ALL of the setting to see if I could mitigate the issue, however, I was never able to prevent the popping. I reached out to ASTRO support and was essentially blown off. I ended up returning this headset. I work from home and have multiple meetings per day. In between meetings I listen to music while writing code. After hours I spent some time gaming on my PC. I need something that I can wear for hours on end without being uncomfortable. I found the audio popping to be quite distracting and, in some cases, even painful to my ears. I found the audio isolation to be very poor as well. The ear cups bleed sound both in an out. There is also no noise cancelling and, at this price point, that should be a given. To replace these I purchased the JBL Quantum 800. Aside from being slightly less comfortable on my ears and a bit bulky/heavy, I am much happier with them. I started with Steelseries Arctis Wireless Pro but they clamped way too tightly on my head and smashed my ears to the point that my ears would ache for hours after wearing them for only a short period of time. I didn't think it would be this hard to find a good wireless headset but it turns out it's not that easy. Good luck!
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Favorite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson loves them! Exactly what he wanted to use with his Gaming system
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the Astro Gaming A50 Gen 4. We're thrilled to hear your grandson loves them and that they're exactly what he wanted for his gaming system. We strive to create products that enhance the gaming experience, and it's wonderful to know we've succeeded in this case. We appreciate you choosing Astro!
- Pros mentioned:Sound quality
8/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is really good, big drivers that deliver the clean not muffled sound, the only bad thing I would say is it feels tight on my head
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect for try hards lol
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio especially for the try hard lol!! Jus make sure to customize your sound using the Astro app and you will live it
I would recommend this to a friendBrand response from Logitech
Posted .Hi! Hilarious review of the Astro A50 Gen 4! Thanks for the heads-up, we love hearing it delivers great audio for "try hards" (and everyone else). Spot on about the Astro Command Center app for customization – a key feature to personalize your listening experience. Enjoy dominating the competition in comfort!
- Pros mentioned:Comfort
What’s your thoughts???
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely good on pc it’s ight on Xbox I don’t know about the other platforms it can be used on but overall it a nice and comfy headset for the long gaming nights with ya buddy’s
I would recommend this to a friend - Pros mentioned:Sound quality
Don’t waste money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had good quality when it worked. It randomly stopped working and sprint connect to the base. It wouldn’t charge turn on or anything.I finally got it to charge then it wouldn’t shut off. Loads of issues with it. Astro refused to help me after multiple calls and emails.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We genuinely appreciate you taking the time to share your experience with our product. We regret to hear that the product didn't meet your expectations and this is not what we intend to deliver. Your feedback is valuable to us, and we're committed to improving based on it.
- Pros mentioned:Connectivity, Sound quality
Good sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was good and the range was really good but they connection issues and would turn off and not turn back on until reset
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Best gaming headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio!!! It sounds incredible. It is very good for playing games with steps
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear that you're loving the Astro A50 Gen 4 Wireless Headset! Thank you for your positive feedback on the audio quality and gaming performance. We're glad it's enhancing your gaming experience.
- Pros mentioned:Comfort
Astro headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming headphones super comfy, kinda a pain to get started the directions weren’t too helpful but YouTube helps with setting it up!
I would recommend this to a friendBrand response from Logitech
Posted .That's great to hear! The Astro A50 seems to be a popular choice for those looking for a high-quality gaming headset.
- Pros mentioned:Sound quality
Excellent Headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! Great for Xbox and has great sound quality.
I would recommend this to a friendBrand response from Logitech
Posted .That's fantastic! We're thrilled you're enjoying your Astro A50 Gen 4 Wireless Gaming Headset and that it's delivering great sound quality on your Xbox. Thanks for the awesome feedback!
- Pros mentioned:Battery life
Best headphones ever.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love them! Totally worth the money. Tried other headphones and they don’t compare. My last pair lasted 10 years I’m sure these will too
I would recommend this to a friendBrand response from Logitech
Posted .We're pumped you love the A50 Gen 4! We design our headsets for premium audio and long lifespans – 10 years is a testament to that quality! Enjoy the immersive gaming experience!
- Pros mentioned:Sound quality
Great Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great, a little hard getting it right in the cradle to charge though
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the Astro Gaming - A50 Gen 4. We're glad you're enjoying the audio quality. We understand your concern about the charging cradle and will use this information to improve future designs.
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, sounds great. Great price fornthe quality.
I would recommend this to a friend