Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- SKU:
- 6349969
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Don’t waste money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had good quality when it worked. It randomly stopped working and sprint connect to the base. It wouldn’t charge turn on or anything.I finally got it to charge then it wouldn’t shut off. Loads of issues with it. Astro refused to help me after multiple calls and emails.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We genuinely appreciate you taking the time to share your experience with our product. We regret to hear that the product didn't meet your expectations and this is not what we intend to deliver. Your feedback is valuable to us, and we're committed to improving based on it.
- Pros mentioned:Sound quality
8/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is really good, big drivers that deliver the clean not muffled sound, the only bad thing I would say is it feels tight on my head
I would recommend this to a friend Great headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, nice quality in sound! Only thing that happens to me I have a little conection problems a few times.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Wow!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. Great sound quality and comfort!
I would recommend this to a friend - Pros mentioned:Sound quality
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones for gaming right now the best sound quality
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your high praise! We're thrilled to hear that you consider the A50 Gen 4 the best headphones for gaming right now, and we're especially glad you're enjoying the exceptional sound quality. We strive to deliver the best possible audio experience for gamers, and we're delighted that the A50 Gen 4 is exceeding your expectations. Thank you for choosing ASTRO Gaming!
- Pros mentioned:Sound quality
Love this headset!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the sound quality this headset puts out. The a50s are notorious for not working properly but once you fiddle around with it you won’t be disappointed!
I would recommend this to a friend - Pros mentioned:Comfort
Worth every penny.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfiest headset I’ve owned in twenty years. Sound quality is excellent especially with the included Dolby atmos, I can hear where people are going before they know where their going. 10/10.
I would recommend this to a friend - Pros mentioned:Comfort
Good for gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend said they are comfortable and work great!
I would recommend this to a friend - Pros mentioned:Comfort
Audio popping and crackling, poor noise isolation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I did find this headset to be the most comfortable between Steelseries and JBL, my main issue with these is the intermittent, yet consistent, audio popping and crackling. I spent hours researching this. I updated firmware and played with ALL of the setting to see if I could mitigate the issue, however, I was never able to prevent the popping. I reached out to ASTRO support and was essentially blown off. I ended up returning this headset. I work from home and have multiple meetings per day. In between meetings I listen to music while writing code. After hours I spent some time gaming on my PC. I need something that I can wear for hours on end without being uncomfortable. I found the audio popping to be quite distracting and, in some cases, even painful to my ears. I found the audio isolation to be very poor as well. The ear cups bleed sound both in an out. There is also no noise cancelling and, at this price point, that should be a given. To replace these I purchased the JBL Quantum 800. Aside from being slightly less comfortable on my ears and a bit bulky/heavy, I am much happier with them. I started with Steelseries Arctis Wireless Pro but they clamped way too tightly on my head and smashed my ears to the point that my ears would ache for hours after wearing them for only a short period of time. I didn't think it would be this hard to find a good wireless headset but it turns out it's not that easy. Good luck!
No, I would not recommend this to a friend Okay headset
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this headset for a while and I really had no complaints. It's pretty expensive. I did sell it and changed to a Steel Series Arctic Nova Pro Wireless that's around the same price. I would say the steel series has way more features.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! Thanks for your feedback on the Astro A50 Gen 4. We appreciate you finding it a decent headset. Your feedback is valued and will be shared for future design considerations.
- Pros mentioned:Comfort
Amazing sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. Great bass and awesome small perfect charging station. Very comfortable over the head. Ears dont get hot or bother at all. Turn on the Atmos and omg gaming to another level. My experience i give it 5 stars. Will highly recommend.
I would recommend this to a friend - Pros mentioned:Comfort
Comfortable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In all honesty it is a really good headset and the comfortability is unmatched.only downside is you do need a whole other piece to fully accesss the potential of the a50s but they can be used right out of the box
I would recommend this to a friend - Pros mentioned:Comfort
The absoulte best gaming headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s extremely comfortable & light weight. Plus it comes with free dolby atmos for gaming. If you want a full review search ronz.y on youtube.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the A50 Gen 4 Wireless Gaming Headset. We're glad to hear that you're enjoying the comfort, lightweight design, and Dolby Atmos support. We appreciate your recommendation to check out ronz.y's review for a more detailed evaluation. Thank you for your continued support.
A50
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit expensive but very good headset, maybe not the best built quality you can get at that price point
I would recommend this to a friend- Pros mentioned:Connectivity, Sound quality
Good sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was good and the range was really good but they connection issues and would turn off and not turn back on until reset
No, I would not recommend this to a friend - Pros mentioned:Comfort
Worth $ these are (comfortable) and fantastic!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are pricey, but worth the $$$. I love the Dolby Atmos feature. Right now, I use with the PC and it's been great playing Death Stranding with these on. Very comfortable. I got the Mod Kit direct from Astro but haven't installed it yet. These are great gaming headphones.
I would recommend this to a friend Awesome sound
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for my Series X and PC besides 1 problem with the cushion on the head band seems to always come off so I had to zip tie
I would recommend this to a friend- Pros mentioned:Sound quality
Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these no glitch,no static,& great on sound.!!!!
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your kind words about the Astro A50! We're thrilled to hear that you're enjoying the exceptional sound quality and immersive experience it provides. At Astro Gaming, we strive to create premium gaming headsets that deliver an edge, and we're glad that the A50s are exceeding your expectations.
- Pros mentioned:Sound quality
Best headset for instore purchase.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming headset hands down. Hook it up to a computer and put them final touches on you’re own sounds and settings. Loud, crisp, clear, mic works great, doesn’t pic up much background sound. Digital Dolby atmos is fire. Recommend buying, watching some YouTube setup videos for best performance.
I would recommend this to a friend High pay high reward
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will say this headset is one of the best headsets i have own while also being one of the most complicated. But after trial and error i have to say im very happy with this product the only con i can say is that sometimes the headset will stop playing audio and i have to restart my playstation
I would recommend this to a friendBrand response from Logitech
Posted .We appreciate you sharing your experience with the A50 Gen 4! It's great to hear you're enjoying the high-quality experience and that the effort has paid off. We understand the occasional audio issue requiring a console restart can be frustrating, and we'll take that feedback on board. Thank you for your review!