Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- SKU:
- 6349969
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awesome headset would buy again great deal
I would recommend this to a friendBrand response from Logitech
Posted .We're glad you're enjoying the A50 Gen 4! It's designed for immersive gaming experiences, and we're thrilled to hear it's exceeded your expectations.
- Pros mentioned:Battery life
Worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my boyfriend who couldn’t ever hear crap with our kids running around. Now he can’t hear a word anyone says when he has them on! Good for him, annoying for me. But I’m glad he’s happy! He loves the battery life, charging doc and that you can adjust the settings to how you prefer on the software app.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.comfortable, great crisp sound, however rather pricey
I would recommend this to a friend - Pros mentioned:Sound quality
great, recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.impeccable audio quality easy to set up, the only issue i had was the head piece that comes off when you put it on, other than that is amazing
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the Astro Gaming - A50 Gen 4. We appreciate you highlighting the positive aspects of the product. We apologize for the inconvenience caused by the headpiece issue and will investigate this matter further.
- Pros mentioned:Battery life, Sound quality
Excellent!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup!! excellent sound. Battery life great!
I would recommend this to a friend - Pros mentioned:Sound quality
Incredible Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these headphones for over a year now! I use them with my xbox and my computer and the quality is incredible. I had the previous version of Astro's and this newer model is holding up far beyond anything I could have imagined.
I would recommend this to a friend - Pros mentioned:Sound quality
Xbox top notch performer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for the now unavailable A40. a huge improvement in quality, sound level control, and mic performance. Used daily since purchase without even a hiccup.
I would recommend this to a friend DO PURCHASE THESE/Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Astro A50’s for years, getting a new set every year as that’s when parts start to go bad. Noticed the quality greatly deteriorate since Logitech took over. I recently returned a headset after the mic went out but the replacement had the very common headband popping out issue. Returned them the next day for another pair and those had the same issue!! Best Buy didn’t have anymore on hand and I was referred to Logitech for replacement. Contacted support and the rep didn’t even question the defect and informed me to SUPER GLUE IT in place until I get my new product. After not getting any shipping updates I called back and was told I needed to ship the product back including the base station and wires to get my replacement. That wasn’t what the initial rep had told me to do, he said to hold onto them until I get the replacement. After shipping and waiting for the return process, I spoke with another rep in which she told me to hold onto the headset until I get the replacement. Informed her about the other rep saying to return it first, and then she back tracked and said never mind and that I needed to return first. It took 2 weeks for the replacement to get back to me and when it did, they only shipped the headset.. They apologized and expedited the request for the missing equipment which would take 5 DAYS to get to me. All shipping providers offer overnight shipping but apparently to Logitech “Expedited” means a standard shipping. So much miscommunication on their end and now I have to wait another week for the base station and wires to be shipped to me. Logitech destroyed the quality of these and charge even more for them than they used to. They’re using the reputation Astros have built for pure greed, DO NOT GET THESE. You can get far superior for half the price and it’ll save you having to deal with Logitech’s sub-par support. Very disappointed after only using this headset for 7 years now.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, We're truly sorry about your A50 Gen 4 experience. The microphone, headband, missing parts, and support inconsistencies fall short. We value your feedback on quality decline and support issues. Our team will investigate and improve. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
- Pros mentioned:Comfort
Astro 50 wireless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since day one this has been the best headsets i have bought they work perfectly and they fit feel very comfortable. They are a bit expensive for someone who would use them just to hear music or to game just for fun but for music industry or for profecional gaming i recomend them.
I would recommend this to a friend - Pros mentioned:Sound quality
Not bad
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such gaming headset but not worth all the hype. Sometimes you pay more and get better results but personally the $50 turtle beaches are just as good.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Best headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing hands down best headphones ive ever had
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear that you're enjoying the Astro Gaming A50 Gen 4 Wireless Gaming Headset! Your satisfaction is our top priority, and we're always working to create the best possible gaming experience for our customers.
- Cons mentioned:Weight
Duke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They better then the last was I purchased but they little heavy. It hard to figure out how to hear your footsteps better on Apex
I would recommend this to a friend - Pros mentioned:Sound quality
Good headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade from astro a40 and this is better overall.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback and for upgrading to the Astro A50 Gen 4! We're glad to hear that you're finding it an improvement over the A40. We appreciate your feedback.
- Pros mentioned:Connectivity
Absolutely Love!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The difference of going from wired to wireless is insane! Absolutely adore this headset! 100% Worth your money!!!
I would recommend this to a friendBrand response from Logitech
Posted .Hey! That's awesome to hear! We understand the freedom and convenience a wireless headset can bring to your gaming experience.
- Pros mentioned:Sound quality
Solid headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headset and has been a staple for years and years. i did return the headset but only because they are releasing a new version of this headset soon.
I would recommend this to a friend - Pros mentioned:Sound quality
A50 headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones to me is the best for Xbox Series X. They are the loudest and cleanest I have ever heard to be honest. This is my review after more than a year of owning them.
I would recommend this to a friend - Pros mentioned:Sound quality
Immersive Sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, battery life leaves a little to be desired but they work great for longer sessions.
I would recommend this to a friendBrand response from Logitech
Posted .Hi there! Thanks for the detailed feedback on the Astro A50 Gen 4 Wireless Headset! We appreciate you highlighting the immersive sound quality. We understand your feedback about the battery life and will pass it on to the product development team for future improvements. It's valuable to know they still work well for longer sessions!
- Pros mentioned:Sound quality
Best Headset Ever!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best headset I’ve ever owned by far. I also had an Astro A50 Gen 1 and it was wonderful as well, but this one is even better. The customization features on it and excellent mic monitoring make it the best out there. I owned a Steel Series before this and this one blew that out of the water.
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones with one flaw!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality! My only complaint was a buzzing sound that I could not get rid of so I ultimately took them back.
I would recommend this to a friend - Pros mentioned:Sound quality
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality at a resonable price. Not only great for gameplay but also for entertainment such as listening to music.
I would recommend this to a friendBrand response from Logitech
Posted .Hi there, Thanks for the detailed review of the Astro A50 Gen 4 Wireless Headset! It's valuable to hear that you find it offers excellent quality at a reasonable price, and that it performs well for both gameplay and entertainment like listening to music. We appreciate you sharing your experience!