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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5632 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 5,632 reviews
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable great base but does not work well with ps5 always litle technical issues bought the hdmi adapter as well caused issues with hdr on the tv and the hdmi block got really hot all the time base station stopped working so i now have steelseries instead so far like them better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great head set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset would recommend, great sounds and easy to use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind review! We're thrilled to hear that you're enjoying the Astro Gaming A50 Gen 4. Your feedback helps us continue to deliver exceptional audio experiences. We appreciate your support!

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stealth and studio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, sounds. Prefect for fast reactions on enemies. And although the its lacking in the top cushion. I still would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones.. definitely recommend adjusting EQ if playing on console. Too bassy in some games…

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Astro A50 can sound bass-heavy on consoles. To adjust EQ, try built-in presets (Astro, Flat) or download the Astro Command Center software for more control. Some consoles also have EQ settings in their menus.

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great just pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, maybe just a little pricey. Sound quality is great but for the money should have me calling it amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    App Issues To Update The Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a disclaimer, best buy’s customer service was perfect with helping me with my situation. I ended up returning this head set because it had caused me so many problems. The headset needs and app to update and access all of its special add ons. The headset couldn’t be detected on the app, it caused me to download some sort of hardware in order to update it. I updated it and it still wouldn’t detect it. I tried another solution and it ended up crashing my computer. I had to get that repaired, Overall this headset comes with a lot of issues at the begging. It’s not poorly made it’s very good quality headset, it’s just annoying that atro’s has yet to come up with a better solution.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback and apologize for the issues you encountered with our headset's app and the inconvenience it caused you. We value your input and will take it into consideration as we work on improving our app and finding better solutions for our customers. We apologize for any inconvenience caused and thank you for highlighting this. If there's anything else we can do to assist, feel free to reach out to our support team.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset if you're willing to spend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing headset. I have a huge head and I've broken other brands/models. The tubular aluminum on these won't break. Audio is amazing. Build is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely the Best Gaming Headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dolby Atmos quality. Excellent gaming speakers. Easy to setup and use. All you mainly have to worry about is updating them on your PC. I use these every day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost fell out when I saw how much these were! However he loves them and said they are awesome and they work great. Guess I'll take his word..I haven't seen them bring a check home yet! Ha! Just kidding! Great buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good headset, a month into owning it and still nothing to complain about

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic news! We're thrilled to hear that you're still loving your Astro Gaming A50 Gen 4 headset after a month of use. Your continued satisfaction is our top priority.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astros!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Don’t look anywhere else for a headset. I understand that the price is very high but they’re worth every penny. I’ve tried turtle beaches, steelseries, and hyper x but they don’t compare to these Astros. Get them if you’re able to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with some minor issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the headset for pc gameplay it has been fantastic so far with a few minor hicups these include being unable to charge the headset without the pc being on, however after a month it fixed itself and the charging station stays on after the pc turns off. Not to sure what causes this but it works now i guess. Next would have to be some issues with the headset just kind of freezing and only fixing itself when the charging station is disconnected from the pc

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're happy to hear you've had a fantastic experience with the Astro A50 Gen 4 Wireless Gaming Headset for PC gaming overall! It's great to hear you're enjoying the sound quality and wireless freedom.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Don’t buy NOT worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the steelseries, logitech, turtle beach, and razed headsets I’ve had. The Astro only compare in comfort. The sound quality is not worth the price. The ease of use is not great. The battery life is average. Sound is always accurate.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback has not gone unnoticed. We value your input, therefore we will forward it along to the right team so they can look into it.

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Yes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headset in the world period and contable

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets I ever had. Works well easy to set up and wireless is the way to go.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for sharing your positive experience with the Astro A50 Gen 4! We're always happy to hear gamers find a headset that works well for them.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great but has some downsides

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this mic is great especially the sound the only parts that could cause inconvenience are the mic doesnt pick up voices very well and isnt the highest quality and you have to replug the box everytime you power down the xbox one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them using them for cod and streaming on my pc

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset earcups are smaller than the last gen a50s and do sound like they aren’t as loud but the sound is clean the positional sound for gaming is phenomenal love the virtual surround engine, however when I place them on the base to charge they stay connected and I can continue to hear the tv or game even if headset is off, I found turning them off and on while charging can make then shut down so that they charge quietly, however they tend to not connect when powering on after charging and the base needs to be unplugged and replugged for them to reconnect, not to mention the led indicators on the base after being connected for a while tend to stop responding when switching modes and again need to be unplugged and replugged to reconnect and at time the base will not respond to the reset and require being unplugged and replugged multiple times before reconnecting, contacted Astro and received a vague response about a firmware update that was being worked on to fix the issues but have yet to receive it or any other information, my advise steer clear until the issues are resolved as they are very annoying and will work your nerves to the point that you might break them out of frustration especially since they cost 300 dollars these issues are unacceptable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones,very expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones i have ever owned, most comfortable and just great headphones. Very expensive and dislike how you have to download an app to fix the echo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They good but heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but the weight is a little much for me. After awhile my head and neck ache a little.

    I would recommend this to a friend