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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 5,626 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    If your wallet allows it you won’t regret it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality that astros brings to the table and the sound is amazing. I’ve been running astros for the last 3 generations and I’ve never had issues with them. I would pick them over turtle beaches every time!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good heat set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset good quality and everything but the wen it charging there’s sometimes struggling to make it set and charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty Dang Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound while either listening to music or trying to concentrate on any game I play whether it’d be Rainbow or Call of Duty, the price might deter some people but when you pay money for this kind of product it’s so worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sheeesshh

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used them on my ps5 and instantly felt like a pro. I understand why there is so much hype for these. Super comfortable for the times I spent around 9 hours playing with friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best gaming headphones I’ve ever used!! Setup is easy and the quality feels like your in the game at times. Everyone should by these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astros always an A

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp quality and easy to use, only problem is with a ps5 you’ll need an adapter for better audio but if you have 1440p monitor they don’t have adapters for them yet so kinda lame

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astro a50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, they work great, best gaming headset out there

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best love it!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth every penny! I’ve had other headsets before like turtle beaches and this is by far way better!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Entirely Unsatisfied With "Premier" Gaming Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From issues with my Base Station updating the firmware, to my headset losing connectivity mid-game, the Astro A50s have been a complete and utter disappointment. I recently "upgraded" and purchased some A50s to replace my Turtle Beach Stealth 600s. The A50s are comfortable, but that is really the only positive thing I can say about them. Whenever I tried updating the firmware on my base station, the update would fail at 25%. Once I fixed that issue (by giving them to a friend to update on his base station), I noticed that when I would leave an Xbox Live Party and utilize game chat, I would be able to hear my teammates voice, but they would not be able to hear me. I would need to mess around with the cables and wires, unplugging one after the other, turning headset and base station on and off, to finally get them to work. Lastly, I had major issues changing the game vs chat volume on my headset mid game on Xbox, and would need to quickly connect to my PC to change the volume. TL;DR: Stray away from these overpriced headphones and buy something more cost friendly. These will be collecting dust in my closet while my old reliable Stealth 600s return to the playing field.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cord Free! Great Sound!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well definitely happy to upgrade from previous A40 wired version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service 10/10

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service at this bestbuy and headset is 10/10!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    decent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound quality. not bad directional sound but could definitely be better. works a tad better when you find decent EQ settings

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used about every headset out there... an Astro headsets have been the best. The quality is above all else. Been using Astro headsets for over 5 years and haven’t looked back. Have even converted friends to use Astros. A must buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    If you want them do it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever used, I have used the A40s and the sound quality is much better on these, but the A40s have a slightly clearer microphone but it is not very noticeable, but the sound quality is off the chain definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset but....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality is great but you have to reset the thing so it works properly more than you should for a headset this expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astro a50

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. A little on the pricey side but well worth it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Astro A50 Gen 4 headset! It's a premium product, and while it comes with a higher price tag, many users find the audio quality, comfort, and features to be well worth the investment. Thank you for sharing your experience!

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty expensive but it a good a headset they are very comfortable which is what i like the most about them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Headset for Gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 3 of these already! I tried to change it up but ended up returning the Logitechs and getting another Astro A50. Can’t beat the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio quality, cheap headset quality. I didnt know that several people have issues with the top cushion just popping off all the time

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback about the Astro A50 Gen 4 headset. We understand that the ear cushion issue can be frustrating. Your feedback is valuable as it helps us identify areas for improvement.

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Mid-range headset for premium price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset's audio and microphone are great, but the comfort is extremely lacking. The cushioning on the headband is tiny and gave me a headache within an hour. I don't know if it was my pair, but the headband was sort of warped out of the box so it wouldn't sit straight on your head unless you swiveled an earcup a certain way. Build quality doesn't feel too premium, except for the headband adjustment pillars.

    No, I would not recommend this to a friend