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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5632 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 5,632 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Gamer Approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my husbands third try with wireless headphones. they are expensive but super comfortable, great adjustment, and it's pretty neat you can adjust settings on it so that you can "preset" the sound depending on what kind of game you play.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Guest quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these because my rigs kept braking and could tell the quality difference as soon as I opened the box.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can’t go wrong with A50s

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with A50, 0 complain with mines Pc gaming, cod battlefield hear everything even foot steps loud and clear tweak it a bit in the app and boom you have some hearing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not that great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supposedly the greatest headset a common gamer could buy. Connectivity issues, not doing party chat even as well as a cheaper pair of Turtle Beach's (gasp), and generally hating the dock, having to dock it periodically to fix connection issues... I expected waaaay more out of a $300 headset. Other than all those headaches, the sound was great!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headphones makes you feel like you’re in the game can tell which way someone’s coming in COD!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Broke after 6 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret this purchase more everyday. The good: audio quality is phenomenal, like seriously all they promised it would be. They are also incredibly comfortable, even with long gaming sessions these never hurt my ears or made my head sore. They have some heft to them, but I kind of like that aspect. The ability to manage audio mix on the fly is excellent. The good stops there. The bad: the headset needs optical for audio input, which made connecting to my XB1X janky, which would cause failed audio at times. The method of mixing game and voice doesn't give any indication of steps, so it's hard to tell how loud/soft you're making one or the other. The headset broke after 6 months of moderate use, and I have been very gentle with them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best headset I’ve used ! I’ve had many brands in the past and nothing comes close- from the charging stand to the impeccable sound quality from Dolby Atmos . I even went and purchased my younger brother a pair !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounding headset! Perfect for fps games. Great mids highs and lows. Good build quality. Could use better optimization for PS5...it works but you must go into the settings and change a couple of things.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big santa let down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not nearly as easy to pair and operate as the turtle beach. This costs 3x as much and my son went back to his old turtle beach because he couldn’t operate the A50. I had to unplug everything and plug it back in to get it to work again so he would use it. The instructions are very generic and not helpful. I had to use a YouTube video to connect it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    If you have the money, great pair of headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely great, but if you don’t have the money not a MUST have. The only gripe is that as with any gaming headset the highs are always exaggerated, however, with the equalizer in the app, it is easily correctable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son, he loves them. Says the sound quality is sound good makes you feel like you are really there. I would be them again, but lets hope we don't have to because they are expensive but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a wireless headset before and I absolutely love it. The upgrade from the A10s to these is amazing. They provide rich volume and game sounds and it’s very easy to use and install.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is amazing spend the money try it out you could always return it if you don't want it but trust me you're not returning this

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Astro headsets are the only headsets i’ll ever buy. i like the home base for it as well. i would like it to work more fluently with the ps5 but it still works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best head set I’ve own. I used to love turtle beaches but I will never go back after these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very confyyy (not fo everyone)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphone but I am one of the few people where it cause ear pain after wearing for a while. but they are one of the best headphone i have ever tried.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best you can get

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 3 generations of Astros now, the all still work! These are built great. Sound is phenomenal. I can hear the direction people are moving rooms away in Warzone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I will never buy another headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the previous version for 4 years and holy cow what a purchase that was worth it. I used to get $100 headsets but, I manned up one day and I'm so happy I did! Just understand this is by far the best headset you can buy retail!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astro a50

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset. I just wish the head set included the required adapter which bestbuys sells for $40 separately.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need to fix ps5 charging issues when in sleep mode

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product if you have all the right wires. Had to buy two separate cables to get the headset to charge when the ps5 is in sleep mode.

    No, I would not recommend this to a friend