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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 5,626 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Really like it,the sound is just perfect,if you think of buying one I’m sure you would like it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headset review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I bought these work and sound amazing very comfortable to wear unlike other headsets

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the A20’s and it was about time for an upgrade...the A50’s are definitely worth the price tag, Precision sound and even better fit on my head! Super to use base station for charging

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Volume too low on ps5

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy, but I could not get the volume on Ps5 to be loud enough. I used the adapter that they force you to purchase separately, even though the box says it supports ps5. No luck. It worked great on PC, but I returned it because it failed to perform on PS5

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gaming Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compliment for serious gamers. Easy to use, powerful sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best head phones on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best head phones anyone could ask for. They work flawlessly and actually have a charger stand. Well worth the extra cost for the outstanding quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Xbox headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head set out here, high quality, clear sound easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset I’ve owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I have ever had!!! And I owned a $350 pair of turtle beaches….the metal bars on the side make it sturdy and the sound is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astro Gaming A50 Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Astro A50 Wireless Headphones sounds very impressive. Very high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expensive, but worth it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are awesome. They are pricey, but I feel they are top of the line. I do recommend get the warranty from BestBuy, so that you have your investment protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Top part pops out of place

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the headset keeps popping out of place, making it annoying. I fixed it using super glue, however there shouldnt be a problem like this leaving the factory.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thank you for your feedback and truly sorry for the negative experience. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com:
      Name –
      Email address –
      Country –
      Product name –
      Brief description of the issue –

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are alot better than the previous a50 , sound is almost as good as the a40. But I think the sound on the a40 is just slightly better. But you have a wire hanging on the a40 and a50 is wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excelent for gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headsets for gaming. The sounds are so clear and you can equalize the sounds with the app “Astro Command Center”

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a bunch of headsets through the console generations. I've been a turtle beach kind of guy until I bought the Astro 50.AWESOME quality in performance and craftsmanship.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Astro a50

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple months the middle piece got loose and doesn’t feel snug on my head

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the issue you're experiencing with the Astro A50 Gen 4 headset. We understand the frustration of a product not performing as expected. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astros A50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great. Love the quality and the feel of it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality Proves Astro is a Dead Brand

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me save you some time and money. These are built like an absolute trash heap. Right out of the box the headband on these will fail. There is only cheap plastic tabs holding them in place and they will either already fail to hold them in place out of the box or will warp within a few uses. Either way your head will be cut into with hard plastic as the headband will not stay in place. The software is also horrendous in this model. Unlike Gen 2 which was the best version of these, range is literally any wall in your house. So if you want to be able to step away for a minute while listening to music, its going to cut out. It doesn't matter if the wall is an arm length away from the dock, it will cut out. The software also has a tendency to brick the device permanently. The device will always try to install a broken firmware and it will do this regardless if you tell the software to ignore updates. I want to be honest, if you buy these, there's no support from Astro for these. They will take a ridiculous amount of time to resolve a support ticket. For my issue it took weeks only to get a headset with the same problem and which bricked itself via the firmware issue within hours. I am still fighting this company for a refund because I can't use the headset. This is a company which you can tell is circling the drain and is completely checked out. Whoever is running the company should resign, and allow someone else to run it. Its really sad I love the sound mixing ability of these, but I can't condone such poor quality of product and supporting software. I can do the same thing with Voicemeeter.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the negative experience you had with Astro A50 and this is surely not what we intend to deliver. We appreciate your honest feedback regarding the quality of the headset, software issues, and lack of customer support. Your feedback hasn't gone unnoticed. We will make sure to pass it along to the relevant team for their review and consideration. Any inconvenience is deeply regretted.

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good headset but quality of headset is lacking.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good the biggest problem is the quality of the headset. The headband splits at the top thus making it uncomfortable and the battery life is ok.for 250 i would expect the use of more premium materials. Overall the headset is just meh.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    INSANELY CRYSTAL CLEAR QUALITY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has given me a whole new experience to gaming. It take the immersion of the game to another level. You can hear every single thing intended by the game devs with this baby.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new one to update from my old a50 they lasted over 6 years and still work A50 are awesome and can’t go wrong with them price is worth it

    I would recommend this to a friend