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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5632 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 5,632 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones are amazing, especially with the dolby atmos the bad is soo nice with music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expensive but worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to spend this much on gaming headphones but they blow away any of the cheaper ones I’ve got. Can hear everything and all directions. Easy to set up as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the best headphones I’ve ever bought. The sound quality is amazing and I love that they are Dolby Atmos compatible!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best mic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept buying $50 headsets and always had problems. Until one day I bossed up and got this mic. Worth every penny. It never gave me a problem and sound is superior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for gaming and discord together! Would recommend for anyone that plays games requiring any kind of noise queues to help you play.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're so glad the Astro Gaming A50 Gen 4 Wireless Gaming Headset is perfect for your gaming and Discord needs. It's great to know you'd recommend it for anyone relying on crucial audio cues in their games. Thanks for sharing your experience! Logitech

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Don't buy this head set.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, for sound and such, it's great, but it has a piece on the top that's not permanently connected.. and when it dislodges its super annoying and required immediate response to fix it. Crap design.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Astro a50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is amazing but the mic is horrible in my opinion

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Convenient to switch back and forth from my pc and xbox

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is amazing! The A50’s are good if you’re a gamer and need that extra sound to your gameplay. You can also customize the settings to your own preference.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headset review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I bought these work and sound amazing very comfortable to wear unlike other headsets

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great speakers, broken mic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sounded great. Very loud, you can hear the music or whatever your listening to perfectly clear from the outside at full volume as if it was playing from a speaker. But (atleast for the one I got) the mic was broken. I tried everything to fix it and nothing. Ultimately had to return it. I give it 2 stars because of the speakers. But the main reason for this item is for communication. So loses the rest of the stars because of this reason

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about the return and any inconvenience caused. Your feedback is valuable to us and will be shared with the appropriate team. Thank you for bringing this to our attention.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Monsters of headsets.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What are you waiting for just get this you would not be disappointed trust me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FOR THE WIN!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly these are for the win!!! I actually love this headset! It's refreshing to have a headset with so many different features! The only Downside is I wish they could charge without your console being turned on

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Astro A50 Gen 4! We're thrilled to hear you're enjoying the headset so much. We understand your point about the charging requirement. We appreciate your feedback and will continue to explore ways to improve the user experience in future iterations. We hope you continue to enjoy the immersive audio experience that the A50 Gen 4 provides. Logitech

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Astro a50 headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buggy headset cuts in and out a lot but sounds great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST HEADSET ON THE MARKET!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to Upgrade from the Astro A50 2nd gens I had. As expected, these are worth every single dollar. Best Wireless Headset on the market HANDS DOWN!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Astro A50 wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best headset for ps5. I own two pairs, long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones and one the best headsets I own.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Astro A50 Gen 4 is a praised wireless gaming headset for its comfort, sound quality, and long battery life. It works with PC, PS4/5, and Xbox. While pricey, some users find the build quality lacking and noise cancellation is missing.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of headphones realistic sound, would highly recommend these if you want real gameplay experience. Makes the game on my PS 5 just sound amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality Proves Astro is a Dead Brand

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me save you some time and money. These are built like an absolute trash heap. Right out of the box the headband on these will fail. There is only cheap plastic tabs holding them in place and they will either already fail to hold them in place out of the box or will warp within a few uses. Either way your head will be cut into with hard plastic as the headband will not stay in place. The software is also horrendous in this model. Unlike Gen 2 which was the best version of these, range is literally any wall in your house. So if you want to be able to step away for a minute while listening to music, its going to cut out. It doesn't matter if the wall is an arm length away from the dock, it will cut out. The software also has a tendency to brick the device permanently. The device will always try to install a broken firmware and it will do this regardless if you tell the software to ignore updates. I want to be honest, if you buy these, there's no support from Astro for these. They will take a ridiculous amount of time to resolve a support ticket. For my issue it took weeks only to get a headset with the same problem and which bricked itself via the firmware issue within hours. I am still fighting this company for a refund because I can't use the headset. This is a company which you can tell is circling the drain and is completely checked out. Whoever is running the company should resign, and allow someone else to run it. Its really sad I love the sound mixing ability of these, but I can't condone such poor quality of product and supporting software. I can do the same thing with Voicemeeter.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the negative experience you had with Astro A50 and this is surely not what we intend to deliver. We appreciate your honest feedback regarding the quality of the headset, software issues, and lack of customer support. Your feedback hasn't gone unnoticed. We will make sure to pass it along to the relevant team for their review and consideration. Any inconvenience is deeply regretted.

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and have been reliable so far. Highly recommended.

    I would recommend this to a friend