Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 5,626 reviews
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Should be $99

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price tag, comfortable for sure but this is my second set I've owned in the past 3 years and it's plagued with issues with connectivity, charging stand stopped working after a few months, and then micro-usb port stopped working

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the recurring issues you've experienced with your Astro A50 Gen 4 Wireless Gaming Headset, including connectivity problems, charging stand malfunctions, and micro-USB port failure. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the quality and looks cool too. Very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A50

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this headset a year ago & its so fire! Still works good & it was open box!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable just kind of complicated to connect to your ps5 when you are already connected to a pc setup

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the A50 Gen 4 Wireless Gaming Headset. We're glad to hear that you find it comfortable. We apologize for any inconvenience you encountered when connecting it to your PS5. We'll continue to work on improving the connection process to ensure a seamless user experience across different platforms. If you have any further questions or need assistance, please don't hesitate to contact our customer support team.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset..crisp sound...best on market...made well to...this is the 2nd astro a50 we had...we had 2nd generation as well, and this one is even better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headset. No complaints and highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset has good controls and functionality . Very good build quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset I’ve bought yet

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain. A lot better than my previous headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from turtle beach to these and love them. It is pricey but better headset and can hear everything

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Head set gaming

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming head set i have purchased. Better than the astro a40. So comfortable on your hear and the pre sets are all you going to need.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Competitive, no cables

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Great for competitive gaming. Recommend you set up your own EQ instead of the ones they have for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset on the market hands down. Love the ability to hear players coming from behind.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome Headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Headset I’ve ever own definitely worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really cool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent excellent sound Never was into gaming headsets. Finally got one and it’s simple to use and it literally sounds like you’re in a theatre. Or at the movies

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best head set yet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset for my pc. I use steel series with my xbox series x, and I can tell the difference in the quality and sound. Glad I decided to go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Battery is amazing and a lot of customization options Works on my pc and Xbox series x/normal Xbox. Definitely beat headphones I’ve ever had!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great purchase!

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband absolutely loves this headset! Will connect to his xbox, phone and iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headsets

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been with this headset for over a year and I got no words to describe how good they are, I would get them again if needed

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear the A50 Gen 4 has served you so well over the past year. Feedback like yours reinforces the quality we strive for. Should you need anything in the future, we're here to assist. Logitech

  • Rated 5 out of 5 stars

    Good headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset that works with ps4 and computer just a lil to expensive and if it messes up not good always remember insurance with best buy Just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have turtle beaches. By far an upgrade....

    I would recommend this to a friend