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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5633 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 5,633 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are awesome! You can hear everything on madden including the trash talk that goes on at the line of scrimmage. Truly a must have

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones sound quality is great! Would recommend these to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable just kind of complicated to connect to your ps5 when you are already connected to a pc setup

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the A50 Gen 4 Wireless Gaming Headset. We're glad to hear that you find it comfortable. We apologize for any inconvenience you encountered when connecting it to your PS5. We'll continue to work on improving the connection process to ensure a seamless user experience across different platforms. If you have any further questions or need assistance, please don't hesitate to contact our customer support team.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great head set

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head set. Sound quality is awesome. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, upgraded from my last pair, no issues, love them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the sound quality for the price but maybe need to customize them extremely

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Have had these for a couple years now just wow

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for! High quality headset. I just hope to get a year plus out of them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best next gen headphones, great quality and great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Astro Gaming headsets for years now, these are the best especially because they are fully wireless and sound amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound customization is my favorite part about this headset. The weight of it is comfortable. The noise cancellation is really good too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AMAZING Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Customer service and despite having to return it, the associates were very very nice about it. There’s been instances at other companies where they get mad at returns but every associate I’ve ever gotten in contact with at the Roseville location and Northwest Sacramento location have been great. 10 out of 10 would recommend to friends and family

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing review of the Astro Gaming A50 Gen 4 headset and for highlighting the excellent customer service you received. We're thrilled to hear that you had a positive experience with our team. Your feedback means a lot to us as we continue to provide exceptional products and service.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Go with turtle beach, these suck.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 10 months the base doesn't communicate with the headset. After reaching out to astro they were quick to replace it. Two weeks goes by and the same issue with the new headset which can only lead me to believe i received a refurbished one. They have no customer service line to call. Im currently using my old Turtle Beach PX3 thats 8+ years old because my new 300 dollar headset sucks. In the interest of transparency, the headset is great when it works. Sounds good, super comfortable. Charging station is a nice addition.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless gaming headset to get for Xbox by far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing a little funky on connecting sometimes but overall the product is aamzimg

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing Premium Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up and install updates. I use this for my PS4 and it is so seemless and the battery life is amazing. Great headset for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astro A50

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset. Wouldnt change it for any other headset out there

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not good enough…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good headset, the quality is good, the sound is good everything. THEY JUST DONT CHARGE! I’ve tried so many times to charge them & they just won’t. They won’t charge by cord, they won’t charge on the charging station. They won’t charger after I hard reboot them, they won’t charge if I let them die, nothing. The headset itself is great. They won’t charge though. Go with the A40’s.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unexpected. For us to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset wish it was a little bit bigger great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset in game

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for gaming on console or pc. Highly recommend

    I would recommend this to a friend