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Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 5,626 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Good initially, dead after 9 months.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A50s initially worked great and the sound quality was amazing after changing the mixer presets. However there is a terrible problem with the base station and eventually the headset does not recognize the station and will no longer charge. After overnight charging the headset software will say something like “80% charge” within 5 minutes the headset will die and restarting the software will read “0% charge” because it was actually never pairing and charging on the base station. When addressing this with Astro you will be instructed to clean the pins, update the firmware, or reinstall the command center. I’m a PC and the firmware will never update and constantly read that the update failed. This is a long-standing problem with this headset and countless threads are present on the internet describing this problem. I recommend staying far away from this “premium” headset because you will need another pair within 9 months if you have my experience. Summary: Worked extremely well for about 9 months and now unusable. All attempted remedies didn’t fix it. The command center firmware is terrible to work with, poorly supported, and you may or may not be able to update it. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience you've faced with the A50 headset. It's disheartening to hear that the base station issue and charging problem have rendered the headset unusable. We understand that attempted solutions did not resolve the issue for you. Your feedback regarding the longevity and the overall experience with the headset is important to us. We appreciate your insights and will pass along to the relevant team. Thanks so much!

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for any platform

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for my Xbox Series X, PS5 and gaming computer. Also work conference calls. All around great headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this item. The best heaphones out there. I tried a few different brands and this one is definitely the winner.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headset!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. The sound quality is amazing in game and while playing music. Would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Price you pay

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get head set, when you put them on sounds like you have a Bose surround sound right in your ear. It is definitely worth the price you pay

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones work like a charm would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome after the latest firmware update.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would've given these 3 stars out of the box but after the latest firmware update they get 5 stars. Make sure you have windows 10 pc/laptop that you can use to update the firmware after purchase. Out of the box the sound was low for a premium headset. The other very annoying issue was the headset wasn't recognized when turning the the xbox on. I then had to unplug and replug in the docking station to get the xbox to recognize it. I happy to say the latest firmware fixes both issues. These replaced my old turtle beach x41s. These were a huge upgrade in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love them. if you’re debating between these or wired… then choose these!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product and quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming headset is amazing price is expensive but worth the price. You can hear everything which can help win that fight.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astro A50

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any gamer. I use this for COD Warzone, Big difference from other similar products. Worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson. He uses them for gaming on his ps. Prior had the 20 which were good but these have a clearer sound. He's very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best gaming headphones I’ve ever owned they are very loud and clear.well worth the price over the competition

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Headsets

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can here every foot steps in COD. The best part I can go the mail box without getting disconnected from the game.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought those for my son Christmas, best gift ever. He loves them and said it is definitely an upgrade from the ones he had prior.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astro a50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product excellent upgrade to previous a20 and ps5 headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Gaming Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great! but don't buy if you're not looking for the best sound... If you just want to chat with good sound, an A10 or A20 is enough.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth ever penny glad i upgrades to wireless as well and sound quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent if you have big ears and big head like me I also got the steelseries arctics pro wireless and I return them to small on the ears

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent,plug and play good for pc and i use it on ps5 as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with one main problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset, but annoying there is no optical output on PS5, meaning you have to spend another $50 just to get it to work like intended

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback. The PS5's audio setup can indeed be limiting. We continually explore ways to enhance user experiences. Thank you for your understanding.