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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5633 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 5,633 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound for gaming! Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Too expensive for the audio quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend these headsets if you are looking for a good sound quality, specially if you are going to use it with PS4 or Xbox since the drivers that comes with these headsets are to small to get good sound quality specially while gaming. Coming from HyperX, these are too inferior compare with the sound quality that you get with the half of the budget. They have great battery life and wireless rage is good though but to be honest, they are too expensive just for those two features.. I was even to return them but unfortunately I was out of the US when the return period expired. Looking for selling them.....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headband is horrible for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top head band / cushion falls out constantly (it’s not built in, it’s a separate piece) - try to stretch it out to put the headphones on and it’ll pop out Not worth the money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is that just I wanted, very comfortable, love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go to place to shop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has been the only place I don’t just order online or do pick up. Great customer service. I have had a couple of issues and Best Buy has taken care of everything.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you highlighting your positive experience with Best Buy's customer service. We strive to ensure our customers have a smooth and enjoyable experience with our products. If you encounter any issues with your Astro A50 Gen 4 headset, please don't hesitate to reach out to our support team for assistance. We're here to help. Logitech

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Helpful Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones for gaming every time I play online, also saves my partner the volume of hearing especially at night.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing 360 sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is top notch. You can hear footsteps 360. My old headset definitely had me at a disadvantage.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Should be $99

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price tag, comfortable for sure but this is my second set I've owned in the past 3 years and it's plagued with issues with connectivity, charging stand stopped working after a few months, and then micro-usb port stopped working

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the recurring issues you've experienced with your Astro A50 Gen 4 Wireless Gaming Headset, including connectivity problems, charging stand malfunctions, and micro-USB port failure. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Buy it again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Great. Cool. Would but then again. A+.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has amazing sound quality and spacial awareness is amazing. If you are using it on PC you have to make sure you set it up correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astro Gaming - ASTRO A50 + Base Station RF Wireles

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astro Gaming - ASTRO A50 + Base Station RF Wireless Over-the-Ear Headphones for PlayStation 4 - Black so far I like the quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Immersive Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headset for sure. It’s also a great customizable headset for the detachable ear and mic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent, good quality, and sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astro a50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product excellent upgrade to previous a20 and ps5 headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get astros not steel series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset for xbox or ps5,no need to buy the hdmi adapter just come out of the optical on tv to the basestation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    What they say it is true :(

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset hoping for the best everything they are say online is true unfortunately the headset has major connection issue it took me 2 hours to update the headset for it work with xbox series x once i did get it to updated it would randomly drop signal or when im using them it would have some weird static sound plus they would never charge properly i would always have to fiddle with them for the base to get them to charge but when they work its great they sound amazing but i had to return them due connection issue and charging plus it not worth the headache especially the price that you are paying for them. Hope this help

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You simply can’t beat the quality of the sound given by these headphones. I use them daily for everything and I’m still impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset once you get it set up right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little difficulty getting it all set up and adjusting the sound between game and party chat. But overall it’s a great headset.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent,plug and play good for pc and i use it on ps5 as well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset when it works right . My last pair lasted me about 9 years so I expect the same with these

    I would recommend this to a friend