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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5634 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 5,634 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love Astros

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Astros are better than turtle beaches I like the good quality of the Astros wireless

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Nice headset until they stop working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this headset on 8/6/2020, they stopped working on 9/24/2020, i submitted a ticket to Astro Gaming on 9/25/2020 even called Logitech the parent company to be told i would have to wait for Astro Gaming support to respond. The headset is very comfortable and I have used plenty to know the difference, it comes with a base station and you have three preset for the audio. The main issue is pairing of the headset to the base station that becomes the issue. when this happens I tried updating the firmware, though this was the biggest mistake as the headset repeatedly failed to get firmware update, since it couldn't get out of bootloader mode, After about a week Astro gaming support responded with a way to manually update the firmware, though that failed as well. Again was told to update the firmware to get headset out of bootloader mode, i responded back to Astro support that i would like a RMA to get new replacement, after another week they approved my RMA request though they don't know when I'll receive the headset since the warehouse is on short staff due to Covid-19. So if you have money to burn and want a comfy headset by all means this is well worth it, until headset stops working and you need support, Only reason I didn't have to wait a month to get a response was I called Logitech and they put in a ticket to get a quicker response. Not to mention was unable to register my headset on website due link being broken. Overall really expensive headset, customer support not so good. Hopefully this doesn't happen to you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are worth the hype

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. Light weight feel. Completely worth it. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. I sometimes get disconnected with party chat and game chat, game volume. I think they could have made it easier to tell which is which.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astro or bust

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally had the A40 and transitioned to the A50. Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommend. This is the first headset that i get that isnt that cheap but it was well worth it. I especially liked that it came with all the necessary adapters that you need to connect it to your ps5.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your great feedback! We're glad to hear that you're enjoying the A50 Gen 4 Wireless Gaming Headset. Your positive review will help other customers make informed decisions about their purchases.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Feedback

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work amazing! My boyfriend doesn’t ever hear anyone calling him ever

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME HEADSET! Great quality, sound, and bass! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend to buy one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can hear everything! Noise cancellation!! Charging port is very convenient!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Had this over a year and hasn’t failed me once.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Would Not Recommend!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be long, I have a lot to say about these things. Firstly, I would not recommend. Don't get me wrong, it is good in terms of sound and I used these for playing games; However it is poorly made. The foam piece on top lost stick and has fallen off, the smallest screw ever has come out of the left headphone structure, making it droopy, and the middle connecting piece that the foam sticks to has come out. Ive had to tape it and it looks horrible... Further, when I originally got this headset the base station did not work and I had to get a new one; Fast forward about 1yr and 3 or so months later and the base does not work again. Astro's support team CANNOT get back to me and when they do, their advice does not help. Wasted $300 on these and the only thing stopping me from using it is the base station wont connect to my headset to charge them, the same problem I had when I first bought it. Thanks for reading.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We regret to hear about your negative experience with the Astro A50 and this is surely not what we intend to deliver. We understand that the headset's build quality did not meet your expectations. We'd request you to get in touch with the support team through: https://support.logi.com

      Your Feedback is crucial to us therefore, we'll make sure to pass this along to our team as we strive to enhance our products as well as user experience.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling, excellent quality high-end gamers headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great choice for me to use while flying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic wireless headset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome wireless headset, perfect for playing games like call of duty online!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the price hear very clear I recommend this head to anyone who luv playing games

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them!! The sound is amazing you can feel the quality for your money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headset I’m happy with it, I have nothing bad to say

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality and overall excellent sound quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Constant buzzing in the left ear…..not happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were delivered on time and as stated. After setup, headphones were working perfectly fine and as expected. After a day of charging and on the second day of us there was a buzzing and static in the left ear that would not go away at all. After multiple resets and looking online it seems this has been a known issue for these headphones that has not been corrected after being out for so long. If we cannot find a solution for them returning them will be the next option within the next few days.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the audio issue you're experiencing with your Astro A50 Gen 4 Wireless Gaming Headset. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money Beasts all others hands down Buy this

    I would recommend this to a friend