Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 5635 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 5,635 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Died in less than a month

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, when it's working. From day one I've had constant issues with the Xbox either not seeing the microphone or the entire headset, when it's left plugged in to the console and hasn't even been rebooted. Requiring me to unplug and plug it back in and wait for it to assign the headset again. I'd often have to do this like 2 or 3 times. Now today, the headset won't even turn on. Less than a month after buying it, the headset won't even turn on. Microsoft needs to do better with this audio thing and Logitech needs to do better with this quality thing. This is the third headset I'll be returning in less than a month. The two previous were Turtle Beach Stealth 700 Gen 2s, that wouldn't stay connected worth a crap. Are there seriously no good wireless headsets for Xbox?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend and he absolutely loved it. Has been working flawlessly!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Astro Gaming A50 Gen 4 Wireless Gaming Headset! We're thrilled to hear that your boyfriend is enjoying it and that it's working flawlessly. Logitech

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for gaming. Can hear every little detail of sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly one of the best purchase of my life I have found my forever headset that I can count on sometimes the audio is too much on certain games but the features to change the volume fix that issue other than that I’d recommend this product to anyone who’s interested or looking to buy it for themselves

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Thumbs up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price they work great. Comfortable and light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get her no brainer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headset i ever owned for gaming ignore bad reviews only negative lack of Bluetooth because I like answering my phone throw my headset if im playing or waiting on my mates i watch some you tube throw my phone with voice coming throw them with other brands with Bluetooth but not this headset good thing is bass sounds great in here love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Great quality. Price is well worth it. Simple to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your wiling to spend the money they are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astro Gaming Headphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Top of the line. Wireless. Rechargeable battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome, but shouldn’t it be for the price!?!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Gaming Headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about them. Best headset I've ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A boast to gaming experience. Particularly wireless feature. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Decent Headset/ problems w/ PS5 setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few h u g e p r o b l e m s, 1. After buying the headset I find I need to spend another 50 dollars to buy an intermediary in order to run w/ my PS5. 2. The base unit only charges when the PS5 is running. These might not be problems on a Xbox. The headset does have good sound quality but if I knew these problems I would have went with another set.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset for gaming I can hear everything!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gaming head set

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my pc gaming and the sound is just fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Quality Product. I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing spacial sound

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can pinpoint enemies in call of duty no problem. its awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset some oversight

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headset at a fair price. Wish it had adjustments for the volume and game chat separately. My turtle beach 800 elite had this feature.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grat for ps4 or pc any time any day ... Great battery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset money can buy. It’s worth every dollar.

    I would recommend this to a friend