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Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 5,626 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headphones I have ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great they are comfortable and have many adjustments

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good.my husband really likes it. Love.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Love it !! Best quality on the market!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and worth the price! Sound quality is Amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best sounding headsets I’ve ever purchased!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son upgraded to this awesome headset great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve ever used. That Dolby Atmos is amazing

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Heavy; Latency

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from A40's, These A50's are too heavy for my liking, and have noticeable audio latency when encoding Dolby Digital / Atmos.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty freaking good tbh worth the price for sure!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound quality , very well made everything I expected

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is crystal clear, I can not hear outside noise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Astro A50 gaming headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good tbh but what’s annoying is that sometimes it doesn’t turn on and whenever you wanna charge you gotta leave it on the stand for a while

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got them to replace the turtle beach wired ones.. love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy BEST BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset and price. You always get good value at Best Buy due to pricing and price match. Plus the ruturn policy is awesome.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It sounds like you love the Astro A50 Gen 4 and got a great deal at Best Buy! You mentioned great audio, comfort, value, and Best Buy's price matching and return policy.

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Headband cushion is a bust!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earmuffs feel amazing! Doesn't get to hot on the ears. One thing that was a bust for me is that the top cushion on the head band kept popping off and the actual headband was killing me because the cushion would not stay on. I wish the mic monitoring was better. For the price that I paid it's not worth the $300

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unfortunate to hear. Your feedback matters, and we'll be sure to share it with the appropriate team. Thank you for bringing this to our attention.

  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 1 out of 5 stars

    Dead within 22 months

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they worked they were solid, overpriced but comfortable. What brings the rating down from what I would've probably given a 4 to a 2 is that for $300 you would expect a product that lasts longer than 22 months. The battery will no longer hold a charge, I contacted support from Astro (well logitech now but same difference), and as the device is now out of warranty it is now a crappy wired headset that anytime the micro-usb cable jostles will turn off and interrupt any experience you are trying to have. Very disappointing experience with what should be a premium headset.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it.

  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Left Earpiece Ringing Causes Tinnitus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won't experience it until you've got the battery fully charged above 80%, but the RINGING IN THE LEFT EAR. It's low high-pitch buzzing you may not always pickup on, especially while audio plays, but it causes temporary tinnitus. You'll notice it when you take off headset. Gotta return this pair.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused by the ringing noise in the left earcup of your Astro A50 Gen 4 headset. We understand how concerning this issue can be, especially for those sensitive to high-pitched sounds. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dope!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hearing is awesome on this. COD is something else yessssssssss

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improvement from the previous gen A50. Astro brand is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great. Easy to set up would definitely recommend

    I would recommend this to a friend