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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5635 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 5,635 reviews
  • Rated 4 out of 5 stars

    Comfortable and great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset improves on a lot of qualities from the previous generation of a50s. My only gripe is that sometimes the voice/game volume balance is a bit finicky.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    They don't cut out!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's it...... They don't cut out................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset! Worth the value! Only knock I would say is the surround sound is bad. But you can get dolby digital to fix that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Astro A50

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset only downside is the material on the outside is peeling.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    doesnt work well with xbox series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after a week or two of use the base station stopped connecting to my xbox and the headset was completely unfunctional; highly recommend steelseries arctis nova pro for 50 extra dollars instead of this piece of junk

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Sound was great... for an hour.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set these up and used them about an hour. The sound was great and they were incredibly comfortable. I took them off, put them on the charge pad and came back and they wouldn't turn on. Now they wont even charge, and astro's tech support is literally next to useless. I wouldn't recommend them to anyone for the price you pay.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Astro a50

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable kind of, the top plastic piece on headband wont stay together and the headset seems to have bad connection issues on both xbox and pc. Battery life is questionable doesnt seem to last as long as previous astro headset or other competitors. Sadly dont recommend these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little bit over priced, but still a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No audio jack. Bluetooth only through base station. PC and PS4 must connect to the base as PC. Xbox as xbox. Also headphone might be smaller than expected.(If you got a big head watchout) Charging the headphone is some wat a pain. Two ways to charge. One is the base station the other is the by Android charging cable. The cable must be connected through the base station if you still plan to use it while charging. The product is good, but has compatibilty/adaptability flaws.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    astro a50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headsets are amazing but for a $300 dollar headset they shouldn't hard to fix them but once you can their amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy BEST BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset and price. You always get good value at Best Buy due to pricing and price match. Plus the ruturn policy is awesome.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It sounds like you love the Astro A50 Gen 4 and got a great deal at Best Buy! You mentioned great audio, comfort, value, and Best Buy's price matching and return policy.

  • Rated 5 out of 5 stars

    Awesome Head(ache)Set

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue i have with these Headphones are how they Stop working all together until you Update the Base Station with a Computer-Based update.. my only question is "Why?" Why does it seem like EVERYTHING these days needs to be updated regardless of it purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best headset out there! The way you can change voice chat and game chat with a click of button not needing to leave your game is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aesome sauce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than my previous headset. I hope this last longer than a year

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the Astro A50 Gen 4! It's designed to deliver exceptional audio quality and comfort, and we hope it lasts for many years to come. Thank you for your positive feedback!

  • Rated 5 out of 5 stars

    Comfortable and great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck out there. At least in regards to headphones. You could find a nice trick to bang out there for the price of these headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, has some minor annoying things one a distinct low frequency beeping can be heard sometimes off and on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little heavy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The autistic are spot on but the head set itself is a little heavy. So only 4 out of 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and a pita all in one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m then the docking and messing with it to get it to charge and randomly dropping game sound with the lights going off and having to unplug it. It’s perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not next gen ready. But has next gen price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality not as good on xbox series x but good on xbox one x. Would recommend more for pc

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Connection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i turn on my system the headphones dont always connect

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is Amazing but mic does not reach that much so you definitely have to speak up louder than normal.

    No, I would not recommend this to a friend