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Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 5,626 reviews
  • Rated 5 out of 5 stars

    Noise cancelling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got these for my boyfriend and he absolutely loves them. he ignores me with these on because of the amazing noise cancelling lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset but the cushion at the top will not stay in place anymore and just falls out. I’ve seen multiple other people have this issue.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Astro Gaming A50 Gen 4 headset. We appreciate your understanding of the product's quality and its limitations. We'll continue to work on improving our product offerings to cater to diverse user preferences and needs.

  • Rated 4 out of 5 stars

    good headset with one weird problem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset but it does have some odd pop ins when connected to an xbox. there is a fix though so its not too big a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Bad headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as the speakers and microphone, its high quality. Still, I wouldnt pay 300 for this. The top part that rests on the top of your head is made of such horrible quality you would think it was a 10 dollar headset... not 300 dollars. The middle cushion piece falls out all the time. Very annoying and unwarranted for a headset at this pricepoint and I just cannot give it a good review with such a horrible weakness built in. I would also assume internal wiring of the headset is that much less stable because of the design.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 2 out of 5 stars

    Last gen specs next gen pricing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the perfect volume..... thats the only pro ... cons the middle piece of headband constantly pops off .... 0 Bluetooth ..... startup is super slow not worth the premium in 2023 they are last gen and you can tell

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your insights with us. We will be sure to pass on your feedback to the right team. Thank you for bringing this to our attention.

  • Rated 3 out of 5 stars

    ok but better when on sale

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice headset! Just wait for it to go on sale and it'll be a better buy imo.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Astro A50 Gen 4. We're glad you’re enjoying the headset and appreciate your thoughts on its value. Your input helps us continue to improve the overall experience for our users. Logitech

  • Rated 5 out of 5 stars

    Best Headphones On the Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very pricy but I've had too many headsets that squeeze my ears or not fit my ears. Sure you can get something similar for cheaper but this headset makes gaming a lot easier in my opinion. You can customize these to your liking and overall the best purchase I've ever made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Decent Set.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not the best. I have had worse though. Charges fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The headband is meant to break

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate these 5 stars if the headband wasn't meant to break.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my boyfriend. He has previously purchased Turtle Beach headphones and returned them because they weren't good so I got these and he loved them. Haven't heard any complaints. Setup was a lot easier because he had to download software for the Turtle Beach ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headpt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head piece has a part that keeps popping off making it annoying to keep putting back in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Quality is good but .....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great but have to constantly unplug USB every time I start my console because I can't hear sound

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Anniversary present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband since his xbox one headset was wearing out and he seems to like it. Just takes some getting used to with the settings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally like the sound of the A40. These A50 are closed design so maybe that’s why they don’t sound as good as the open back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A50

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good pair, I really recommend this product. I’m waiting to get the new model

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback on the Astro Gaming A50 Gen 4! We're glad you're enjoying your headset and looking forward to the next model. Your recommendation is appreciated!

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Astro = Apple of headsets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but the mic is trash. For $300 it should be way better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound great…. Everything else, not so much

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good but I’ve had numerous issues with every aspect of these headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging stand is a pain to get seated correctly, bigger issue is the headband constantly popping apart, literally had to fix with ductape. I would pay maybe $20 for this set, anything more is uterlly wasteful. Will be taking out to the range and blasting it with a 6.5 creedmore at 600yds for satisfaction, only way to get the value at this point.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Astros A50s are the only headset I will ever buy!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset had it from when it came out no issues! It broke due to me damaging it by mistake but I just walked out with the same headset! Love the a50s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second unit I’ve purchased. This headset is the best high end option out there. DO NOT UPDATE FIRMWARE! It will break the headset.

    I would recommend this to a friend