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Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 5,626 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    It’s okay, but not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Struggled to get it setup, astros command center was not recognizing the headset when connected. Took about a good hour or two to actually connect and use, which is too long in my opinion. Sound quality was okay. Microphone input was just not good even with adjusting settings.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headset, But Overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset but you need a pc to set it up properly if you wanna use it on Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this open box, and it still had the plastic on it. Whoever boguht this and returned it, thank you so much! Saved me 100 bones. And i love these things. I definitely recommend getting the mod kit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriebd love these, especially when hes play cod and our screaming toddler in the background running around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing, but the mic quality isn't the best.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality headset. By far the best set of headphone I have owned and will definitely be recommending them to people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets I purchased in a long time from Best Buy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Astro Gaming A50 Gen 4 headset! We're delighted to hear that it's one of the best headsets you've purchased from Best Buy. We appreciate your recommendation.

  • Rated 4 out of 5 stars

    great headset with some issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great, but sometimes you have to reset the base station to make the microphone work or show up. Pretty annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but make sure to have a computer to download and upload software. Wish it was a bit easier to adjust sound while playing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Astro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item,but the cushion part falls off easy, you have to use a hairtie to keep it in place. Other than that good item

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should be a 5/5 but these things bring it to a 3/5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good high-quality headset only thing is if I’m going to be paying top dollar I don’t think it’s fair. You have to buy an HDMI adapter. Also the top cushion for your head always pops off

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your feedback on the Astro A50 Gen 4 headset. We appreciate you recognizing its high quality and overall positive experience. We understand your disappointment regarding the need to purchase an HDMI adapter separately, especially considering the premium price point. We'll take your feedback into consideration for future product offerings.

  • Rated 4 out of 5 stars

    Astro A50

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall good headset. it does get uncomfortable after long gaming sessions. microphone tends to be choppy sometimes as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing it would be better if I could replace the ear parts after a while

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Astro A50 Gen 4 headset. While we're glad you enjoy the headset, we understand the importance of replaceable ear cushions for maintaining comfort and hygiene. We'll share your feedback with our product development team to consider for future models.

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but ends io giving you problems. Id try for some steel seris mics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but prefer the A40s.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cut out now and then, and go to sleep quite frequently. It gets anoying while playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Defective Headpiece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Head piece kept coming off and would not stay snapped in. But sound quality pretty good

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the defective headpiece on your Astro A50 Gen 4 headset. It's frustrating when a product doesn't function as expected, especially something as important as the headpiece. Your insights are valuable for us as we continuously strive to improve our offerings.

  • Rated 5 out of 5 stars

    In good shape!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best. It genuinely works so good. It has a charging station and it lights up when im playing at night. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for the right gamer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am incredibly disappointed in the lack of help you find online in order to perfectly tune these on the Xbox Series X. For PC users, there are hundreds of videos but there are few videos to help Xbox users tune these to play games and hear footsteps. The lack of tutorials and help made me fail to find a nice balance between voice-chat and in-game audio. I'm not a tech expert so this was a huge drawback for me. I'm going to go with a simpler headset and wish for better luck. That being said, the audio you do hear in these sounds phenomenal. These are great for the person who knows how to perfectly tune the frequencies. I'm not that person so we are not a great fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    they are awesome but broke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these i think they are awesome but unfortunately not even 6 months of having them and the mic works sometimes and sometimes doesnt from moving it up and down from the mute or charging position. other than that the sound quality are awesome just wish they would have lasted me alot long especially for how expensive they are.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    As if 300$ isnt enough add another 50$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they sound great and feel very comfortable but for 300$ they should come wjth everything incuded for the newest console. (Ps5) even advertises that its compatible.. yeah when you buy the xtra 50$ HDMI adapter..

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the feedback! We'll surely make sure to share it with the right team. Thanks for bringing it to our notice.