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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5635 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 5,635 reviews
  • Rated 5 out of 5 stars

    The Him of Headsets

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset ever. Had to double it ngl. I fw this hesdset

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're loving the A50 Gen 4 Wireless Gaming Headset! It's designed to deliver an exceptional audio experience, and we're glad it's meeting your expectations. Thank you for your kind words and support!

  • Rated 5 out of 5 stars

    Astros a50

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headset for ps5…this is my second pair because i give the first one to my little brother

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Indeed. The Astro A50 is a well- regarded wireless gaming headset that is compatible with the PS5, so you've made a good choice!

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    they are awesome but broke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these i think they are awesome but unfortunately not even 6 months of having them and the mic works sometimes and sometimes doesnt from moving it up and down from the mute or charging position. other than that the sound quality are awesome just wish they would have lasted me alot long especially for how expensive they are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astro W

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of, if not the best, headset I have owned. I definitely recommend!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that the Astro A50 Gen 4 is one of your favorite headsets! Your positive feedback is a testament to its quality and performance. Thank you for sharing your experience and recommending it to others.

  • Rated 4 out of 5 stars

    Great, but prefer the A40s.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cut out now and then, and go to sleep quite frequently. It gets anoying while playing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson was so happy to receive this gift. He said it was his second favorite gift.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad your grandson loves his Astro A50 Gen 4! It’s wonderful to hear that it brought him so much joy. Thank you for sharing your positive feedback.

  • Rated 5 out of 5 stars

    Easy pick up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy pick up, and ordered and packed up correctly.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on your recent purchase of the Astro A50 Gen 4 headset. We're glad to hear that your order and pickup process went smoothly.

      We hope you enjoy the exceptional audio quality and comfortable fit that the A50 Gen 4 offers. If you have any questions or need further assistance, please don't hesitate to reach out to our customer support team.

  • Rated 5 out of 5 stars

    Noise cancelling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got these for my boyfriend and he absolutely loves them. he ignores me with these on because of the amazing noise cancelling lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Bad headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as the speakers and microphone, its high quality. Still, I wouldnt pay 300 for this. The top part that rests on the top of your head is made of such horrible quality you would think it was a 10 dollar headset... not 300 dollars. The middle cushion piece falls out all the time. Very annoying and unwarranted for a headset at this pricepoint and I just cannot give it a good review with such a horrible weakness built in. I would also assume internal wiring of the headset is that much less stable because of the design.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound but still loylts of problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are lighter than last model, more plastic but feel good, they sound amazing but mic had a lot of issuses and connection with my Xbox had issuse lots of times Xbox wouldn't register a headset so couldn't use the mic and the mic just randomly disconnects leaving you to unplug the base station to reset the device, great sound but definitely not worth the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My husband lives them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these! Would definitely order again.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It sounds like your husband is very happy with his Astro A50s! They're a popular choice among gamers for their excellent audio quality and comfortable fit. Glad to hear he's enjoying them. Logitech

  • Rated 3 out of 5 stars

    EQ on Xbox isn’t available.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not if I can’t find correct settings, but adjusting them on the Xbox isn’t possible. Seen that you can adjust them on PC, but the Astro app on the Xbox Series X doesn’t detect them.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello there! We apologize that the Astro Command Center app for Xbox Series X doesn't currently allow EQ adjustments for your A50 Gen 4 headset. Your feedback is valuable and helps us improve our products.

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great headset for gaming and music

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Absolutely love the A50s. First pair lasted me 4 years. Had to get a new pair after battery stopped charging. Will continue to support Astro

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love these for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair and have worked great. The only complaint I have is that the paint started flaking off on my first pair right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second unit I’ve purchased. This headset is the best high end option out there. DO NOT UPDATE FIRMWARE! It will break the headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Best buy!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    many features included hard to name all the pros, by far the best one is Dolby digital access included. The only con is not being able to use them on my phone ASTRO please add IOS or Android phone connectivity. I can wear them all day,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 The only thing missing is Bluetooth for other devices.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your 10/10 review of the A50 Gen 4 Wireless Gaming Headset! We appreciate your feedback and will continue to innovate our products to meet the evolving needs of our customers.

  • Rated 3 out of 5 stars

    I think I bought the brand not the quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality headset however, it’s really annoying that before using them I have to unplug the base from my console. Before. Every. Use. They are updated. It happens with any of the USB’s unplug it into. It’s annoying. The battery life definitely is not as long as it says. After about 3-4 hours it’s almost drained completely.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset kinda confusing to get settings right other than that a good headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones for Xbox Series X!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these today for my Xbox Series X. All I can say is WOW. I had the Turtle Beach Stealth 700s and nothing but static. These are these best for the Series X. Awesome. Thank You Bestbuy!!!

    I would recommend this to a friend