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Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 5,626 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset kinda confusing to get settings right other than that a good headset

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I think I bought the brand not the quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality headset however, it’s really annoying that before using them I have to unplug the base from my console. Before. Every. Use. They are updated. It happens with any of the USB’s unplug it into. It’s annoying. The battery life definitely is not as long as it says. After about 3-4 hours it’s almost drained completely.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset ever!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve own. Can’t wait for the Astros A50x to be in stock because I’m buying it instantly!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your positive feedback on the A50 Gen 4 Wireless Gaming Headset! We're glad to hear that it's the best headset you've owned.

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Okay but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the Razer Barracuda headset instead, dont waste time buying and returning these. If your an Astro product fan, they're great honestly, but Razer is better.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.

  • Rated 3 out of 5 stars

    Prob not worth the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost too many audio setting and you can feel overwhelmed. I have friends with different headsets that hear sounds and footsteps way better than me. I get a lot of “dude you didn’t hear him behind you”

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback on Astro A50 Gen 4 Wireless Gaming Headset! We appreciate you acknowledging the ease of connecting the MX Mechanical keyboard. We understand your point regarding audio settings. We're always looking for ways to improve audio clarity and provide a more intuitive user experience. Feel free to reach out to our support team if you have any questions about optimizing your Astro A50 settings for better footstep detail.

  • Rated 5 out of 5 stars

    A Best buy!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    many features included hard to name all the pros, by far the best one is Dolby digital access included. The only con is not being able to use them on my phone ASTRO please add IOS or Android phone connectivity. I can wear them all day,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound but still loylts of problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are lighter than last model, more plastic but feel good, they sound amazing but mic had a lot of issuses and connection with my Xbox had issuse lots of times Xbox wouldn't register a headset so couldn't use the mic and the mic just randomly disconnects leaving you to unplug the base station to reset the device, great sound but definitely not worth the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive Trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utter waste of time and money. Headset recently decided to lock up with the power light on, couldn't turn on or off. Went through various fixes online, eventually got to reset the headset. Now it will not connect to the xbox at all. Have tried more resets, rebooted system, connected with the cord, tried everything but still will not connect. Manufacturer does not supply user manuals either. Hope you don't need to know anything about the product you just payed 300$ for! Avoid this headset at all costs.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sounds great but broke on me after a few months...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great until it just started breaking down after a few months. Dock charging stopped working. Now the actual battery is dying. Won't hold a charge properly and will drop from like 25% to 0% seemingly without cause. oh and actually I had issues with the Dolby Atmos subscription for PC! It's supposed to just activate a license when you plug in the base station and install everything but it never did. ended up having to deal with Astro's support and they emailed me a Windows Store key to activate a Dolby Atmos subscription. like wtf? buy something else. i am really regretting telling my fiancee how much I liked these when I first got them which convinced her to get a pair a couple months after me. I am just waiting on hers to break now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Astro A50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands the best headset on the market. The sounds, comfort and smart tech make it worth while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love these for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair and have worked great. The only complaint I have is that the paint started flaking off on my first pair right away.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Way too expensive for the quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of the headset I am very disappointed in the overall quality. At first I really enjoyed it, didnt sound as good as the Sennheiser's I tried ( not surprised) but much much more comfortable as I have a big head. Now where the main issues really began to have issues was mostly in the charging system and the base stand as a whole when it would constantly fail to update firmware. That issue solved, months passed not really caring to update as more came out, but now the headset started to fall apart. A screw backed out of the headphone so the ear piece fell off, whatever no issues, I have tamper proof torx heads to re attach it. But now, still less than a year of owning it, the top head cushion is popping out of the headset making it very annoying to wear and in convenient, for the price of this headset I expected a much better quality control

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones for Xbox Series X!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these today for my Xbox Series X. All I can say is WOW. I had the Turtle Beach Stealth 700s and nothing but static. These are these best for the Series X. Awesome. Thank You Bestbuy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yesssss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work amazing. I love the charging doc and the fact they they turn off and on varying head detection.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you're enjoying the A50 Gen 4! The charging dock and auto on/off features are designed to enhance your gaming experience.

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a product review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy gamer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as a last minute Christmas gift. I was so relieved at the price Best Buy listed it and that it was in stock. The recipient couldn't have been happier !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever recommend, get these and be as happy as me

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're loving the Astro A50 Gen 4 headset! It's definitely a top-tier choice for audio enthusiasts. Enjoy the incredible sound experience!

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headset!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sounding headset!! Highly recommend!! Super comfy to wear for long gaming sessions!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great headset, awful base station

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A50 headset is all around solid. I owned the original A50 wired headset from many years ago and this is as good as the original. However, my low start rating is due to the base station. It is just awful. You place the headphones into the base station and it feels like they should start charging. The magnets pull the headphones in and you can hear the pins connecting to the headphones. But they don’t start charging. You have to lift them up and set them down 10, 20, 30+ times before it starts to charge them. I’ve never had them start charging the first time I’ve put the headphones into the base station. What an awful experience for $300. I might look into swapping these out for a new pair since this base station actually seems like it is defective.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Had 2 take these back

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I down loaded the Dolby on xbox one x and it blew the sound off so I took them back and keeping my old Astro a50’s for the time being....

    I would recommend this to a friend