Customer Ratings & Reviews
- Model:
- 939-001680
- |
- SKU:
- 6349970
Customer reviews
Rating 4.2 out of 5 stars with 5635 reviews
(5,635 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Happy gamer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought as a last minute Christmas gift. I was so relieved at the price Best Buy listed it and that it was in stock. The recipient couldn't have been happier !
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Amazing headset!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sounding headset!! Highly recommend!! Super comfy to wear for long gaming sessions!!
I would recommend this to a friend Rated 5 out of 5 stars
Pricey yet worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I’ve owned for gaming. I’ve personally used turtles, and Arctis; all wireless. Albeit expensive, I really like the ease of use for the Astros. Super simple to manage the headset settings and updates through the app on Xbox.
I would recommend this to a friendRated 4 out of 5 stars
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't recommend it much because a year after buying them the battery began to fail
No, I would not recommend this to a friendRated 5 out of 5 stars
A50
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good pair, I really recommend this product. I’m waiting to get the new model
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the positive feedback on the Astro Gaming A50 Gen 4! We're glad you're enjoying your headset and looking forward to the next model. Your recommendation is appreciated!
Rated 3 out of 5 stars
Average
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset but the cushion at the top will not stay in place anymore and just falls out. I’ve seen multiple other people have this issue.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the Astro Gaming A50 Gen 4 headset. We appreciate your understanding of the product's quality and its limitations. We'll continue to work on improving our product offerings to cater to diverse user preferences and needs.
Rated 3 out of 5 stars
Should be a 5/5 but these things bring it to a 3/5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good high-quality headset only thing is if I’m going to be paying top dollar I don’t think it’s fair. You have to buy an HDMI adapter. Also the top cushion for your head always pops off
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
I would recommend this to a friendBrand response from Logitech
Posted .Hey! Thanks for your feedback on the Astro A50 Gen 4 headset. We appreciate you recognizing its high quality and overall positive experience. We understand your disappointment regarding the need to purchase an HDMI adapter separately, especially considering the premium price point. We'll take your feedback into consideration for future product offerings.
Rated 1 out of 5 stars
Beyond mid headset.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is so mid it’s unbelievable. I used a pair of steelseries arctic 3 which is a fairly cheap headset and going to these I thought it was going to be a massive upgrade but sadly it was more of a downgrade. Base station doesn’t always connect so ur sitting there waiting 5-10 minutes for it to connect overall 0 out of 10 this model of the gen 4 is nearly 4 years old and it’s age shows especially on next gen. Either pick something else or wait for gen 5 the a50s badly need a refresh I will be returning.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate and we apologize for the inconvenience. This is not the experience we want you to have. We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Okay but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get the Razer Barracuda headset instead, dont waste time buying and returning these. If your an Astro product fan, they're great honestly, but Razer is better.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
Rated 1 out of 5 stars
Expensive Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Utter waste of time and money. Headset recently decided to lock up with the power light on, couldn't turn on or off. Went through various fixes online, eventually got to reset the headset. Now it will not connect to the xbox at all. Have tried more resets, rebooted system, connected with the cord, tried everything but still will not connect. Manufacturer does not supply user manuals either. Hope you don't need to know anything about the product you just payed 300$ for! Avoid this headset at all costs.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 3 out of 5 stars
Prob not worth the price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost too many audio setting and you can feel overwhelmed. I have friends with different headsets that hear sounds and footsteps way better than me. I get a lot of “dude you didn’t hear him behind you”
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your feedback on Astro A50 Gen 4 Wireless Gaming Headset! We appreciate you acknowledging the ease of connecting the MX Mechanical keyboard. We understand your point regarding audio settings. We're always looking for ways to improve audio clarity and provide a more intuitive user experience. Feel free to reach out to our support team if you have any questions about optimizing your Astro A50 settings for better footstep detail.
Rated 5 out of 5 stars
Best headset ever!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I’ve own. Can’t wait for the Astros A50x to be in stock because I’m buying it instantly!
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for your positive feedback on the A50 Gen 4 Wireless Gaming Headset! We're glad to hear that it's the best headset you've owned.
Rated 5 out of 5 stars
best headset for series x
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Astro has been making headset for a long time. As a kid astro was the idea headset to get they are a little pricy but honestly it is worth the value. As well with the geek squad warranty it makes it worth it.
I would recommend this to a friendRated 5 out of 5 stars
GREAT GAMING HEADSET!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reading reviews after reviews, this works amazing. It does take awhile to charge up the first time so take that into account before you get ready to start the Call of Duty session! Updated the headset and have had ZERO issues. Great Headset.
I would recommend this to a friendRated 4 out of 5 stars
No bad!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really god! but the software is very poor! i wish they could add more things
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Top piece breaks easily and not comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing but only after I purchased some 3rd party leather cushions for it. For something being 300, you would expect some extra ones to be provided and for it not to break so easily. The top part of it has this cushion piece that doesn’t stay in place and I found online that many people had the same issue. That’s the most important piece for comfortability because without that cushion, the top of your head will start hurting after maybe an hour of use.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your feedback; we appreciate every form of feedback. We will be sure to pass on your feedback to the right team. Thank you for bringing this to our attention.
Rated 4 out of 5 stars
Good but there is a flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is terrible. But it still is a good headset.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been a huge astro fan since xbox 360 days. For the money I am actually disappointed in the sound and build quality. Quite heavy on the head after only about an hour of use I have to take them off. I wouldnt recommend for the price I paid. Sub 150 would be a better deal.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not made to last for the money & poor software.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these just over two years, and the battery has failed. They won't charge, and are only usable when plugged in. Also, around a year ago, the headband insert started popping out nonstop, and has been an annoying nightmare since. Oh, and the desktop software from the Microsoft Store is glitchy, rendering these "bricked" multiple times from updates, requiring multiple hard resets to fix. Don't waste your hard earned money on these, and go with something else. The dock is the reason I bought them, but they simply are not worth it to die in 2 years time.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience you've experienced with our product. We understand that the battery failure, headband insert issue, and glitchy software have caused frustration. We strive to provide high-quality and reliable products, and we regret that your experience did not meet your expectations. We value your feedback and will forward it to the concerned team. Please reach out to our customer support team so that we can assist you with any further concerns or provide a resolution.
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Overpriced
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely overpriced. Sound did not warrant the price. Mic was decent.
No, I would not recommend this to a friend