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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5635 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 5,635 reviews
  • Rated 3 out of 5 stars

    Think again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love it, didn’t. Not sure if i got A bad one or what but the sound quality is no where near the A40’s. I bought Them for the wireless capability and expected the same quality of sound but was disappointed. I did End up returning but for what they’re meant for and the look is amazing. Just wish the sound quality was there.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset doesn’t balance chat n game well and sometime hard to get it to charge properly on the base

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great set of headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what it is, met my expectations, i do wish the dolby button had an on/off led

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Astro A50 sounds like a good fit! No LED indicator for Dolby on/off, but some models might have audio cues or software indicators. You can also try listening to tell the difference by ear.

  • Rated 4 out of 5 stars

    Headphobes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more options, and brand. In my opinion could use custom parts fir a better user experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UPDATE FIRST !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked up today , so can’t give a long term review yet BUT ! For those of us using next gen you have to update straight out the box using a PC/Mac . Or the volume will not be 100 percent , everything will be low .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very satisfied

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset I love it to death, the only thing is it felt complicated to figure out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the cost falls apart poor design.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls apart. Supposedly has a head cushion that literally will not stay in the headset so it's pointless for what I paid for these things they should have been perfect but they're not so I would rate them as such. I would look for a different brand if I were to buy again these are not worth what they cost The turtle Beach headset I had before this was by far a better design never had any problems with it falling apart only reason I got a new ones is because of the age. Next time I'll just buy another set of turtle Beaches and not waste my money on something like this

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.

  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced. Headphones to play games, had to be something cheaper as good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it. Made gaming online even better and very ease to setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok but better when on sale

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice headset! Just wait for it to go on sale and it'll be a better buy imo.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Astro A50 Gen 4. We're glad you’re enjoying the headset and appreciate your thoughts on its value. Your input helps us continue to improve the overall experience for our users. Logitech

  • Rated 5 out of 5 stars

    Competitive Edge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Astro Headphones worked wonders, both for competitive and casual gameplay!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome review! We're glad you enjoy your A50s! Any features you love the most? Your feedback helps us improve.

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not made for people with big heads. Only made for individuals with small heads. Definitely recommend for females or children. Just remember you need a PC or laptop to download the software update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A 50s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headsets in the market a bit of an issue when you try to update the firmware but overall great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever recommend, get these and be as happy as me

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're loving the Astro A50 Gen 4 headset! It's definitely a top-tier choice for audio enthusiasts. Enjoy the incredible sound experience!

  • Rated 5 out of 5 stars

    Top notch headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great product. Very easy to set up. The sound clarity is great while hearing no outside noise.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Pretty good if it gets stuck trying to connect just update ur on yoyre computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A50

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prolly favorite headset I’ve had no doubt just a little pricey for not having Bluetooth built in

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average rating for an average product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. They sound “good”, for most people. Could be better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sounded like tin cans

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried these to replace my a40s with the mix amp since i wanted wireless.. however they sounded terrible in comparison ... the a40s were alot more punchy and just sounded better to me. Ended up returning them and keeping my a40s. Might try again later in the future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought these for my wife as a headset for her phone, she works from home and she loves having these, it makes working much easier and private when they have meetings and stuff.

    I would recommend this to a friend