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Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 5,626 reviews
  • Rated 5 out of 5 stars

    Best headset overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has been the best purchase I’ve made for gaming

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! That's awesome to hear! While we at Logitech are a bit biased of course, we're always happy to see gamers finding headsets that enhance their experience.

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not made for people with big heads. Only made for individuals with small heads. Definitely recommend for females or children. Just remember you need a PC or laptop to download the software update.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, but not great, especially for the cost. Definitely went with Razer Blackshark v2 over these. Not worth the money. No noise cancellation. Mic feels very flimsy.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback and apologies as the product didn't meet your expectations. Your feedback is important to us, and we'll make sure to share it with the right team.

  • Rated 4 out of 5 stars

    Headphobes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more options, and brand. In my opinion could use custom parts fir a better user experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Astro World

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones, however, cord for the base stand, or the base stand itself tends to malfunction. I advise getting the geek squad membership. It'll help. Also, the head support tends to pop off a bunch to the point it won't fit anymore. Maybe I just have a big head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UPDATE FIRST !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked up today , so can’t give a long term review yet BUT ! For those of us using next gen you have to update straight out the box using a PC/Mac . Or the volume will not be 100 percent , everything will be low .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced. Headphones to play games, had to be something cheaper as good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought these for my wife as a headset for her phone, she works from home and she loves having these, it makes working much easier and private when they have meetings and stuff.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dock not charging headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it march 2024 it is October 2025 and my dock will not charge my headset

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sounded like tin cans

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried these to replace my a40s with the mix amp since i wanted wireless.. however they sounded terrible in comparison ... the a40s were alot more punchy and just sounded better to me. Ended up returning them and keeping my a40s. Might try again later in the future.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average rating for an average product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. They sound “good”, for most people. Could be better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A50

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prolly favorite headset I’ve had no doubt just a little pricey for not having Bluetooth built in

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not for bigger heads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have listened to the many reviews about the A50s being small for those with a big head. Th plastic part on the headband kept coming loose. For a high end headset, it seems cheaply built. The sound is amazing. Have no complaints about sound quality.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Decent headset not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is very high, the top head piece with foam is very poorly made and keeps falling out. Very heavy for a headset.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 3 out of 5 stars

    White noise!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White noise in left ear! Very annoying will be returning them tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that you're experiencing white noise in the left ear of your A50 Gen 4 headset. We understand this is annoying and are sorry for the inconvenience this issue has caused. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    Hardware Issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried to enjoy this headset two different times. Both times I had the headset stop updating firmware and become unusable a few months after the manufacturing warranty expired. The software to use this product also doesn't work and requires luck to fix.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t charge it when you turn off your consul you have to buy a different adapter for that in the Adobe audio only works with a different adapter

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your feedback on the A50 Gen 4. We apologize for the limitations with charging and Dolby Audio requiring an extra adapter. We aim for user-friendly features and appreciate your feedback!

  • Rated 4 out of 5 stars

    Astro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be a hassle dealing with the software, but the quality of the headset is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ....

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hit Ben hurts the top of my head a lot of The Times. Not comfortable there will be a squealing sound that comes out of the headset but for most part of it it's OK and normal. Ear pieces could be a lot more comfortable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset so far. Changes gaming experience without a doubt! Had to do some fine tuning of audio to hear other players - seems like a potential common problem with this headset - but works well afterwards.

    I would recommend this to a friend