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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5635 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 5,635 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    How much I paid i should have no problem NEW!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the first day. But they kept disconnect from the base station. Supposedly if your wifi signal is 5.something hertz you have to disable it because the base station uses the same signal to connect to the headset. So I had to disable that on my router. Then they kept disconnecting again but when I took them off my head they connected. It seemed like if the ear pieces were to far apart they would disconnect but off my head they worked fine... and I know my head is not that big. As for the sound it sounded great when they worked which was like only 40% of the time. Only after 1 week I purchased the 40s. Hopefully they are way better and cheaper. To expensive for a cheap broken product with connection issues right off the back. . I do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headband pad sucks.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy this, get the software and turn down the sidetone. For some reason when you first install to your PC the sidetone is turned all the way up. For the price, I should not have to 3D print a part, or manipulate the headband so that the pad doesn't pop out. Since purchase, the pad in the headband dislodges and is absolutely infuriating to deal with.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there! We are sorry to hear that the headband pad on your Astro A50 Gen 4 is dislodging and causing inconvenience. We understand this must be frustrating, especially for a product at this price point. Our products are designed to be durable and comfortable, and we apologize for the trouble it's causing you.

      Thank you for your feedback about the headband pad. We take customer feedback seriously and will investigate this issue further.

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset! I would recommend to friends.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear that you're enjoying the Astro A50 Gen 4 headset! Its impressive audio quality and overall performance make it a top choice for gamers. Thank you for your recommendation!

  • Rated 4 out of 5 stars

    Astro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. headset would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has been the best purchase I’ve made for gaming

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! That's awesome to hear! While we at Logitech are a bit biased of course, we're always happy to see gamers finding headsets that enhance their experience.

  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I have ever posted! I really recommend this headset to anyone looking for something new and stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing once you figure out how to work it properly. Only issue is the fabric on the top part that sits on your head. Looks like it won’t last long. So be gentle while putting it on and off!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bells and whistles at a cost

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard some good things about the Astro brand. Tried their best but to be honest I wasn’t too into it. They sounded similar to the competitors in the same price range. I decided to go with some other ones because these were too big but I did like that it supported Dolby Atmos.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BEST heatset in market

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST headset ever owned. Awesome customer service. Charging takes a little time on the base unit ability to change and custom set sound profiless with use of computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A50’s Is A Must Cop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best must have headsets in the game currently. It definitely helped improve my gaming. I would recommend this headset to anyone wanting to get the most out of their money.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Decent headset not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is very high, the top head piece with foam is very poorly made and keeps falling out. Very heavy for a headset.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 3 out of 5 stars

    Iffy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was amazing at first but over about a year it started developing receiver issues bc it is wireless and it also picked up other signals and made noises all the time that wasn't from the games I was playing was really quite annoying. I went for the wired astro a40s now and I'm happier.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Game head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and it works good and easy to use with my equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    astro A50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great is a little confusing to set up on xbox but other than that it works great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Too much Headache

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset sounds amazing, when it works. It worked for about a year and then the constant updating that caused them to just stop working. The updaring of this headset makes no sense to me. Everytime they required an update I got nervous. Of course I would have to factory reset and re-update from bottom up. The app is abysmal and required to update. The app would RARELY have the update icon available when I needed it. I used them on xbox and I would have to unplug and connect to pc in order to update.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's surely disappointing and not what we intend to deliver. We'd recommend you to get in touch with the Logitech Support team as they'll be well equipped to assist you further with the necessary steps. We appreciate your feedback and will take it into consideration. Thanks so much!

  • Rated 5 out of 5 stars

    astro 50

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are worth it, I was worried that they wouldnt be what i wanted but they are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOund quielty good .. buttons are hard to figure out on side of headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A hit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was a hit... the noise reduction was awesome. This was a 2nd headset we purchased. We have 4 gamers in our household and 3 of them have this headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is good, couple times the sound has cut out. For the $, that shouldn't happen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t charge it when you turn off your consul you have to buy a different adapter for that in the Adobe audio only works with a different adapter

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your feedback on the A50 Gen 4. We apologize for the limitations with charging and Dolby Audio requiring an extra adapter. We aim for user-friendly features and appreciate your feedback!