Customer Ratings & Reviews
- Model:
- 939-001680
- SKU:
- 6349970
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Firmware and volume issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this headset expecting an experience worth the high price point Issues with the Astro Command Center firmware not updating and crashing kept coming up This headset (tested on PC) even at max volume on the headset is incredibly low. Not even exaggerating, it's probably half the volume of most other headsets you will find Contacted support and they were incredibly unhelpful. I ended up returning this headset and purchasing the SteelSeries Pro Wireless, and so far it's incredible.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Dunk! We're sorry to hear the A50 Wireless Dolby Atmos Over-the-Ear Headphones are not meeting your expectations. We do often release updates and fixes for our products as we gather feedback from our customers like yourself, so hopefully these issues would have been fixed by now. Should you still need more information, you can find all the detailed instructions for your product right here: https://help.astrogaming.com/hc/en-us/articles/360031104531-A50-BASE-STATION-PLAYSTATION-4. At Logitech, we strive to make sure our customers always have a great experience with the products & services we make, so we definitely appreciate your feedback. Thanks! - Mathieu from Logitech
Fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beside the very slight constant buzzing noise on one ear it’s fine for the price.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback. We appreciate you bringing the slight buzzing noise to our attention. We are always striving to improve the audio quality of our products. We're sorry this has impacted your experience.
Nice headset, terrible support by Astro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset itself seems like it would be great, however, there is a major issue that Astro hasn't addressed for the PS4 even though they are aware of the issue. After downloading Astro Command Center, you have the option to turn off sidetone (where you hear your own voice through your headset as you talk) but it doesnt actually shut down. I have tried EVERYTHING. They even sent me a firmware update to manually apply, no fix. I have had weeks of communication with Astro and they are aware of the concern, and are "working" on repairing it, but no ETA. The headset has been out for 3 months and they haven't been able to fix this with a firmware update? For a $300 headset? That's insane to me. I would steer clear of this headset for a PS4 if I were you.
No, I would not recommend this to a friend- Pros mentioned:Comfort
Not worth the price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had nothing but problems with this headset. Used to have the A20 and loved it upgraded to the a50 and it’s disappointing. Doesnt hold a charge, have to be connected to a usb most of the time. You also need a seberste adapter to fully “use” it, but the adapter is like an extra 30 bucks and crapped our within w couplw weeks. Spend your money somehwere else fhis isnt worth it
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
- Pros mentioned:Comfort, Sound quality
I can hear colors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headset, comfortable with amazing audio. High quality
I would recommend this to a friend Good but could be better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good but you have to download an app for it to work on the Xbox X.
I would recommend this to a friend- Pros mentioned:Comfort
Not worth the price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quality is not the best charging them is a pain if you misline the pins to recharge them overnight you'll just come back to dead headphones the next day Comforts okay durability is why I got them definitely more durable than steelseries but still serious gets better features it would be worth it if they were 100 bucks less or even less and the best part is the app is so finicky I can't even get it to work
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about the experience. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Thee Best Gaming Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent on noise cancelling, It has been the best gaming Headet
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the feedback! We're glad you enjoy the Astro A50 Gen 4 Wireless Headset's noise-cancelling feature. It helps create a more immersive gaming experience.
Gaming headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a excellent brand of gaming headsets my son really enjoys them
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your positive feedback on the A50 Gen 4 Wireless Gaming Headset. We're pleased to hear that your son is enjoying the product. Your satisfaction is our priority.
Astro headset
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset would recommended for anybody that plays warzone or Fortnite or just any fps in general
I would recommend this to a friendGamer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband is a gamer and has a collection of these. He likes this brand
I would recommend this to a friendBrand response from Logitech
Posted .A collection of Astro headsets - your husband must be a serious gamer! We're happy he enjoys the A50 Gen 4.
Do not buy!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was warned about the long list of issues with these headphones and was told to go with turtle beach. I went to Best Buy to get a set of headphones and after seeing them and the price I thought, there's no way these are garbage like they are made out to be. Well...... the headband doesn't stay on and it makes them unusable. For 300+ dollars how could the company make such a horrible design flaw. Additionally the base station power cuts in and out. Clueless as to why, I have tried using different cords and different power sources and nothing work. Today, just 4 months after owning them, (adult owned and cared for) the base station will not turn on and they are completely useless. TRASH!
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
Very very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and long battery life you wont be disappointed
I would recommend this to a friend - Pros mentioned:Sound quality
Gaming headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset sound quality is amazing, but the charging station is really annoying to use, sometimes I have to sit it on an angle to get it to charge, other than that headset is amazing.
I would recommend this to a friend Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excelent headphones for advanced players. excelent headphones for advanced players. excelent headphones for advanced players. excelent headphones for advanced players.
I would recommend this to a friendwould recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good headset havent had any problem, bought it back in august of 2022, got one for my ps5 and xbox series x
I would recommend this to a friendBest comfy headset!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product no issues at all would buy again and highly recommendA++
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the positive review of the Astro Gaming A50! It's great to hear that you're enjoying the headset so much. It seems like a solid choice for many gamers.
Would still recommend highly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well but sometimes the audio ax up so you have to do some adjusting to fix it
I would recommend this to a frienda must for any gamer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.all gamers need this headphone set, best one yet.got it for one of my grandsons now all ten now want a set and my great granddaughter wants one for her xbox too.,I purchased this in August It has its own charger
I would recommend this to a friendGaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just this headset because my old one charging port broke. I love this brand and this headset as well.
I would recommend this to a friend