Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 5,626 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Think about it first

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well...purchased on Mar 20th 2021 and today is April 28 2021. Lasted a month but as of today my mic is shot. Since returns only last 1 week, I now have to message astros direct to try and get a replacement. Such a hassle. There are better $300 headsets out there. This one doesn’t even have Bluetooth connectivity which I didn’t think I would need but I do. The usb has to be connected so if you have a laptop expect the dock station to follow that everywhere it goes. If you plan on buying anyways because your a sucker like me, get the extended warranty, you just might need it for hassle free exchanging.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for gaming any age will love this product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    There’s better headsets for this price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is alright needs updates every couple weeks and need a pc and if you call customer service they won’t help

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly sorry to hear about your experience with the product and about the support team. This is not the experience we want you to have. We'll make sure to share it with the right team as we strive to improve our products and our user experience.

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product definitely recommend for the holiday gifts

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Astro A50s

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this headset less than a year and it has broke twice now. However Astro themselves have been very nice and have worked with us in replacing them

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's truly unfortunate and thank you for sharing your honest feedback.

  • Rated 5 out of 5 stars

    Best gaming headset!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best gaming headset out there!!! I use these on my PS5 & the set up is quite easy, everything works as it should!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this set for my son he absolutely loves it definitely great for real gamers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wish it would have been better :(

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of expectative with this, but one of the issues was the control panel awfull, and it broke in less than 2 day the diadem

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok headset but the headband is not the best and the left side has ringing in it

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it. Thanks a lot.

  • Rated 4 out of 5 stars

    Astros

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio settings are hard to setup so there is a learning curve.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair a few years ago and returned them due to the terrible mic quality. Just picked up these and can tell a huge difference in the mic quality now. My friends would curse me in the past for how bad it was now they can hate me and not have their ears bleed at the same time. 10/10 product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Worth the price. Would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones but not worth the price tag. Quality of headphones feels cheap and the fact that you can’t get the surround sound with HDMI 2.1 is a big negative. An average headset at best. Wasn’t too happy with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bday gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my bf who enjoys gaming alot, he's had it for over a month no complaints other than occasional sound issues but its probably due to internet connections. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headsets Astro A50

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment for the gaming world, I recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy if you wanna BE IN the game!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the king of all head sets! This thing will immerse you one hundred percent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i expected it to be for a wireless headset

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst headphones u can get

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    theres a static sound in the left cup so theres a constant noise in your ear while ur playing games and the headband keeps popping out after it popped out for me once it just kept popping out dont buy these u can get something much better otherwise u need to get the logitech a50x to use a realiable a50 headet

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely regret if our product provided you with a inferior experience. In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 3 out of 5 stars

    don’t recommend :/

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of this. the game audio was not near as good as my A40’s.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Astro Gaming A50 Gen 4 headset. We understand that the audio quality may not have met your expectations compared to your previous A40s. We'll take your comments into consideration for future product improvements to enhance the audio experience.

  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother and he loved it. It did take some time to set up though.

    I would recommend this to a friend