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Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 5,626 reviews
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a couple of months back and it is very much worth the purchase. I feel immersed in my gaming experience now more than ever. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Too many issues for a $300-400 pair of headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable. I really wish these could have worked out for me. However, I had a variety of issues on second day of use including: - Mic studders in and out - Software equalizer had mic volume set very low (unable to manually adjust - people won't be able to hear you very well) - On headphone Game/Chat Volume buttons often times would not work without rebooting the headphones. Needless to say that I returned these headphones as I was unable to justify a $350+ price tag with soo many issues. As bad as I wanted these headphones to work out. I would advice looking elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely changed my gaming for the better. I simply cannot wait to put these on and play a game. So many options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve ever owned by far zero complaints

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't attest to how these sound with an optical cable, but through USB they sound horrendous. Even when drivers are updated. You are better off getting a cheap pair of headphones than using this on the xbox series x or PS5. I also thought they were really heavy and uncomfortable. These are the Beats of gaming headphones, Overpriced junk.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We value your feedback and apologize for any inconvenience caused. Thank you for bringing this to our attention. Please don't hesitate to contact our Astro support team. We are here to address your concerns and ensure your satisfaction. Your feedback matters to us!

  • Rated 5 out of 5 stars

    Best I’ve owned so far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are slightly better than the Astro A40s in my opinion. I like the simplicity of the headset and the docking station to charge while not in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for husband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love they work great! My husband said the best gift ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Separates game sound from voice sound. No interference and great outside noise cancelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about them. Nothing about them that i dislike

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing to say. Except for the fact that I haven't bought a PS4 Pro... yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a week in the headband at the top kept popping out of the bracket whether I was moving or not right in the middle of gameplay. Not a huge deal I was just going to exchange them out when I had the chance. However yesterday morning I was playing and they suddenly just decided to die. Dead with no solution.. almost 4 years with my Steel Series and never a problem. Crap product, especially for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound.. bad durability

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great headphones but the durabilty is a bit weird, it lasts for a while but the breaks from the head foam and the band..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome investment, couldnt be happier with the purchase i have made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for him

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves it. Great gift idea for all gamers out there!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good wireless headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid item so far. However 2 things I don’t like. First, having to buy a mandatory extra adapter is extremely annoying at the 299.99 price point( I believe console players only). Second, the headphones don’t charge when the ps5 is in rest mode. All you really have to do is change power saving mode to rest after one hour of idle time, but still frustrating. Overall headphones sound great, wireless headphones are a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing costumer service and good products i love best buyt.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Might be good for some

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned product for Steelseries for cheaper, which has been great. This product tends to yank on longer hair, had some mechanical issues with mic boom, and some software issues. Sound quality was good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A++++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Less than impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way overpriced. I replaced my A40s with these and am less than impressed. The build quality is cheap and I had better sound quality/party and game adjustments as on the A40s as well. Save yourself the money and go with something else

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase I’ve made all year

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work. Literally had to jump thru hoops to try and get to work. Was told I had to update firmware but the headphones are already updated smh. Super headache headphones connect but won’t stay on when taken off the base . Complete disaster and a waste of time. The absolute worst purchase I’ve ever made for any console. Tried to figure out how to make them work thru forums for 2 hours but I give up . There’s NO WAY some almost $400 headset is this trash. I need my refund immediately I’m not going for this

    No, I would not recommend this to a friend